Cant send /receive e-mail abroad

[Trace]

I have a friend in Germany who i've tried to send e-mails to, and she to me.
However we receiving nothing, even though Outlook Express is stating the
messages have been sent.
All other e-mails we send are working perfectly fine, but not it seems these.
I have Windows XP with Norton Anti Virus.
Anyone got any ideas?
Many thanks
--
T

 

[Pegasus \(MVP\)]

"Trace" <Trace@discussions.microsoft.com> wrote in message
news:3D40FF65-C312-47CA-A2D0-5F2D3DE5DBFA@microsoft.com...
>I have a friend in Germany who i've tried to send e-mails to, and she to
>me.
> However we receiving nothing, even though Outlook Express is stating the
> messages have been sent.
> All other e-mails we send are working perfectly fine, but not it seems
> these.
> I have Windows XP with Norton Anti Virus.
> Anyone got any ideas?
> Many thanks
> --
> T

Your mail is probably being intercepted by a spam filter,
either on your German friend's PC or by his ISP. Ask
him/her to open a Hotmail account, at least while performing
your tests.

 

[Sister Mary]

"Trace" <Trace@discussions.microsoft.com> wrote in message
news:3D40FF65-C312-47CA-A2D0-5F2D3DE5DBFA@microsoft.com...
>I have a friend in Germany who i've tried to send e-mails to, and she to
>me.
> However we receiving nothing, even though Outlook Express is stating the
> messages have been sent.
> All other e-mails we send are working perfectly fine, but not it seems
> these.
> I have Windows XP with Norton Anti Virus.
> Anyone got any ideas?
> Many thanks
> --
> T

Tell her (and yourself) to check spam folder.
Is she using OE or another client, if so tell her to logon and check
via the web based interface of the account.
Who are the email accounts with, I only ask as there is a known
problem with European AOL *Dial-Up* accounts. If it is an AOL
account and it is *Dial-Up* (not BB) you will have to contact AOL.
Now the obvious stuff - you both have checked that you have each
others correct email addresses configured in OE?