Owner says "it heats up then turns off", I ran memtest for 2 passes, it heated up but did not shut off, I have been running Seagate tools HDD test, I had chosen the "short" test and almost immediate it is showed in red "Short DST - FAIL" but the Test Status bar is still green like it's doing something and this has been running for an hour or so now, any ideas please?
Dell Studio laptop overheating?
- Thread starter mikehende
- Start date
allheart55 (Cindy E)
Administrator
That's hard drive failure, Mike.
I wouldn't waste any more time on testing it.
Instead, I would pull off anything the owner wishes to keep while you are still able.
Continuing to run the test will place more unneeded stress on the drive.
I wouldn't waste any more time on testing it.
Instead, I would pull off anything the owner wishes to keep while you are still able.
Continuing to run the test will place more unneeded stress on the drive.
What is confusing here is the unit was heating up only when running the memtest but after I aborted the test the unit went back to being cool, I just blew out the fan area with compressed air but the fan was running all this time, so far it has not shut down after being on for about 8 hours so without it shutting down I wouldn't want the owner to replace the drive then find out it's something else. I am thinking to first back up the owner's files as you've suggested then run some stress tests to see what happens?
allheart55 (Cindy E)
Administrator
Have you checked the temps under load?
Ratchet Infotech
Active Member
hi mikehende , i think you should open the laptop to clean the blockage.Remove the 8 screws in bottom panel. no need to remove the battery.
allheart55 (Cindy E)
Administrator
Either that or Speccy. https://www.piriform.com/speccy/download/standard
You may need to clean and reapply thermal paste to the CPU.
allheart55 (Cindy E)
Administrator
You could use Intel Burn Test. http://www.xgamingstudio.com/files/IntelBurnTest.zip
Make sure you read the cautions. http://www.xtremesystems.org/forums...-IntelBurnTest-The-new-stress-testing-program
Make sure you read the cautions. http://www.xtremesystems.org/forums...-IntelBurnTest-The-new-stress-testing-program
allheart55 (Cindy E)
Administrator
I don't blame you, you should really only check the temps etc while under load.
(You did ask about stressing it.) 
Why not try playing a few graphic intensive games?
(You did ask about stressing it.) Why not try playing a few graphic intensive games?
I have been running youtube videos for a few hours now CPU's 1 and 2 temps have been showing 67degrees, load 29%, memory 55%, HDD Temp 37 degrees. I opened the bottom cover and tried to feel around for anything that's hot, only thing I found was the long copper rod which goes from over the CPU to the back of the fan, any ideas?
http://i493.photobucket.com/albums/rr298/mikehende/20150402_160313_zpsxrcslvjc.jpg
http://i493.photobucket.com/albums/rr298/mikehende/20150402_160313_zpsxrcslvjc.jpg
allheart55 (Cindy E)
Administrator
That's part of the cooling unit, Mike. Like I said earlier, you probably need to clean and reapply thermal paste to the CPU.
allheart55 (Cindy E)
Administrator
I don't think it ever really does any good to run the long test when the short one shows failure.
However a bad hard drive is not the cause of the overheating problem.
That's more than likely caused by dried up thermal paste.
So it looks as if the hard drive needs to be replaced and new thermal paste applied to the CPU.
However a bad hard drive is not the cause of the overheating problem.
That's more than likely caused by dried up thermal paste.
So it looks as if the hard drive needs to be replaced and new thermal paste applied to the CPU.
allheart55 (Cindy E)
Administrator
You're welcome, Mike and I agree with you.
