Can't boot up after Tuesday's updates

[Leslie]

I have an XP Pro system that won't boot into Normal mode after downloading
Tuesday's updates. Sometimes it stops recognizing the keyboard and mouse
first and then it hangs. Other times I get to put in the username and
password and it hangs at "Loading settings". Other times I can get into safe
mode after a few tries but I can't find any errors and when I reboot into
Normal mode I can't get any further than loading settings.

I've swapped out keyboards and mice with other PC's that are working but
that makes no difference.

Can anyone help please?

 

[WTC]

Leslie wrote:

> I have an XP Pro system that won't boot into Normal mode after
> downloading Tuesday's updates. Sometimes it stops recognizing the
> keyboard and mouse first and then it hangs. Other times I get to put
> in the username and password and it hangs at "Loading settings".
> Other times I can get into safe mode after a few tries but I can't
> find any errors and when I reboot into Normal mode I can't get any
> further than loading settings.
>
> I've swapped out keyboards and mice with other PC's that are working
> but that makes no difference.
>
> Can anyone help please?

Hi Leslie,

Here are few options:

How to uninstall a hotfix or Service Pack via the Recovery Console ?
http://windowsxp.mvps.org/spuninst.htm

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449

How to perform an in-place upgrade (reinstallation) of Windows XP (Use
Method 2 for a Repair Install)
http://support.microsoft.com/kb/315341


Or

Start a free support incident with Micrsoft concering security updates.
All Security Updates support from Microsoft are free
of charge.

https://support.microsoft.com/oas/default.aspx?gprid=6527

--
William Crawford
MS-MVP Windows Shell/User

 

[Firefly]

Leslie, I am having a similar problem. I just posted a question about it. I
get to the Intel Pent 4 Inside screen and my computer quits responding. The
keyboard and mouse seem to not be working. I'll be watching your post for
answers.

"Leslie" wrote:

> I have an XP Pro system that won't boot into Normal mode after downloading
> Tuesday's updates. Sometimes it stops recognizing the keyboard and mouse
> first and then it hangs. Other times I get to put in the username and
> password and it hangs at "Loading settings". Other times I can get into safe
> mode after a few tries but I can't find any errors and when I reboot into
> Normal mode I can't get any further than loading settings.
>
> I've swapped out keyboards and mice with other PC's that are working but
> that makes no difference.
>
> Can anyone help please?