CD/DVD driver problem

[lythambear]

Hello,
I hope someone can help me. I run Windows XP on a Packard Bell Easynote
laptop. The laptop is 2 years old.
I have an error message in device driver for the CD?DVD driver: Windows
successfully loaded the device driver for this hardware but cannot find the
hardware device. (CODE 41).
When i uninstall the driver, and run the "add hardware wizard" i get the
error message: A problem occurred during hardware installation. Your hardware
may not work properly.
Does anyone have any ideas how i can solve this problem as it means i cannot
use my integral CD/DVD drive.
Thanks for any help.

 

[Justin Brown - SYNACS]

On Jun 29, 4:46 pm, lythambear <lythamb...@discussions.microsoft.com>
wrote:
> Hello,
> I hope someone can help me. I run Windows XP on a Packard Bell Easynote
> laptop. The laptop is 2 years old.
> I have an error message in device driver for the CD?DVD driver: Windows
> successfully loaded the device driver for this hardware but cannot find the
> hardware device. (CODE 41).
> When i uninstall the driver, and run the "add hardware wizard" i get the
> error message: A problem occurred during hardware installation. Your hardware
> may not work properly.
> Does anyone have any ideas how i can solve this problem as it means i cannot
> use my integral CD/DVD drive.
> Thanks for any help.

Wrong forum, bud. I would try windowsxp.hardware:

http://groups.google.com/group/microsoft.public.windowsxp.hardware

 

[Peter Foldes]

Code 41

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"lythambear" <lythambear@discussions.microsoft.com> wrote in message news:2D5F0F71-1BA6-4E93-AF1E-F60655A5480C@microsoft.com...
> Hello,
> I hope someone can help me. I run Windows XP on a Packard Bell Easynote
> laptop. The laptop is 2 years old.
> I have an error message in device driver for the CD?DVD driver: Windows
> successfully loaded the device driver for this hardware but cannot find the
> hardware device. (CODE 41).
> When i uninstall the driver, and run the "add hardware wizard" i get the
> error message: A problem occurred during hardware installation. Your hardware
> may not work properly.
> Does anyone have any ideas how i can solve this problem as it means i cannot
> use my integral CD/DVD drive.
> Thanks for any help.
>