com port error?

  • Thread starter Thread starter Terry
  • Start date Start date
T

Terry

Hi

My desktop is stable AFAIK, but checking my Device Manager it is showing
yellow exlclamation marks against com port 1 and 2.

I am using a BT Router for my internet connections.

According to devices I have no modem installed...internet OK tho'.

I am only concerned with reading newsgroups about clearing device manager
errors for "smoother running of PC".
When I click on properties for each of above ports, it states:
"Device not working because Windows cannot load the drivers req'd for this
device(code 31)"
tried to find better drivers, but it could not find any better than the ones
loaded!!!

Tried uninstalling these ports only for them to return with same as above.

TIA

Terry
 
Check your BIOS setup for both the presence of a on-board modem
and whether the motherboard Serial ( COM Ports ) are enabled. How
does your BT Router interface to the PC ( USB or Ethernet ) ? Also
do you use any Bluetooth technology devices ?

On common issue is that a boot to Safe Mode with XP automatically
starts both Serial and Parallel Port drivers that may not start under a
normal XP boot sequence.

"Terry" <terrybetts11138@hotmail.com> wrote in message
news:q5idnU5S6OdAAeranZ2dnUVZ8radnZ2d@bt.com...
> Hi
>
> My desktop is stable AFAIK, but checking my Device Manager it is showing
> yellow exlclamation marks against com port 1 and 2.
>
> I am using a BT Router for my internet connections.
>
> According to devices I have no modem installed...internet OK tho'.
>
> I am only concerned with reading newsgroups about clearing device manager
> errors for "smoother running of PC".
> When I click on properties for each of above ports, it states:
> "Device not working because Windows cannot load the drivers req'd for this
> device(code 31)"
> tried to find better drivers, but it could not find any better than the
> ones loaded!!!
>
> Tried uninstalling these ports only for them to return with same as above.
>
> TIA
>
> Terry
>
 
"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:%23in7mkuSIHA.3676@TK2MSFTNGP06.phx.gbl...
> Check your BIOS setup for both the presence of a on-board modem
> and whether the motherboard Serial ( COM Ports ) are enabled. ...checking

How does your BT Router interface to the PC ( USB or Ethernet ) ?
Ethernet..yes
Also do you use any Bluetooth technology devices ?...yes
>
> On common issue is that a boot to Safe Mode with XP automatically
> starts both Serial and Parallel Port drivers that may not start under a
> normal XP boot sequence.
>
> "Terry" <terrybetts11138@hotmail.com> wrote in message
> news:q5idnU5S6OdAAeranZ2dnUVZ8radnZ2d@bt.com...
>> Hi
>>
>> My desktop is stable AFAIK, but checking my Device Manager it is showing
>> yellow exlclamation marks against com port 1 and 2.
>>
>> I am using a BT Router for my internet connections.
>>
>> According to devices I have no modem installed...internet OK tho'.
>>
>> I am only concerned with reading newsgroups about clearing device manager
>> errors for "smoother running of PC".
>> When I click on properties for each of above ports, it states:
>> "Device not working because Windows cannot load the drivers req'd for
>> this device(code 31)"
>> tried to find better drivers, but it could not find any better than the
>> ones loaded!!!
>>
>> Tried uninstalling these ports only for them to return with same as
>> above.
>>
>> TIA
>>
>> Terry
>>
>
>
 
Thanks for follow-up info. The next thing I'd take a look at is the
Service, Serial in the Registry. Found at:
HKLM\System\CurrentControlSet\Services\Serial
Check the Key value for Start and make sure it's set = 1

Also did you install any 3rd-Party Bluetooth software to get your
devices running ? The driver load failure maybe due to an inability
to locate that 3rd-Party driver. Sometimes just uninstalling the
Bluetooth stack and re-installing will fix the issue.

"Terry" <terrybetts11138@hotmail.com> wrote in message
news:wr6dnWh6h4aEneXanZ2dnUVZ8uidnZ2d@bt.com...
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:%23in7mkuSIHA.3676@TK2MSFTNGP06.phx.gbl...
>> Check your BIOS setup for both the presence of a on-board modem
>> and whether the motherboard Serial ( COM Ports ) are enabled. ...checking
>
> How does your BT Router interface to the PC ( USB or Ethernet ) ?
> Ethernet..yes
> Also do you use any Bluetooth technology devices ?...yes
>>
>> On common issue is that a boot to Safe Mode with XP automatically
>> starts both Serial and Parallel Port drivers that may not start under a
>> normal XP boot sequence.
>>
>> "Terry" <terrybetts11138@hotmail.com> wrote in message
>> news:q5idnU5S6OdAAeranZ2dnUVZ8radnZ2d@bt.com...
>>> Hi
>>>
>>> My desktop is stable AFAIK, but checking my Device Manager it is showing
>>> yellow exlclamation marks against com port 1 and 2.
>>>
>>> I am using a BT Router for my internet connections.
>>>
>>> According to devices I have no modem installed...internet OK tho'.
>>>
>>> I am only concerned with reading newsgroups about clearing device
>>> manager errors for "smoother running of PC".
>>> When I click on properties for each of above ports, it states:
>>> "Device not working because Windows cannot load the drivers req'd for
>>> this device(code 31)"
>>> tried to find better drivers, but it could not find any better than the
>>> ones loaded!!!
>>>
>>> Tried uninstalling these ports only for them to return with same as
>>> above.
>>>
>>> TIA
>>>
>>> Terry
>>>
>>
>>
>
>
 
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