can someone help on this hp

  • Thread starter Thread starter liibm
  • Start date Start date
L

liibm

I have this compaq presario desktop SR1370AP and I cant find even the
model/product # on hp website. Pls help I need the drivers. I just install a
new hdd and the old one as slave but it couldnt find the drivers when I
update (pointing to slave) say the video controller etc. Very sorry to
intrude into this forum, thanks
 
Software & Driver downloads -
Compaq Presario SR1370NL Desktop PC
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
I have this compaq presario desktop SR1370AP and I cant find even the
model/product # on hp website. Pls help I need the drivers. I just install a
new hdd and the old one as slave but it couldnt find the drivers when I
update (pointing to slave) say the video controller etc. Very sorry to
intrude into this forum, thanks
 
Many thanks but I still faced the problem. When I try to install say audio, a
message appears saying that 'The original driver is in the C:\hp\driver\audio
and asked to install thru the Device Manager.

In the Device Manager -under "Other Device"- ? PCI device
but there is no other pci device installed part from graphic card that came
with the pc

fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
after the installation I attached back the old hdd (sata3). The old hdd disk
retained its partition as C and D and the new hdd was assigned as H

When I trry to play the windows media player, it says it cannot play the
file. According to the sticker at the side of the pc the audio -Intel High
Definition 7.1 Audio, Dolby, Digital Surround sound ready

How can I install the audio driver? Please help and thanks for your time

"Carey Frisch [MVP]" wrote:

> Software & Driver downloads -
> Compaq Presario SR1370NL Desktop PC
> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows Vista Enthusiast
>
> ---------------------------------------------------------------
>
> "liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
> I have this compaq presario desktop SR1370AP and I cant find even the
> model/product # on hp website. Pls help I need the drivers. I just install a
> new hdd and the old one as slave but it couldnt find the drivers when I
> update (pointing to slave) say the video controller etc. Very sorry to
> intrude into this forum, thanks
>
 
liibm wrote:
> Many thanks but I still faced the problem. When I try to install say audio, a
> message appears saying that 'The original driver is in the C:\hp\driver\audio
> and asked to install thru the Device Manager.


The "original driver" should be "in the" D:\hp\driver\audio folder since
you slaved the original hdd, not in the C:\hp\driver\audio folder.

>> "liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
>> I have this Compaq Presario desktop SR1370AP and I cant find even the
>> model/product # on hp website. Pls help I need the drivers. I just installed a
>> new hdd and the old one as slave but it couldn't find the drivers when I
>> updated (pointing to the slave), say the video controller, etc.


--
Joe =o)
 
When I right click to open either C or D it shows > hp>patches folder,
desktop.ini, folder.htt, protected.ed and warming.bmp
In the patch folder, these are 51WW1IVI, 51WW1LIG, 51WW1WHQ ,51WW7PCA,
env_var.ini, PATCH.CMD
When I double click say 51WWW7PCA file it shows a MS Dos bat.file

What shall I do next, thanks

"Elmo" wrote:

> liibm wrote:
> > Many thanks but I still faced the problem. When I try to install say audio, a
> > message appears saying that 'The original driver is in the C:\hp\driver\audio
> > and asked to install thru the Device Manager.

>
> The "original driver" should be "in the" D:\hp\driver\audio folder since
> you slaved the original hdd, not in the C:\hp\driver\audio folder.
>
> >> "liibm" <liibm@discussions.microsoft.com> wrote in message news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
> >> I have this Compaq Presario desktop SR1370AP and I cant find even the
> >> model/product # on hp website. Pls help I need the drivers. I just installed a
> >> new hdd and the old one as slave but it couldn't find the drivers when I
> >> updated (pointing to the slave), say the video controller, etc.

>
> --
> Joe =o)
>
 
The audio chip may be recording itself as a PCI device (even though it is on the motherboard).
I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.
Installing the audio driver took care of that PCI device.

As Elmo said, if you have the old C drive as a slave now, the drivers will be on
"D:\hp\driver\audio"
Direct your driver update search to that location.

"liibm" <liibm@discussions.microsoft.com> wrote in message
news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...
| Many thanks but I still faced the problem. When I try to install say audio, a
| message appears saying that 'The original driver is in the C:\hp\driver\audio
| and asked to install thru the Device Manager.
|
| In the Device Manager -under "Other Device"- ? PCI device
| but there is no other pci device installed part from graphic card that came
| with the pc
|
| fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
| after the installation I attached back the old hdd (sata3). The old hdd disk
| retained its partition as C and D and the new hdd was assigned as H
|
| When I trry to play the windows media player, it says it cannot play the
| file. According to the sticker at the side of the pc the audio -Intel High
| Definition 7.1 Audio, Dolby, Digital Surround sound ready
|
| How can I install the audio driver? Please help and thanks for your time
|
| "Carey Frisch [MVP]" wrote:
|
| > Software & Driver downloads -
| > Compaq Presario SR1370NL Desktop PC
| > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
| >
| > --
| > Carey Frisch
| > Microsoft MVP
| > Windows Desktop Experience -
| > Windows Vista Enthusiast
| >
| > ---------------------------------------------------------------
| >
| > "liibm" <liibm@discussions.microsoft.com> wrote in message
news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
| > I have this compaq presario desktop SR1370AP and I cant find even the
| > model/product # on hp website. Pls help I need the drivers. I just install a
| > new hdd and the old one as slave but it couldnt find the drivers when I
| > update (pointing to slave) say the video controller etc. Very sorry to
| > intrude into this forum, thanks
| >
 
When I update the Pci device and point to the location, "D:\hp\driver\audio"
, it couldnt find anything there. Same too if I point to c: directory
Just couldnt install...what's nest /// //////


"Richard in AZ" wrote:

> The audio chip may be recording itself as a PCI device (even though it is on the motherboard).
> I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.
> Installing the audio driver took care of that PCI device.
>
> As Elmo said, if you have the old C drive as a slave now, the drivers will be on
> "D:\hp\driver\audio"
> Direct your driver update search to that location.
>
> "liibm" <liibm@discussions.microsoft.com> wrote in message
> news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...
> | Many thanks but I still faced the problem. When I try to install say audio, a
> | message appears saying that 'The original driver is in the C:\hp\driver\audio
> | and asked to install thru the Device Manager.
> |
> | In the Device Manager -under "Other Device"- ? PCI device
> | but there is no other pci device installed part from graphic card that came
> | with the pc
> |
> | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
> | after the installation I attached back the old hdd (sata3). The old hdd disk
> | retained its partition as C and D and the new hdd was assigned as H
> |
> | When I trry to play the windows media player, it says it cannot play the
> | file. According to the sticker at the side of the pc the audio -Intel High
> | Definition 7.1 Audio, Dolby, Digital Surround sound ready
> |
> | How can I install the audio driver? Please help and thanks for your time
> |
> | "Carey Frisch [MVP]" wrote:
> |
> | > Software & Driver downloads -
> | > Compaq Presario SR1370NL Desktop PC
> | > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
> | >
> | > --
> | > Carey Frisch
> | > Microsoft MVP
> | > Windows Desktop Experience -
> | > Windows Vista Enthusiast
> | >
> | > ---------------------------------------------------------------
> | >
> | > "liibm" <liibm@discussions.microsoft.com> wrote in message
> news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
> | > I have this compaq presario desktop SR1370AP and I cant find even the
> | > model/product # on hp website. Pls help I need the drivers. I just install a
> | > new hdd and the old one as slave but it couldnt find the drivers when I
> | > update (pointing to slave) say the video controller etc. Very sorry to
> | > intrude into this forum, thanks
> | >
>
>
>
 
I think it is about time for you to pay for professional help.

"liibm" <liibm@discussions.microsoft.com> wrote in message
news:252CAFEF-1540-45AB-A7B5-B6EA48241DE0@microsoft.com...
| When I update the Pci device and point to the location, "D:\hp\driver\audio"
| , it couldnt find anything there. Same too if I point to c: directory
| Just couldnt install...what's nest /// //////
|
|
| "Richard in AZ" wrote:
|
| > The audio chip may be recording itself as a PCI device (even though it is on the motherboard).
| > I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio
chip.
| > Installing the audio driver took care of that PCI device.
| >
| > As Elmo said, if you have the old C drive as a slave now, the drivers will be on
| > "D:\hp\driver\audio"
| > Direct your driver update search to that location.
| >
| > "liibm" <liibm@discussions.microsoft.com> wrote in message
| > news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...
| > | Many thanks but I still faced the problem. When I try to install say audio, a
| > | message appears saying that 'The original driver is in the C:\hp\driver\audio
| > | and asked to install thru the Device Manager.
| > |
| > | In the Device Manager -under "Other Device"- ? PCI device
| > | but there is no other pci device installed part from graphic card that came
| > | with the pc
| > |
| > | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
| > | after the installation I attached back the old hdd (sata3). The old hdd disk
| > | retained its partition as C and D and the new hdd was assigned as H
| > |
| > | When I trry to play the windows media player, it says it cannot play the
| > | file. According to the sticker at the side of the pc the audio -Intel High
| > | Definition 7.1 Audio, Dolby, Digital Surround sound ready
| > |
| > | How can I install the audio driver? Please help and thanks for your time
| > |
| > | "Carey Frisch [MVP]" wrote:
| > |
| > | > Software & Driver downloads -
| > | > Compaq Presario SR1370NL Desktop PC
| > | >
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
| > | >
| > | > --
| > | > Carey Frisch
| > | > Microsoft MVP
| > | > Windows Desktop Experience -
| > | > Windows Vista Enthusiast
| > | >
| > | > ---------------------------------------------------------------
| > | >
| > | > "liibm" <liibm@discussions.microsoft.com> wrote in message
| > news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
| > | > I have this compaq presario desktop SR1370AP and I cant find even the
| > | > model/product # on hp website. Pls help I need the drivers. I just install a
| > | > new hdd and the old one as slave but it couldnt find the drivers when I
| > | > update (pointing to slave) say the video controller etc. Very sorry to
| > | > intrude into this forum, thanks
| > | >
| >
| >
| >
 
liibm wrote:
> When I update the Pci device and point to the location, "D:\hp\driver\audio",
> it couldn't find anything there. Same too if I point to C: directory
> Just couldn't install.. what's next?


Maybe the PCI device isn't audio.. try some other drivers in the HP
folder, other subfolders. Did you try the HP CD install? Since
everything is stored on the slave drive, a destructive install on C:,
where a format is followed by a new install might actually get all your
drivers installed correctly.

--
Joe =o)
 
There is no cd as its in the Recovery partition

"Elmo" wrote:

> liibm wrote:
> > When I update the Pci device and point to the location, "D:\hp\driver\audio",
> > it couldn't find anything there. Same too if I point to C: directory
> > Just couldn't install.. what's next?

>
> Maybe the PCI device isn't audio.. try some other drivers in the HP
> folder, other subfolders. Did you try the HP CD install? Since
> everything is stored on the slave drive, a destructive install on C:,
> where a format is followed by a new install might actually get all your
> drivers installed correctly.
>
> --
> Joe =o)
>
 
liibm wrote:
> When I update the Pci device and point to the location, "D:\hp\driver\audio"
> , it couldnt find anything there. Same too if I point to c: directory
> Just couldnt install...what's nest /// //////
>
>
> "Richard in AZ" wrote:
>
>> The audio chip may be recording itself as a PCI device (even though it is on the motherboard).
>> I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.
>> Installing the audio driver took care of that PCI device.
>>
>> As Elmo said, if you have the old C drive as a slave now, the drivers will be on
>> "D:\hp\driver\audio"
>> Direct your driver update search to that location.
>>
>> "liibm" <liibm@discussions.microsoft.com> wrote in message
>> news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...
>> | Many thanks but I still faced the problem. When I try to install say audio, a
>> | message appears saying that 'The original driver is in the C:\hp\driver\audio
>> | and asked to install thru the Device Manager.
>> |
>> | In the Device Manager -under "Other Device"- ? PCI device
>> | but there is no other pci device installed part from graphic card that came
>> | with the pc
>> |
>> | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
>> | after the installation I attached back the old hdd (sata3). The old hdd disk
>> | retained its partition as C and D and the new hdd was assigned as H
>> |
>> | When I trry to play the windows media player, it says it cannot play the
>> | file. According to the sticker at the side of the pc the audio -Intel High
>> | Definition 7.1 Audio, Dolby, Digital Surround sound ready
>> |
>> | How can I install the audio driver? Please help and thanks for your time
>> |
>> | "Carey Frisch [MVP]" wrote:
>> |
>> | > Software & Driver downloads -
>> | > Compaq Presario SR1370NL Desktop PC
>> | > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
>> | >
>> | > --
>> | > Carey Frisch
>> | > Microsoft MVP
>> | > Windows Desktop Experience -
>> | > Windows Vista Enthusiast
>> | >
>> | > ---------------------------------------------------------------
>> | >
>> | > "liibm" <liibm@discussions.microsoft.com> wrote in message
>> news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
>> | > I have this compaq presario desktop SR1370AP and I cant find even the
>> | > model/product # on hp website. Pls help I need the drivers. I just install a
>> | > new hdd and the old one as slave but it couldnt find the drivers when I
>> | > update (pointing to slave) say the video controller etc. Very sorry to
>> | > intrude into this forum, thanks
>> | >
>>
>>
>>

I suggest you call HP by phone for support.

Bill
 
"Richard in AZ" <me@mailinator.com> wrote:

>I think it is about time for you to pay for professional help.


While the OP is doing that, I'm gonna KF 1) him, and 2) this thread.

Whatta boob.

>
>"liibm" <liibm@discussions.microsoft.com> wrote in message
>news:252CAFEF-1540-45AB-A7B5-B6EA48241DE0@microsoft.com...
>| When I update the Pci device and point to the location, "D:\hp\driver\audio"
>| , it couldnt find anything there. Same too if I point to c: directory
>| Just couldnt install...what's nest /// //////
>|
>|
>| "Richard in AZ" wrote:
>|
>| > The audio chip may be recording itself as a PCI device (even though it is on the motherboard).
>| > I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio
>chip.
>| > Installing the audio driver took care of that PCI device.
>| >
>| > As Elmo said, if you have the old C drive as a slave now, the drivers will be on
>| > "D:\hp\driver\audio"
>| > Direct your driver update search to that location.
>| >
>| > "liibm" <liibm@discussions.microsoft.com> wrote in message
>| > news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...
>| > | Many thanks but I still faced the problem. When I try to install say audio, a
>| > | message appears saying that 'The original driver is in the C:\hp\driver\audio
>| > | and asked to install thru the Device Manager.
>| > |
>| > | In the Device Manager -under "Other Device"- ? PCI device
>| > | but there is no other pci device installed part from graphic card that came
>| > | with the pc
>| > |
>| > | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
>| > | after the installation I attached back the old hdd (sata3). The old hdd disk
>| > | retained its partition as C and D and the new hdd was assigned as H
>| > |
>| > | When I trry to play the windows media player, it says it cannot play the
>| > | file. According to the sticker at the side of the pc the audio -Intel High
>| > | Definition 7.1 Audio, Dolby, Digital Surround sound ready
>| > |
>| > | How can I install the audio driver? Please help and thanks for your time
>| > |
>| > | "Carey Frisch [MVP]" wrote:
>| > |
>| > | > Software & Driver downloads -
>| > | > Compaq Presario SR1370NL Desktop PC
>| > | >
>http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
>| > | >
>| > | > --
>| > | > Carey Frisch
>| > | > Microsoft MVP
>| > | > Windows Desktop Experience -
>| > | > Windows Vista Enthusiast
>| > | >
>| > | > ---------------------------------------------------------------
>| > | >
>| > | > "liibm" <liibm@discussions.microsoft.com> wrote in message
>| > news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
>| > | > I have this compaq presario desktop SR1370AP and I cant find even the
>| > | > model/product # on hp website. Pls help I need the drivers. I just install a
>| > | > new hdd and the old one as slave but it couldnt find the drivers when I
>| > | > update (pointing to slave) say the video controller etc. Very sorry to
>| > | > intrude into this forum, thanks
>| > | >
>| >
>| >
>| >
>
 
Many thanks for all your time and effort. Will check with HP but in meantime
I am very curious to know why the new hdd shows as "H' partition (when 2 hdd
attached). Shouldn't it just show 'C' since it is the only hdd present during
installation from an XP cd (Hp did not come with any cd as in Recovery
partition). Any comments please, thanks

"Bill Sharpe" wrote:

> liibm wrote:
> > When I update the Pci device and point to the location, "D:\hp\driver\audio"
> > , it couldnt find anything there. Same too if I point to c: directory
> > Just couldnt install...what's nest /// //////
> >
> >
> > "Richard in AZ" wrote:
> >
> >> The audio chip may be recording itself as a PCI device (even though it is on the motherboard).
> >> I just repaired a Dell that had an unknown PCI device that turned out to be the on-board audio chip.
> >> Installing the audio driver took care of that PCI device.
> >>
> >> As Elmo said, if you have the old C drive as a slave now, the drivers will be on
> >> "D:\hp\driver\audio"
> >> Direct your driver update search to that location.
> >>
> >> "liibm" <liibm@discussions.microsoft.com> wrote in message
> >> news:4154A87B-920A-4368-B1FA-F28CE01AEB4E@microsoft.com...
> >> | Many thanks but I still faced the problem. When I try to install say audio, a
> >> | message appears saying that 'The original driver is in the C:\hp\driver\audio
> >> | and asked to install thru the Device Manager.
> >> |
> >> | In the Device Manager -under "Other Device"- ? PCI device
> >> | but there is no other pci device installed part from graphic card that came
> >> | with the pc
> >> |
> >> | fyi, this is how I installed the win xp, I attached the new hdd (sata1) and
> >> | after the installation I attached back the old hdd (sata3). The old hdd disk
> >> | retained its partition as C and D and the new hdd was assigned as H
> >> |
> >> | When I trry to play the windows media player, it says it cannot play the
> >> | file. According to the sticker at the side of the pc the audio -Intel High
> >> | Definition 7.1 Audio, Dolby, Digital Surround sound ready
> >> |
> >> | How can I install the audio driver? Please help and thanks for your time
> >> |
> >> | "Carey Frisch [MVP]" wrote:
> >> |
> >> | > Software & Driver downloads -
> >> | > Compaq Presario SR1370NL Desktop PC
> >> | > http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=453550&lang=en
> >> | >
> >> | > --
> >> | > Carey Frisch
> >> | > Microsoft MVP
> >> | > Windows Desktop Experience -
> >> | > Windows Vista Enthusiast
> >> | >
> >> | > ---------------------------------------------------------------
> >> | >
> >> | > "liibm" <liibm@discussions.microsoft.com> wrote in message
> >> news:EBC2EB33-851C-41B1-93B4-69A97C239D2C@microsoft.com...
> >> | > I have this compaq presario desktop SR1370AP and I cant find even the
> >> | > model/product # on hp website. Pls help I need the drivers. I just install a
> >> | > new hdd and the old one as slave but it couldnt find the drivers when I
> >> | > update (pointing to slave) say the video controller etc. Very sorry to
> >> | > intrude into this forum, thanks
> >> | >
> >>
> >>
> >>

> I suggest you call HP by phone for support.
>
> Bill
>
 
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