S
Steve T
Gateway XP SP-2 started having boot problems. No new hardware and only new
software was latest Windows Update in July. I was able to boot using "last
known good configuration" but no more. And "Start Windows normally" does not
work. Monitor just stays at black Windows XP and does not advance to
"Starting Windows" blue screen.
I went to Device Manager in Safe Mode and there are no yellow question
marks.
System Restore is turned off, don't know why; and cannot enable unless I
start Windows normally; which I cannot.
I have ERUNT software but going back 10 days and restoring that registry
configuration does not help
The PC does not have a 3.5" floppy drive and did not come with an XP CD
The recover files are on drive D:
I have removed and re-installed the RAM modules, the HD works as I can
access the files in Safe Mode
The last Windows Update in July, which I installed; does not appear in
Control Panel. Last update is June 14, 2007. Maybe just coincidence.
What are my options?
Is there a way I can enable Windows System Restore in Safe Mode?
I can choose System Restore ( though Gateway's Recover option) by clicking
F11 but how much damage will this do? Will my documents stay intact if I go
this way?
Thank you, Steve T
software was latest Windows Update in July. I was able to boot using "last
known good configuration" but no more. And "Start Windows normally" does not
work. Monitor just stays at black Windows XP and does not advance to
"Starting Windows" blue screen.
I went to Device Manager in Safe Mode and there are no yellow question
marks.
System Restore is turned off, don't know why; and cannot enable unless I
start Windows normally; which I cannot.
I have ERUNT software but going back 10 days and restoring that registry
configuration does not help
The PC does not have a 3.5" floppy drive and did not come with an XP CD
The recover files are on drive D:
I have removed and re-installed the RAM modules, the HD works as I can
access the files in Safe Mode
The last Windows Update in July, which I installed; does not appear in
Control Panel. Last update is June 14, 2007. Maybe just coincidence.
What are my options?
Is there a way I can enable Windows System Restore in Safe Mode?
I can choose System Restore ( though Gateway's Recover option) by clicking
F11 but how much damage will this do? Will my documents stay intact if I go
this way?
Thank you, Steve T