Did I just turn off my CD/DVD drive?

[Bagelman]

I had just got done fending off a virus on my computer (vista home

premium, 32bit). Had to uninstall/reinstall QuickBooks because it wasn't

working. I also went through and cleaned up everything I could from the

computer, and turned off anything I thought was unneccessary. QB got

through with the installation, but is not on my computer anywhere (I've

checked everything I know how to check), and when I went to

re-re-install, the computer does not recognize that there is anything in

the disk drive.

Any suggestions/tips/comments/proposals? Thanks in advance.

-da Bagel





--

Bagelman

 

[Badger]

Something to try,



Right click computer and select Manage,

After the new window opens, click Device Manager,

Then DVD/CD-ROM drives,

If you see a down arrow after you expand the drive,

right click and Enable it.



"Bagelman" wrote in message

news:d5d1acdee3f1d4032fb793ae8ae20e44@nntp-gateway.com...

>

> I had just got done fending off a virus on my computer (vista home

> premium, 32bit). Had to uninstall/reinstall QuickBooks because it wasn't

> working. I also went through and cleaned up everything I could from the

> computer, and turned off anything I thought was unneccessary. QB got

> through with the installation, but is not on my computer anywhere (I've

> checked everything I know how to check), and when I went to

> re-re-install, the computer does not recognize that there is anything in

> the disk drive.

> Any suggestions/tips/comments/proposals? Thanks in advance.

> -da Bagel

>

>

> --

> Bagelman

 

[TheDuck]

Get Windows install Cleanup (Google it). Use it to clean up the QB install

then reinstall QB.



"Bagelman" wrote in message

news:d5d1acdee3f1d4032fb793ae8ae20e44@nntp-gateway.com...

>

> I had just got done fending off a virus on my computer (vista home

> premium, 32bit). Had to uninstall/reinstall QuickBooks because it wasn't

> working. I also went through and cleaned up everything I could from the

> computer, and turned off anything I thought was unneccessary. QB got

> through with the installation, but is not on my computer anywhere (I've

> checked everything I know how to check), and when I went to

> re-re-install, the computer does not recognize that there is anything in

> the disk drive.

> Any suggestions/tips/comments/proposals? Thanks in advance.

> -da Bagel

>

>

> --

> Bagelman