Can VPN but not access any machines

[Taras_96]

Hi all,

I'm having a problem where I can connect to a client's VPN 100% of the
time, but can only RDP into or ping their local machines maybe 30% of
the time (it seems to have periods where it's working and then periods
where it's not working). I'm not after so much a solution, because I
realise that this is nowhere near enough information for someone to
even begin to try to figure out what's wrong (although if you have a
solution that would be fine ), but more tips on how/where to even
START looking.

Also, we VPN into a number of other clients' machines, and both the
VPN and being able to RDP into their machines works 100% of the time
(we are experiencing problems with only one client).

Any suggestions would be much appreciated.

Taras

 

[Robert L [MVP - Networking]]

You may want to use tracert command to find out where is the traffic go.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Taras_96" <taras.di@gmail.com> wrote in message news:1183597850.882152.140630@z28g2000prd.googlegroups.com...
Hi all,

I'm having a problem where I can connect to a client's VPN 100% of the
time, but can only RDP into or ping their local machines maybe 30% of
the time (it seems to have periods where it's working and then periods
where it's not working). I'm not after so much a solution, because I
realise that this is nowhere near enough information for someone to
even begin to try to figure out what's wrong (although if you have a
solution that would be fine ), but more tips on how/where to even
START looking.

Also, we VPN into a number of other clients' machines, and both the
VPN and being able to RDP into their machines works 100% of the time
(we are experiencing problems with only one client).

Any suggestions would be much appreciated.

Taras

 

[Taras_96]

On Jul 6, 12:49 am, "Robert L [MVP - Networking]"
<nore...@hotmail.com> wrote:
> You may want to use tracert command to find out where is the traffic go.
>

Well, I can't even ping machines that are on the local network, so
tracert wont help

> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
> "Taras_96" <taras...@gmail.com> wrote in messagenews:1183597850.882152.140630@z28g2000prd.googlegroups.com...
> Hi all,
>
> I'm having a problem where I can connect to a client's VPN 100% of the
> time, but can only RDP into or ping their local machines maybe 30% of
> the time (it seems to have periods where it's working and then periods
> where it's not working). I'm not after so much a solution, because I
> realise that this is nowhere near enough information for someone to
> even begin to try to figure out what's wrong (although if you have a
> solution that would be fine ), but more tips on how/where to even
> START looking.
>
> Also, we VPN into a number of other clients' machines, and both the
> VPN and being able to RDP into their machines works 100% of the time
> (we are experiencing problems with only one client).
>
> Any suggestions would be much appreciated.
>
> Taras