Computer freezes after log in for several minutes

  • Thread starter Thread starter Jon
  • Start date Start date
J

Jon

I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard drive.
I installed a few mainstream programs like iTunes, office 2007, adobe etc.
and haven't done anything else.
After I log in, svchost.exe shoots up to about 50% and stays there for a
matter of minutes and the pc slows down to a crawl. Once it has finished
whatever it's doing then everything is fine...

I've run all sorts of spyware scans and virus checks and I also removed all
unnecessary startup programs and services.

Does anyone have any idea what might be causing this?

Many thanks!
 
Hi Jon,

May I ask what Anti-virus software is installed on the laptop ?

Regards

Sean

"Jon" <Voyager@jon44w.com> wrote in message
news:392C9223-43C3-4CD6-8234-1C65DE589909@microsoft.com...
>I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard drive.
> I installed a few mainstream programs like iTunes, office 2007, adobe etc.
> and haven't done anything else.
> After I log in, svchost.exe shoots up to about 50% and stays there for a
> matter of minutes and the pc slows down to a crawl. Once it has finished
> whatever it's doing then everything is fine...
>
> I've run all sorts of spyware scans and virus checks and I also removed
> all
> unnecessary startup programs and services.
>
> Does anyone have any idea what might be causing this?
>
> Many thanks!
 
I'm currently using the latest version of AVG Free. I had Norton Anti Virus
that came pre-installed but I thought that might be the problem so
uninstalled it to no avail.

"Sean Spencer" wrote:

> Hi Jon,
>
> May I ask what Anti-virus software is installed on the laptop ?
>
> Regards
>
> Sean
>
> "Jon" <Voyager@jon44w.com> wrote in message
> news:392C9223-43C3-4CD6-8234-1C65DE589909@microsoft.com...
> >I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard drive.
> > I installed a few mainstream programs like iTunes, office 2007, adobe etc.
> > and haven't done anything else.
> > After I log in, svchost.exe shoots up to about 50% and stays there for a
> > matter of minutes and the pc slows down to a crawl. Once it has finished
> > whatever it's doing then everything is fine...
> >
> > I've run all sorts of spyware scans and virus checks and I also removed
> > all
> > unnecessary startup programs and services.
> >
> > Does anyone have any idea what might be causing this?
> >
> > Many thanks!
>
 
Hi Jon,

That was going to be my first suggestion - get rid of Norton. I've had this
with several laptops recently, and every time its fixed the issue.

However, what I would now suggest is that you download Process Explorer from
Microsoft
(http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx)

This will allow you to look into what exactly is using 50% etc

Sean


"Jon" <Voyager@jon44w.com> wrote in message
news:736693AA-E0A2-4FF6-B23D-64101504A9EE@microsoft.com...
> I'm currently using the latest version of AVG Free. I had Norton Anti
> Virus
> that came pre-installed but I thought that might be the problem so
> uninstalled it to no avail.
>
> "Sean Spencer" wrote:
>
>> Hi Jon,
>>
>> May I ask what Anti-virus software is installed on the laptop ?
>>
>> Regards
>>
>> Sean
>>
>> "Jon" <Voyager@jon44w.com> wrote in message
>> news:392C9223-43C3-4CD6-8234-1C65DE589909@microsoft.com...
>> >I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard drive.
>> > I installed a few mainstream programs like iTunes, office 2007, adobe
>> > etc.
>> > and haven't done anything else.
>> > After I log in, svchost.exe shoots up to about 50% and stays there for
>> > a
>> > matter of minutes and the pc slows down to a crawl. Once it has
>> > finished
>> > whatever it's doing then everything is fine...
>> >
>> > I've run all sorts of spyware scans and virus checks and I also removed
>> > all
>> > unnecessary startup programs and services.
>> >
>> > Does anyone have any idea what might be causing this?
>> >
>> > Many thanks!
>>
 
Thanks for the link. I tried it and it showed me that windows defender was
causing the CPU spike. I disabled that from starting and now I'm being told
PlugPlay and DComLaunch are to blame. This seems quite odd.

"Sean Spencer" wrote:

> Hi Jon,
>
> That was going to be my first suggestion - get rid of Norton. I've had this
> with several laptops recently, and every time its fixed the issue.
>
> However, what I would now suggest is that you download Process Explorer from
> Microsoft
> (http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx)
>
> This will allow you to look into what exactly is using 50% etc
>
> Sean
>
>
> "Jon" <Voyager@jon44w.com> wrote in message
> news:736693AA-E0A2-4FF6-B23D-64101504A9EE@microsoft.com...
> > I'm currently using the latest version of AVG Free. I had Norton Anti
> > Virus
> > that came pre-installed but I thought that might be the problem so
> > uninstalled it to no avail.
> >
> > "Sean Spencer" wrote:
> >
> >> Hi Jon,
> >>
> >> May I ask what Anti-virus software is installed on the laptop ?
> >>
> >> Regards
> >>
> >> Sean
> >>
> >> "Jon" <Voyager@jon44w.com> wrote in message
> >> news:392C9223-43C3-4CD6-8234-1C65DE589909@microsoft.com...
> >> >I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard drive.
> >> > I installed a few mainstream programs like iTunes, office 2007, adobe
> >> > etc.
> >> > and haven't done anything else.
> >> > After I log in, svchost.exe shoots up to about 50% and stays there for
> >> > a
> >> > matter of minutes and the pc slows down to a crawl. Once it has
> >> > finished
> >> > whatever it's doing then everything is fine...
> >> >
> >> > I've run all sorts of spyware scans and virus checks and I also removed
> >> > all
> >> > unnecessary startup programs and services.
> >> >
> >> > Does anyone have any idea what might be causing this?
> >> >
> >> > Many thanks!
> >>
>
 
Any other peripherals (printers, webcams etc) plugged in ?

Sean


"Jon" <Voyager@jon44w.com> wrote in message
news:2E3CF694-897F-48E2-B414-16C3F6066FE0@microsoft.com...
> Thanks for the link. I tried it and it showed me that windows defender was
> causing the CPU spike. I disabled that from starting and now I'm being
> told
> PlugPlay and DComLaunch are to blame. This seems quite odd.
>
> "Sean Spencer" wrote:
>
>> Hi Jon,
>>
>> That was going to be my first suggestion - get rid of Norton. I've had
>> this
>> with several laptops recently, and every time its fixed the issue.
>>
>> However, what I would now suggest is that you download Process Explorer
>> from
>> Microsoft
>> (http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx)
>>
>> This will allow you to look into what exactly is using 50% etc
>>
>> Sean
>>
>>
>> "Jon" <Voyager@jon44w.com> wrote in message
>> news:736693AA-E0A2-4FF6-B23D-64101504A9EE@microsoft.com...
>> > I'm currently using the latest version of AVG Free. I had Norton Anti
>> > Virus
>> > that came pre-installed but I thought that might be the problem so
>> > uninstalled it to no avail.
>> >
>> > "Sean Spencer" wrote:
>> >
>> >> Hi Jon,
>> >>
>> >> May I ask what Anti-virus software is installed on the laptop ?
>> >>
>> >> Regards
>> >>
>> >> Sean
>> >>
>> >> "Jon" <Voyager@jon44w.com> wrote in message
>> >> news:392C9223-43C3-4CD6-8234-1C65DE589909@microsoft.com...
>> >> >I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard
>> >> >drive.
>> >> > I installed a few mainstream programs like iTunes, office 2007,
>> >> > adobe
>> >> > etc.
>> >> > and haven't done anything else.
>> >> > After I log in, svchost.exe shoots up to about 50% and stays there
>> >> > for
>> >> > a
>> >> > matter of minutes and the pc slows down to a crawl. Once it has
>> >> > finished
>> >> > whatever it's doing then everything is fine...
>> >> >
>> >> > I've run all sorts of spyware scans and virus checks and I also
>> >> > removed
>> >> > all
>> >> > unnecessary startup programs and services.
>> >> >
>> >> > Does anyone have any idea what might be causing this?
>> >> >
>> >> > Many thanks!
>> >>
>>
 
It's connected wirelessly to a printer and has an inbuilt webcam.

"Sean Spencer" wrote:

> Any other peripherals (printers, webcams etc) plugged in ?
>
> Sean
>
>
> "Jon" <Voyager@jon44w.com> wrote in message
> news:2E3CF694-897F-48E2-B414-16C3F6066FE0@microsoft.com...
> > Thanks for the link. I tried it and it showed me that windows defender was
> > causing the CPU spike. I disabled that from starting and now I'm being
> > told
> > PlugPlay and DComLaunch are to blame. This seems quite odd.
> >
> > "Sean Spencer" wrote:
> >
> >> Hi Jon,
> >>
> >> That was going to be my first suggestion - get rid of Norton. I've had
> >> this
> >> with several laptops recently, and every time its fixed the issue.
> >>
> >> However, what I would now suggest is that you download Process Explorer
> >> from
> >> Microsoft
> >> (http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx)
> >>
> >> This will allow you to look into what exactly is using 50% etc
> >>
> >> Sean
> >>
> >>
> >> "Jon" <Voyager@jon44w.com> wrote in message
> >> news:736693AA-E0A2-4FF6-B23D-64101504A9EE@microsoft.com...
> >> > I'm currently using the latest version of AVG Free. I had Norton Anti
> >> > Virus
> >> > that came pre-installed but I thought that might be the problem so
> >> > uninstalled it to no avail.
> >> >
> >> > "Sean Spencer" wrote:
> >> >
> >> >> Hi Jon,
> >> >>
> >> >> May I ask what Anti-virus software is installed on the laptop ?
> >> >>
> >> >> Regards
> >> >>
> >> >> Sean
> >> >>
> >> >> "Jon" <Voyager@jon44w.com> wrote in message
> >> >> news:392C9223-43C3-4CD6-8234-1C65DE589909@microsoft.com...
> >> >> >I have a brand new laptop with Vista. 2.0ghz, 2gb ram, 160gb hard
> >> >> >drive.
> >> >> > I installed a few mainstream programs like iTunes, office 2007,
> >> >> > adobe
> >> >> > etc.
> >> >> > and haven't done anything else.
> >> >> > After I log in, svchost.exe shoots up to about 50% and stays there
> >> >> > for
> >> >> > a
> >> >> > matter of minutes and the pc slows down to a crawl. Once it has
> >> >> > finished
> >> >> > whatever it's doing then everything is fine...
> >> >> >
> >> >> > I've run all sorts of spyware scans and virus checks and I also
> >> >> > removed
> >> >> > all
> >> >> > unnecessary startup programs and services.
> >> >> >
> >> >> > Does anyone have any idea what might be causing this?
> >> >> >
> >> >> > Many thanks!
> >> >>
> >>
>
 
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