I use hotmail for e-mail. I tried Patrick's suggestion, but could not located
"normal.dot"
--
galen
"Daave" wrote:
> Which application do you use for e-mail?
>
> Did you try Patrick's suggestion?
>
>
> "galen" <galen@discussions.microsoft.com> wrote in message
> news:66EDB5DD-FEC2-4BD7-B306-A60E16CD437D@microsoft.com...
> > Daave, I am not sure about opening just the application??? I cannot
> > get
> > anything when selecting "word" from the start up menu or any other
> > place. The
> > "Microsoft Word 2000" banner comes up with microsoft office in small
> > letters.
> > It then goes to the Word page but nothing appears on the page. The
> > "working"
> > hour glass remains on, but it appears to be lock up. I moved the Word
> > document to the desk top and still got the same results. I have not
> > done
> > anything recently that may have caused the problem. It starated some
> > days
> > ago. I could not open an e-mail attachment in Word. I could save it in
> > "documents" and could then open it. That lasted two days and now it
> > doesen't
> > work anymore. I tried to use the system restore, but the available
> > dates are
> > after the problem started. I am sure this does not make sense, but
> > would very
> > much appreciate any help.
> > Thanks
> > Galen
> > --
> > galen
> >
> >
> > "Daave" wrote:
> >
> >> galen wrote:
> >> > All of a sudden, I cannot open Microsoft Word attachments or from
> >> > "documents" . I tried moving to another location without success.
> >> > The
> >> > machine shows the screen and keeps working, but nothing results.
> >> > Need
> >> > help.
> >>
> >> Are you able to just open the application (not the files)?
> >>
> >> What did you try to move?
> >>
> >> Have you done anything recently right before you noticed this
> >> particular
> >> problem?
> >>
> >> Have you tried using System Restore to a date before you noticed this
> >> particular problem?
>
>
>