Cannot install any of the optional Win XP networking components

  • Thread starter Thread starter rjdreg
  • Start date Start date
R

rjdreg

I have encountered an unusual problem when attempting to install any of the
optional Win XP networking components from the genuine Microsoft Win XP with
SP2 CD .

The problem occurs (for instance) during the installation of 'Simple TCP/IP
Services', where the installer asks for the location of a file called
simpletcp.dl_ . I removed the shrink wrap from the genuine MS Win XP CD
supplied by MSY Technologies (an Microsoft accredited builder of PCs in
Australia) , browsed to the I386 folder (where I could see the simpletcp.dl_
file on the CD) only to have the Installer state that 'Setup cannot copy the
file simpletcp.dl_ '. The error continues to recur no matter how many times
you hit Retry and if you hit Cancel then the Installer terminates.

Additionally, if you browse to C:\Windows\source\I386 (instead of the Win XP
CD) where a file simpletcp.dll exists, the installer behaves as above except
that it now refers to simpletcp.dll as the target that it cannot copy.

The above problem also applies when attempting to install other additional
components such as Management and Monitoring Tools and is seemingly very
similar to that discussed in:
http://support.microsoft.com/default.aspx?scid=kb;en-us;884018 and
http://support.microsoft.com/kb/555268 . However, attempting to repair the
security database secedit.sdb along the lines discussed in these articles has
not rectified the problem in my case (I was not able to use one of the
suggested repair methods because Security and Configuration and Analysis
snap-in was not available in the MMC console).

MSY do the normal PC builder installation and then assign the actual Win XP
CD key number string at the end, thus the shrink wrapped genuine CD. MSY are
not aware of this being a generic problem with their installations and have
suggested reinstalling XP or bringing back to them.

I thought that I would run the problem by this forum before I contemplate a
lengthy XP re-install and add the myriad of updates since SP2.

Any constructive comments would be appreciated.
 
Your error is almost certainly a problem with the CD from Microsoft.

REPLACEMENT MS CDs - 800-360-7561

Borrowing one from a friend who uses the same edition of XP would also work
just fine.

--
helpful? click "Yes" button. Voting helps the web interface.
http://www.microsoft.com/windowsxp/...g=microsoft.public.windowsxp.help_and_support
Mark L. Ferguson



"rjdreg" wrote:

> I have encountered an unusual problem when attempting to install any of the
> optional Win XP networking components from the genuine Microsoft Win XP with
> SP2 CD .
>
> The problem occurs (for instance) during the installation of 'Simple TCP/IP
> Services', where the installer asks for the location of a file called
> simpletcp.dl_ . I removed the shrink wrap from the genuine MS Win XP CD
> supplied by MSY Technologies (an Microsoft accredited builder of PCs in
> Australia) , browsed to the I386 folder (where I could see the simpletcp.dl_
> file on the CD) only to have the Installer state that 'Setup cannot copy the
> file simpletcp.dl_ '. The error continues to recur no matter how many times
> you hit Retry and if you hit Cancel then the Installer terminates.
>
> Additionally, if you browse to C:\Windows\source\I386 (instead of the Win XP
> CD) where a file simpletcp.dll exists, the installer behaves as above except
> that it now refers to simpletcp.dll as the target that it cannot copy.
>
> The above problem also applies when attempting to install other additional
> components such as Management and Monitoring Tools and is seemingly very
> similar to that discussed in:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;884018 and
> http://support.microsoft.com/kb/555268 . However, attempting to repair the
> security database secedit.sdb along the lines discussed in these articles has
> not rectified the problem in my case (I was not able to use one of the
> suggested repair methods because Security and Configuration and Analysis
> snap-in was not available in the MMC console).
>
> MSY do the normal PC builder installation and then assign the actual Win XP
> CD key number string at the end, thus the shrink wrapped genuine CD. MSY are
> not aware of this being a generic problem with their installations and have
> suggested reinstalling XP or bringing back to them.
>
> I thought that I would run the problem by this forum before I contemplate a
> lengthy XP re-install and add the myriad of updates since SP2.
>
> Any constructive comments would be appreciated.
>
 
RE: Cannot install any of the optional Win XP networking component

Thank you for the reply Mark. A faulty CD is not a possibility that sprang
to mind. This is one of two PCs that I have recently purchased (~ 6 mths
apart) from MSY for friends. The second PC should also have a similar XP
Home SP2 CD (probably still shrink wrapped as well). I will probably not be
able to trial the other CD for a week or so.

I had just set-up the first PC on a modem/router home network and was having
a problem pinging one of the two PCs on the network, although they can both
see the router and the internet (the actual reason that I was looking to add
the additional network components was to see if that resolved the ping
problem).

In your Post you wrote REPLACEMENT MS CDs - 800-360-7561. Is this a US
phone number? If the CD is at fault it will be more convenient for me to go
through MS in Australia.

"Mark L. Ferguson" wrote:

> Your error is almost certainly a problem with the CD from Microsoft.
>
> REPLACEMENT MS CDs - 800-360-7561
>
> Borrowing one from a friend who uses the same edition of XP would also work
> just fine.
>
> --
> helpful? click "Yes" button. Voting helps the web interface.
> http://www.microsoft.com/windowsxp/...g=microsoft.public.windowsxp.help_and_support
> Mark L. Ferguson
>
>
>
> "rjdreg" wrote:
>
> > I have encountered an unusual problem when attempting to install any of the
> > optional Win XP networking components from the genuine Microsoft Win XP with
> > SP2 CD .
> >
> > The problem occurs (for instance) during the installation of 'Simple TCP/IP
> > Services', where the installer asks for the location of a file called
> > simpletcp.dl_ . I removed the shrink wrap from the genuine MS Win XP CD
> > supplied by MSY Technologies (an Microsoft accredited builder of PCs in
> > Australia) , browsed to the I386 folder (where I could see the simpletcp.dl_
> > file on the CD) only to have the Installer state that 'Setup cannot copy the
> > file simpletcp.dl_ '. The error continues to recur no matter how many times
> > you hit Retry and if you hit Cancel then the Installer terminates.
> >
> > Additionally, if you browse to C:\Windows\source\I386 (instead of the Win XP
> > CD) where a file simpletcp.dll exists, the installer behaves as above except
> > that it now refers to simpletcp.dll as the target that it cannot copy.
> >
> > The above problem also applies when attempting to install other additional
> > components such as Management and Monitoring Tools and is seemingly very
> > similar to that discussed in:
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;884018 and
> > http://support.microsoft.com/kb/555268 . However, attempting to repair the
> > security database secedit.sdb along the lines discussed in these articles has
> > not rectified the problem in my case (I was not able to use one of the
> > suggested repair methods because Security and Configuration and Analysis
> > snap-in was not available in the MMC console).
> >
> > MSY do the normal PC builder installation and then assign the actual Win XP
> > CD key number string at the end, thus the shrink wrapped genuine CD. MSY are
> > not aware of this being a generic problem with their installations and have
> > suggested reinstalling XP or bringing back to them.
> >
> > I thought that I would run the problem by this forum before I contemplate a
> > lengthy XP re-install and add the myriad of updates since SP2.
> >
> > Any constructive comments would be appreciated.
> >
 
RE: Cannot install any of the optional Win XP networking component

The http://support.microsoft.com site should have an Oz number, but I'm
pretty confidant you won't need it.
--
helpful? click "Yes" button. Voting helps the web interface.
http://www.microsoft.com/windowsxp/...g=microsoft.public.windowsxp.help_and_support
Mark L. Ferguson



"rjdreg" wrote:

> Thank you for the reply Mark. A faulty CD is not a possibility that sprang
> to mind. This is one of two PCs that I have recently purchased (~ 6 mths
> apart) from MSY for friends. The second PC should also have a similar XP
> Home SP2 CD (probably still shrink wrapped as well). I will probably not be
> able to trial the other CD for a week or so.
>
> I had just set-up the first PC on a modem/router home network and was having
> a problem pinging one of the two PCs on the network, although they can both
> see the router and the internet (the actual reason that I was looking to add
> the additional network components was to see if that resolved the ping
> problem).
>
> In your Post you wrote REPLACEMENT MS CDs - 800-360-7561. Is this a US
> phone number? If the CD is at fault it will be more convenient for me to go
> through MS in Australia.
>
> "Mark L. Ferguson" wrote:
>
> > Your error is almost certainly a problem with the CD from Microsoft.
> >
> > REPLACEMENT MS CDs - 800-360-7561
> >
> > Borrowing one from a friend who uses the same edition of XP would also work
> > just fine.
> >
> > --
> > helpful? click "Yes" button. Voting helps the web interface.
> > http://www.microsoft.com/windowsxp/...g=microsoft.public.windowsxp.help_and_support
> > Mark L. Ferguson
> >
> >
> >
> > "rjdreg" wrote:
> >
> > > I have encountered an unusual problem when attempting to install any of the
> > > optional Win XP networking components from the genuine Microsoft Win XP with
> > > SP2 CD .
> > >
> > > The problem occurs (for instance) during the installation of 'Simple TCP/IP
> > > Services', where the installer asks for the location of a file called
> > > simpletcp.dl_ . I removed the shrink wrap from the genuine MS Win XP CD
> > > supplied by MSY Technologies (an Microsoft accredited builder of PCs in
> > > Australia) , browsed to the I386 folder (where I could see the simpletcp.dl_
> > > file on the CD) only to have the Installer state that 'Setup cannot copy the
> > > file simpletcp.dl_ '. The error continues to recur no matter how many times
> > > you hit Retry and if you hit Cancel then the Installer terminates.
> > >
> > > Additionally, if you browse to C:\Windows\source\I386 (instead of the Win XP
> > > CD) where a file simpletcp.dll exists, the installer behaves as above except
> > > that it now refers to simpletcp.dll as the target that it cannot copy.
> > >
> > > The above problem also applies when attempting to install other additional
> > > components such as Management and Monitoring Tools and is seemingly very
> > > similar to that discussed in:
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;884018 and
> > > http://support.microsoft.com/kb/555268 . However, attempting to repair the
> > > security database secedit.sdb along the lines discussed in these articles has
> > > not rectified the problem in my case (I was not able to use one of the
> > > suggested repair methods because Security and Configuration and Analysis
> > > snap-in was not available in the MMC console).
> > >
> > > MSY do the normal PC builder installation and then assign the actual Win XP
> > > CD key number string at the end, thus the shrink wrapped genuine CD. MSY are
> > > not aware of this being a generic problem with their installations and have
> > > suggested reinstalling XP or bringing back to them.
> > >
> > > I thought that I would run the problem by this forum before I contemplate a
> > > lengthy XP re-install and add the myriad of updates since SP2.
> > >
> > > Any constructive comments would be appreciated.
> > >
 
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