On Jun 8, 11:36 am, matt <m...@discussions.microsoft.com> wrote:
> thanks but it didnt work :S also when i go to extract files from winrar it
> freezes when i try to open the C drive folder and i think it does it too all
> the other folders as well as if i cant open them?
Uh, oh that's not good. So, Explorer crashes and restarts, or does the
entire system crash or just freeze up?
If Explorer crashes, it normally freezes up everything until it
restarts. You would see it close, the task bar would disappear for a
few moments, then flash and come back with your other programs.
Are there any other symptoms? Blue screen? Memory dump? Error
messages?
It seems like the problem is broader than just the right-click, Send
to. Do any other apps crash in addition to WinRAR when accessing the C
drive?
There are a lot of diagnostics that you could do to find the culprit,
but simple stuff first:
o- When did it first start happening?
o- What changed?
o- How do you go back?
It might be time to try a System Restore that's the simplest thing to
do.
Is it only related to Explorer, or does IE crash too? It could be an
IE add-on misbehaving.
You could run Start, key in 'Reliability and Perfromance Monitor' and
choose Reliability Monitor in the left-hand pane. You will see the
'System Stability Chart' displayed. By choosing or clicking on a day
you can review a history of various failures and possibly even track
them back day-by-day until you find where the problem began and
possibly any software installs before the problem started.
It's a bit much, I realize, but I'll stick with you as long as you're
interested. We're just looking to find what changed and possibly what
to do about it.
-solon fox