Dear Vanguard,
Yes, I have tried a number of things, and nothing is working to write to the
DVD at this point. It was working fine before I installed gearsec.exe and
Direct X. I have now updated Direct X with the 7/10 update and it still
isn't accessible. I can read from it just fine. I'm using Nova Backup and
it was working perfectly before I installed those 2 other programs.
Thanks!
Sue
"Vanguard" wrote:
> "Sue" wrote in message
> news:7541CB32-64D9-4C9A-B3A2-C0AC558FF583@microsoft.com...
> >I have been wracking my brain trying to figure out what is preventing
> >my
> > backup software from being able to write to my DVD drive. Right after
> > I
> > installed some software, the DVD was made inaccessible. Today I
> > realized
> > that the only new thing still on my system is Direct X. Is there a
> > known
> > conflict and if so, what is the fix?
> > Thanks!
> > Sue
>
>
> "my backup software" is what program?
> "preventing ... from ... write to my DVD drive" is not the error message
> that "my backup software" would display.
>
> Visit the forums for the *unnamed* backup software to ask that user
> community about the error (but you might want to actually give them the
> error message for them to have something to work on). That user
> community, if available and active, would be more focused and more
> experienced on whatever backup program you are trying to use. If there
> are no user support forums for the backup software, you could try
> sending e-mail or use their web form to submit a help request.
>
> Did you try using the burning software that came with the CD/DVD
> recordable drive to see if that works (to ensure the drive still works)?
> Did you check that the disc inserted was recordable or rewritable (and
> was it black or partially filled)?
>
>