S
Serena
I have a M115 Satellite Laptop with XP and I noticed two days ago that my
cd-rom isn't working. It does not appear in the device manager at all.
There is a spot in systems that says cd-rom, but when I click it there is
nothing. I tried the "fix it" to no avail. I looked to try and find the
upper and lower registery keys and they are not there either. I even tried
to reinstall the cd-rom, but there is no listing for it. I tried to boot by
cd drive and it did, but the drive didn't light up, it just booted.
Fisically, the drive appears to work, when I put a cd in the drive it lights
up as if it is going to work but doesn't. I can't find it any where, it is
as if it has completely disappeared. I can't find it in run either. I
rarely use the drive so I know it isn't worn out. I have tried to access
other programs that would use the drive, like dvd movies and windows media
and they say the drive is unplugged or not there. I have not upgraded to
Vista, so it's not that. I still have XP. Do you think that a security
update could have wiped out the ability to find the cd-rom? If so, which one
is it? I don't have a virus that I know of. My antivirus can't find
anything and neither can Windows online care. No infections. I would wipe
the pc out with a clean install but it won't read my disc!!! I am at my whits
end! Any help at all would be deeply appreciated.
cd-rom isn't working. It does not appear in the device manager at all.
There is a spot in systems that says cd-rom, but when I click it there is
nothing. I tried the "fix it" to no avail. I looked to try and find the
upper and lower registery keys and they are not there either. I even tried
to reinstall the cd-rom, but there is no listing for it. I tried to boot by
cd drive and it did, but the drive didn't light up, it just booted.
Fisically, the drive appears to work, when I put a cd in the drive it lights
up as if it is going to work but doesn't. I can't find it any where, it is
as if it has completely disappeared. I can't find it in run either. I
rarely use the drive so I know it isn't worn out. I have tried to access
other programs that would use the drive, like dvd movies and windows media
and they say the drive is unplugged or not there. I have not upgraded to
Vista, so it's not that. I still have XP. Do you think that a security
update could have wiped out the ability to find the cd-rom? If so, which one
is it? I don't have a virus that I know of. My antivirus can't find
anything and neither can Windows online care. No infections. I would wipe
the pc out with a clean install but it won't read my disc!!! I am at my whits
end! Any help at all would be deeply appreciated.