cant play win vista help demo with wmp

  • Thread starter Thread starter 5string
  • Start date Start date
5

5string

-- when i go to:
http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
and click "watch the demo", it opens media player classic which has the msg
" cannot render the file". If i try to open the file with wmp, i get the
error msg: "the file you are attempting to play has an extension (.wmv) that
does not match the file format." when i click yes, to play the file anyway,
I get: "win med player cannot play the file. The player may not support the
file type or might not support the codec that was used to compress the file"
When i click "web help", it opens with a windows media player error msg
COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7 full
but it didnt help. It did place the media player classic on my desktop. the
file i am trying to play is 011_ie7tabhome.wmv I've gone about as far with
it as i can. problem is i don't know much about codecs

about my system: new dell inspiron 531s - came loaded with win vista home
basic

need help (big time)

--

5string
 
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