CDRW/DVD drive disappears after driver update.

  • Thread starter Thread starter G. T.
  • Start date Start date
G

G. T.

Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B device
running on

Dimension 8100
Pentium IV 1500 MHz
512 MB RAM
Intel Pentium 4 processor with MMX/SSE/SSE 2
Windows XP SP 2 with all updates

After restarting the computer the E: drive disappeared. I am at a loss has
how to recover it. I have searched and searched with no results that I
could use. I did try the cdgone.reg entry and that did not restore the
drive. I have no error messages in the application, security or system log
files. I have tried system restore and a registry restore with no results.

Can someone help me to restore my E: drive? Thank you so very much,
G. T.
 
Was it a driver update or a firmware update? If it was a firmware update,
try to boot from your XP CD (or any bootable CD) and see if it allows you to
do so. If it does, then at least you know your drive is fine. If it
doesn't... time to contact Samsung (or Dell, if it came from them).

Joe

"G. T." <gtanning@gmail.invalid> wrote in message
news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...
> Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B device
> running on
>
> Dimension 8100
> Pentium IV 1500 MHz
> 512 MB RAM
> Intel Pentium 4 processor with MMX/SSE/SSE 2
> Windows XP SP 2 with all updates
>
> After restarting the computer the E: drive disappeared. I am at a loss
> has
> how to recover it. I have searched and searched with no results that I
> could use. I did try the cdgone.reg entry and that did not restore the
> drive. I have no error messages in the application, security or system
> log
> files. I have tried system restore and a registry restore with no
> results.
>
> Can someone help me to restore my E: drive? Thank you so very much,
> G. T.
>
>
 
Hi Joe,
It was a firmware not a driver update. I am unable to boot from a CD
because the boot menu does not recognize the CD drive as being install; the
CD drive is not an option in the boot menu.
The drive should be fine. It was working before I tried the firmware
update.

Thank you,
G. T.

Joe Grover wrote:
| Was it a driver update or a firmware update? If it was a firmware
| update, try to boot from your XP CD (or any bootable CD) and see if
| it allows you to do so. If it does, then at least you know your
| drive is fine. If it doesn't... time to contact Samsung (or Dell, if
| it came from them).
|
| Joe
|
| "G. T." <gtanning@gmail.invalid> wrote in message
| news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...
|| Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B
|| device running on
||
|| Dimension 8100
|| Pentium IV 1500 MHz
|| 512 MB RAM
|| Intel Pentium 4 processor with MMX/SSE/SSE 2
|| Windows XP SP 2 with all updates
||
|| After restarting the computer the E: drive disappeared. I am at a
|| loss has
|| how to recover it. I have searched and searched with no results
|| that I could use. I did try the cdgone.reg entry and that did not
|| restore the drive. I have no error messages in the application,
|| security or system log
|| files. I have tried system restore and a registry restore with no
|| results.
||
|| Can someone help me to restore my E: drive? Thank you so very much,
|| G. T.
 
If the bios isn't recognizing the drive as even being there then one of the
following has happened:

- You flashed the incorrect firmware
- The firmware installation was interrupted and the device was powered off
before it was completed
- The firmware installation file was corrupted to begin with

In any case, the drive itself is in an unusable state. My suggestion is to
contact Dell (if the drive came from them) or Samsung (if it did not).
Failed firmware installations result in useless hardware most of the time,
and it's possible you'll be purchasing a new drive (thankfully they're not
that expensive; you can get a reliable DVD-R/DVD-RW/CDRW drive for about
30-40 bucks or less).

Joe

"G. T." <gtanning@gmail.invalid> wrote in message
news:u1$87mYvHHA.4916@TK2MSFTNGP04.phx.gbl...
> Hi Joe,
> It was a firmware not a driver update. I am unable to boot from a CD
> because the boot menu does not recognize the CD drive as being install;
> the
> CD drive is not an option in the boot menu.
> The drive should be fine. It was working before I tried the firmware
> update.
>
> Thank you,
> G. T.
>
> Joe Grover wrote:
> | Was it a driver update or a firmware update? If it was a firmware
> | update, try to boot from your XP CD (or any bootable CD) and see if
> | it allows you to do so. If it does, then at least you know your
> | drive is fine. If it doesn't... time to contact Samsung (or Dell, if
> | it came from them).
> |
> | Joe
> |
> | "G. T." <gtanning@gmail.invalid> wrote in message
> | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...
> || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B
> || device running on
> ||
> || Dimension 8100
> || Pentium IV 1500 MHz
> || 512 MB RAM
> || Intel Pentium 4 processor with MMX/SSE/SSE 2
> || Windows XP SP 2 with all updates
> ||
> || After restarting the computer the E: drive disappeared. I am at a
> || loss has
> || how to recover it. I have searched and searched with no results
> || that I could use. I did try the cdgone.reg entry and that did not
> || restore the drive. I have no error messages in the application,
> || security or system log
> || files. I have tried system restore and a registry restore with no
> || results.
> ||
> || Can someone help me to restore my E: drive? Thank you so very much,
> || G. T.
>
>
 
Of course, these things all assume you didn't open the machine and
disconnect any cables. :)

Joe

"Joe Grover" <grover.joe@acd.net> wrote in message
news:%23cmr0sYvHHA.4800@TK2MSFTNGP05.phx.gbl...
> If the bios isn't recognizing the drive as even being there then one of
> the following has happened:
>
> - You flashed the incorrect firmware
> - The firmware installation was interrupted and the device was powered off
> before it was completed
> - The firmware installation file was corrupted to begin with
>
> In any case, the drive itself is in an unusable state. My suggestion is
> to contact Dell (if the drive came from them) or Samsung (if it did not).
> Failed firmware installations result in useless hardware most of the time,
> and it's possible you'll be purchasing a new drive (thankfully they're not
> that expensive; you can get a reliable DVD-R/DVD-RW/CDRW drive for about
> 30-40 bucks or less).
>
> Joe
>
> "G. T." <gtanning@gmail.invalid> wrote in message
> news:u1$87mYvHHA.4916@TK2MSFTNGP04.phx.gbl...
>> Hi Joe,
>> It was a firmware not a driver update. I am unable to boot from a CD
>> because the boot menu does not recognize the CD drive as being install;
>> the
>> CD drive is not an option in the boot menu.
>> The drive should be fine. It was working before I tried the firmware
>> update.
>>
>> Thank you,
>> G. T.
>>
>> Joe Grover wrote:
>> | Was it a driver update or a firmware update? If it was a firmware
>> | update, try to boot from your XP CD (or any bootable CD) and see if
>> | it allows you to do so. If it does, then at least you know your
>> | drive is fine. If it doesn't... time to contact Samsung (or Dell, if
>> | it came from them).
>> |
>> | Joe
>> |
>> | "G. T." <gtanning@gmail.invalid> wrote in message
>> | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...
>> || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B
>> || device running on
>> ||
>> || Dimension 8100
>> || Pentium IV 1500 MHz
>> || 512 MB RAM
>> || Intel Pentium 4 processor with MMX/SSE/SSE 2
>> || Windows XP SP 2 with all updates
>> ||
>> || After restarting the computer the E: drive disappeared. I am at a
>> || loss has
>> || how to recover it. I have searched and searched with no results
>> || that I could use. I did try the cdgone.reg entry and that did not
>> || restore the drive. I have no error messages in the application,
>> || security or system log
>> || files. I have tried system restore and a registry restore with no
>> || results.
>> ||
>> || Can someone help me to restore my E: drive? Thank you so very much,
>> || G. T.
>>
>>
>
 
Follow the fix in the below KB
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"G. T." <gtanning@gmail.invalid> wrote in message news:u1$87mYvHHA.4916@TK2MSFTNGP04.phx.gbl...
> Hi Joe,
> It was a firmware not a driver update. I am unable to boot from a CD
> because the boot menu does not recognize the CD drive as being install; the
> CD drive is not an option in the boot menu.
> The drive should be fine. It was working before I tried the firmware
> update.
>
> Thank you,
> G. T.
>
> Joe Grover wrote:
> | Was it a driver update or a firmware update? If it was a firmware
> | update, try to boot from your XP CD (or any bootable CD) and see if
> | it allows you to do so. If it does, then at least you know your
> | drive is fine. If it doesn't... time to contact Samsung (or Dell, if
> | it came from them).
> |
> | Joe
> |
> | "G. T." <gtanning@gmail.invalid> wrote in message
> | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...
> || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B
> || device running on
> ||
> || Dimension 8100
> || Pentium IV 1500 MHz
> || 512 MB RAM
> || Intel Pentium 4 processor with MMX/SSE/SSE 2
> || Windows XP SP 2 with all updates
> ||
> || After restarting the computer the E: drive disappeared. I am at a
> || loss has
> || how to recover it. I have searched and searched with no results
> || that I could use. I did try the cdgone.reg entry and that did not
> || restore the drive. I have no error messages in the application,
> || security or system log
> || files. I have tried system restore and a registry restore with no
> || results.
> ||
> || Can someone help me to restore my E: drive? Thank you so very much,
> || G. T.
>
>
 
Try the Restore Missing CD Drive .reg file located here:
http://www.aumha.org/regfiles.htm

--
Regards

Ron Badour
MS MVP 1997 - 2007


"G. T." <gtanning@gmail.invalid> wrote in message
news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...
> Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B device
> running on
>
> Dimension 8100
> Pentium IV 1500 MHz
> 512 MB RAM
> Intel Pentium 4 processor with MMX/SSE/SSE 2
> Windows XP SP 2 with all updates
>
> After restarting the computer the E: drive disappeared. I am at a loss
> has
> how to recover it. I have searched and searched with no results that I
> could use. I did try the cdgone.reg entry and that did not restore the
> drive. I have no error messages in the application, security or system
> log
> files. I have tried system restore and a registry restore with no
> results.
>
> Can someone help me to restore my E: drive? Thank you so very much,
> G. T.
>
>
 
Thanks for all of your suggestions. I tried them all and them some more. I
have finally bought a new drive. It is actually better than the old ever
was.

G. T.

G. T. wrote:
| Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B
| device running on
|
| Dimension 8100
| Pentium IV 1500 MHz
| 512 MB RAM
| Intel Pentium 4 processor with MMX/SSE/SSE 2
| Windows XP SP 2 with all updates
|
| After restarting the computer the E: drive disappeared. I am at a
| loss has how to recover it. I have searched and searched with no
| results that I could use. I did try the cdgone.reg entry and that
| did not restore the drive. I have no error messages in the
| application, security or system log files. I have tried system
| restore and a registry restore with no results.
|
| Can someone help me to restore my E: drive? Thank you so very much,
| G. T.
 

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