Cannot install updates

  • Thread starter Thread starter plato
  • Start date Start date
P

plato

Hi all

A mystery. After re-installing WinXP Pro SP2 IE7 then gets updates
from Microsoft - 84 in all!!


I get the icon in the systray which when clicked then fails to intall
the updates! A message comes up: "The following updates cannot be
installed". All 84 of them in fact! This is the first time this
happened to me - what's up?


After doing a search in Explorer I find that any update selected at
random appears to be installed in C:\Windows.


Can anyone help please as I cannot get rid of this pesky icon nor
intall the updates - if indeed they need installing.


Thanks


Plato
 
plato wrote:
> A mystery. After re-installing WinXP Pro SP2 IE7 then gets updates
> from Microsoft - 84 in all!!
>
> I get the icon in the systray which when clicked then fails to
> intall the updates! A message comes up: "The following updates
> cannot be installed". All 84 of them in fact! This is the first
> time this happened to me - what's up?
>
> After doing a search in Explorer I find that any update selected at
> random appears to be installed in C:\Windows.
>
> Can anyone help please as I cannot get rid of this pesky icon nor
> intall the updates - if indeed they need installing.

Search and Search before asking...

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Can't figure that out?

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options.

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO" and wait until it is done... Reboot will be needed.

- Download/Install Windows Update v3.

http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe
(You *may* need to install it using the command line switch "/wuforce"
right after the reboot - immediately after logging in.)

- Download/Install the 927891 patch.
http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A

- Reboot.

- Visit http://windowsupdate.microsoft.com/ and scan for/install updates.

- Come back and let us know how things went!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
On Dec 19, 9:27 am, "Shenan Stanley" <newshel...@gmail.com> wrote:
> plato wrote:
> > A mystery. After re-installing WinXP Pro SP2 IE7 then gets updates
> > from Microsoft - 84 in all!!
>
> > I get the icon in the systray which when clicked then fails to
> > intall the updates! A message comes up: "The following updates
> > cannot be installed". All 84 of them in fact! This is the first
> > time this happened to me - what's up?
>
> > After doing a search in Explorer I find that any update selected at
> > random appears to be installed in C:\Windows.
>
> > Can anyone help please as I cannot get rid of this pesky icon nor
> > intall the updates - if indeed they need installing.
>
> Search and Search before asking...
>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installationhttp://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0...
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B...
>
> - Reboot.
>
> - Visithttp://windowsupdate.microsoft.com/and scan for/install updates.
>
> - Come back and let us know how things went!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html

Hi

Thanks for your reply. All done using method 1 in the MS link you
gave. The other method using Windows Update Agent didn't work as it
told me that it was already installed.

Thanks again and Happy Christmas

Plato
 
Plato wrote:
> Thanks for your reply. All done using method 1 in the MS link you
> gave. The other method using Windows Update Agent didn't work as it
> told me that it was already installed.

Thus the note about "may have to install using the command line option
/wuforce"... ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
"Shenan Stanley" wrote:

> plato wrote:
> > A mystery. After re-installing WinXP Pro SP2 IE7 then gets updates
> > from Microsoft - 84 in all!!
> >
> > I get the icon in the systray which when clicked then fails to
> > intall the updates! A message comes up: "The following updates
> > cannot be installed". All 84 of them in fact! This is the first
> > time this happened to me - what's up?
> >
> > After doing a search in Explorer I find that any update selected at
> > random appears to be installed in C:\Windows.
> >
> > Can anyone help please as I cannot get rid of this pesky icon nor
> > intall the updates - if indeed they need installing.
>
> Search and Search before asking...
>
> Updates are not installed successfully from Windows Update,
> from Microsoft Update, or by using Automatic Updates after
> you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Can't figure that out?
>
> Get Dial-a-Fix:
> http://wiki.djlizard.net/Dial-a-fix
>
> Use its options to fix:
> - Windows Installer
> - Windows Update
> - All the Registration Center options.
>
> Turn off the "Empty System32\Catroot 2"
> Do NOT do "Flush SoftwareDistribution".
>
> Then click "GO" and wait until it is done... Reboot will be needed.
>
> - Download/Install Windows Update v3.
>
> http://download.windowsupdate.com/W...one/7.0.6000.381/WindowsUpdateAgent30-x86.exe
> (You *may* need to install it using the command line switch "/wuforce"
> right after the reboot - immediately after logging in.)
>
> - Download/Install the 927891 patch.
> http://www.microsoft.com/downloads/details.aspx?FamilyId=7A81B0CD-A0B9-497E-8A89-404327772E5A
>
> - Reboot.
>
> - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
>
> - Come back and let us know how things went!
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>
I'm glad that I logged in today, because between my husband and myself, we
could not figure out why our updates were not installing. Method #1 of the
fix helped me also just like Plato.
Thank you very much.
 
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