Color printing problem

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b13171@hotmail.com

The color is not printing . It is not printing in greyscale. Anything
with color simply does not appear.
I am using an HP 1115. Properties show it is not set up for greyscale.
The color boxes are all checked in their appropriate places. I have
reinstalled and updated the drivers. Lastly, I turned off the
computer and printed a test page from the printer. This did not print
color either. Should I then conclude the problem is not within the
computer, but the printer?
 
<b13171@hotmail.com> wrote in message
news:1184767984.951692.199270@z24g2000prh.googlegroups.com...
> The color is not printing . It is not printing in greyscale. Anything
> with color simply does not appear.
> I am using an HP 1115. Properties show it is not set up for greyscale.
> The color boxes are all checked in their appropriate places. I have
> reinstalled and updated the drivers. Lastly, I turned off the
> computer and printed a test page from the printer. This did not print
> color either. Should I then conclude the problem is not within the
> computer, but the printer?
>

Your conclusion is correct -- if a printer-generated test page does not
print correctly, the problem lies within your printer.
Steve
 
b13171@hotmail.com wrote:
> The color is not printing . It is not printing in greyscale. Anything
> with color simply does not appear.
> I am using an HP 1115. Properties show it is not set up for greyscale.
> The color boxes are all checked in their appropriate places. I have
> reinstalled and updated the drivers. Lastly, I turned off the
> computer and printed a test page from the printer. This did not print
> color either. Should I then conclude the problem is not within the
> computer, but the printer?

Pull the color ink cartridge and remove the pink tape. Reinsert the
cartridge.

--
Joe =o)
 
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