Re: defender won t update and windows can t look for updates eithe
Norton is likely causing your problem.
Replace Norton with the free AVG
http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough. You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems which don’t always appear immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgen...005033108162039
It's called "360" because Symantec's goal is complete ownership of your
computer, and with even less communication about what it's trying to do or
ways to configure it than ever before (which would only interfere with its
goal.) That, along with Symantec's famous technical support, makes Norton
360 a disaster that I would only install on Granny's computer if she was
going to disinherit me.
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"oana" wrote in message
news:1DC948EA-94EE-4757-AB3A-66370669DB4F@microsoft.com...
> i resolved my problem with defender as you told me.. now the windows
> update
> doesnt make the updates..with the same error.. tha windows firewall is
> off..
> my question is.. where i can make the updates for windows manually?
> thank you
>
> "Jesper" wrote:
>
>> Interesting. I wish I knew why this seems to happen with Norton because
>> the
>> Symantec installer should be smart enough to disable the Windows
>> firewall.
>>
>> Go ahead and disable the Windows Firewall and try updating. If that
>> works,
>> would you please let me know? You can contact me off the newsgroup by
>> going
>> to my blog (http://msinfluentials.com/blogs/jesper) and clicking the
>> Contact
>> link.
>>
>> To disable the Windows Firewall do this:
>> 1. Open the Control Panel
>> 2. Open the Windows Firewall control panel
>> 3. Click "Change settings."
>> 4. Accept the elevation prompt
>> 5. Check the "Off (not recommended)" radio button.
>> 6. Click OK.
>>
>> Now try updating Defender. Please let me know if this works. I would tell
>> you how to disable the Norton firewall, but I do not have it, so I do not
>> know.
>>
>> ---
>> Your question may already be answered in Windows Vista Security:
>> http://www.amazon.com/gp/product/047010155...rotectyourwi-20
>>
>>
>> "oana" wrote:
>>
>> > you are right.. i have norton internet security and i looked in the
>> > windows
>> > firewall and it was on. what do you advice me to do?to swicth off the
>> > windows
>> > firewall ? i don t know to swicth the norton firewall off.. but i guess
>> > i ll
>> > find it in the options.which is more protector for my comp?
>> >
>> > thank you there much
>> >
>> > "Jesper" wrote:
>> >
>> > > Could you try manually updating it and see what happens? The
>> > > instructions are
>> > > at:
>> > > http://support.microsoft.com/kb/923159/
>> > >
>> > > The error 80070005 means you have a permissions problem. There are
>> > > several
>> > > possible reasons for this. One is if you have two (or more) firewalls
>> > > installed. You don't happen to have Norton Internet Security, or some
>> > > other
>> > > security suite, installed do you? If so, you may have both that
>> > > firewall and
>> > > the Windows firewall running, which could cause this problem. Do you
>> > > know how
>> > > to check whether the firewall is running in that suite? You can check
>> > > the
>> > > state of the Windows Vista built-in firewall in the Windows Firewall
>> > > Control
>> > > Panel.
>> > > ---
>> > > Your question may already be answered in Windows Vista Security:
>> > > http://www.amazon.com/gp/product/047010155...rotectyourwi-20
>> > >
>> > >
>> > > "oana" wrote:
>> > >
>> > > > 80070005 is the no of the error.please help me! thank you