can't install symantic support chat

  • Thread starter Thread starter pam
  • Start date Start date
P

pam

I am trying to get chat support from symantic....for the 3rd time in 3 days
hehe. And today windows won't allow the support chat to install, it starts I
click run, then the windows starts to prepare setup then everything stops.

I'm not stupid, I'm just in new territory when trying to fix my own pc
problems
 
If you are behind a router, there may be some problem with using the Windows
Firewall (a service that is listed in 'services.msc'). Look at eventvwr.msc
also. You might find an error message to give you a hint.
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"pam" wrote:

> I am trying to get chat support from symantic....for the 3rd time in 3 days
> hehe. And today windows won't allow the support chat to install, it starts I
> click run, then the windows starts to prepare setup then everything stops.
>
> I'm not stupid, I'm just in new territory when trying to fix my own pc
> problems
 
i would just get rid of any symantic products and go with something eise! why
are you trying to get support?

"pam" wrote:

> I am trying to get chat support from symantic....for the 3rd time in 3 days
> hehe. And today windows won't allow the support chat to install, it starts I
> click run, then the windows starts to prepare setup then everything stops.
>
> I'm not stupid, I'm just in new territory when trying to fix my own pc
> problems
 
dbagdanoff wrote:

> i would just get rid of any symantic products

My recommendation as well :)

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William Crawford
MS-MVP Windows Shell/User
 
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