Windows 2000 Can not shut down or restart computer.

  • Thread starter Thread starter Ward
  • Start date Start date
W

Ward

Hi. I have a windows 2K Pro machine with all of the latest patches
installed. I can not restart or shut down the machine. If I choose
to restart or shut down, windows goes thru it's normal routine and
closes everthing and then shuts itself down, however the computer will
not turn "off" or "reboot" after this step. All that is left is
either a black screen or a black screen with a blinking cursor in the
upper left hand corner. In order to shut down I have to press and
hold the power button.

I checked the even log and couldn't find anything telling. Perhaps
it's a bios setting?

Anyway, pressing the power button to shut down is not the solution I'm
looking for.

Thank you.
 
In news:51ac7a7c-2fe2-4a1c-abad-33c39a85c441@e10g2000prf.googlegroups.com,
Ward <wardhawg@yahoo.com> wibbled
> Hi. I have a windows 2K Pro machine with all of the latest patches
> installed. I can not restart or shut down the machine. If I choose
> to restart or shut down, windows goes thru it's normal routine and
> closes everthing and then shuts itself down, however the computer will
> not turn "off" or "reboot" after this step. All that is left is
> either a black screen or a black screen with a blinking cursor in the
> upper left hand corner. In order to shut down I have to press and
> hold the power button.
>
> I checked the even log and couldn't find anything telling. Perhaps
> it's a bios setting?
>
> Anyway, pressing the power button to shut down is not the solution I'm
> looking for.
>
> Thank you.

http://support.microsoft.com/kb/315409



--
Steve Parry MCP MVP
www.gwynfryn.co.uk
 
On Dec 18, 7:55 am, "Steve Parry [MVP]"
<k100rs_1...@nospam.hotmail.com> wrote:
> Innews:51ac7a7c-2fe2-4a1c-abad-33c39a85c441@e10g2000prf.googlegroups.com,
> Ward <wardh...@yahoo.com> wibbled
>
>
>
> > Hi. I have a windows 2K Pro machine with all of the latest patches
> > installed. I can not restart or shut down the machine. If I choose
> > to restart or shut down, windows goes thru it's normal routine and
> > closes everthing and then shuts itself down, however the computer will
> > not turn "off" or "reboot" after this step. All that is left is
> > either a black screen or a black screen with a blinking cursor in the
> > upper left hand corner. In order to shut down I have to press and
> > hold the power button.
>
> > I checked the even log and couldn't find anything telling. Perhaps
> > it's a bios setting?
>
> > Anyway, pressing the power button to shut down is not the solution I'm
> > looking for.
>
> > Thank you.
>
> http://support.microsoft.com/kb/315409
>
> --
> Steve Parry MCP MVPwww.gwynfryn.co.uk

Thanks for the KB article Steve, however I'm still troubleshooting
this problem.

Perhaps a little bit more background surrounding the problem.

Our old computer had a mobo problem. So I purchased a new Lenovo
system. It shipped with Vista, which naturally doesn't play nice with
a few of our programs.

So I took the boot drive out of the old system and stuck it into the
new Lenovo. I've loaded all of the appropriate drivers (chipset,
video, keyboard, mouse, everything) to get the old drive working in
the new box. However I still have the shutdown issue with it.

The computer goes thru all of the steps leading up to a normal
shutdown, i.e. closes applications, terminates network connections,
all of that. It just will not "punch" the computer to restart (you
know when you first boot many computers the fans are a whirling
really, really fast).

From the KB about shutdown issues, it suggested booting into safe mode
then shutting down the machine. Well that STILL doesn't work. It
didn't really say what to try next if that fails.

From that expanded explanation, would you say that I have a driver
conflict or program conflict left over from the old boot disk that is
now running the show?

If I can't find a solution to this, the second thing I was looking for
is a "force restart" utility (since this machine doesn't have a reset
button) that I could schedule to restart the machine without having to
hold the power button for 5 seconds.

Thanks again,

Ward
 
In news:be80e4ca-63ec-4d2f-9ca5-87a68f73f115@q77g2000hsh.googlegroups.com,
Ward <wardhawg@yahoo.com> wibbled
> On Dec 18, 7:55 am, "Steve Parry [MVP]"
> <k100rs_1...@nospam.hotmail.com> wrote:
>> Innews:51ac7a7c-2fe2-4a1c-abad-33c39a85c441@e10g2000prf.googlegroups.com,
>> Ward <wardh...@yahoo.com> wibbled
>>
>>
>>
>>> Hi. I have a windows 2K Pro machine with all of the latest patches
>>> installed. I can not restart or shut down the machine. If I choose
>>> to restart or shut down, windows goes thru it's normal routine and
>>> closes everthing and then shuts itself down, however the computer
>>> will not turn "off" or "reboot" after this step. All that is left
>>> is either a black screen or a black screen with a blinking cursor
>>> in the upper left hand corner. In order to shut down I have to
>>> press and hold the power button.
>>
>>> I checked the even log and couldn't find anything telling. Perhaps
>>> it's a bios setting?
>>
>>> Anyway, pressing the power button to shut down is not the solution
>>> I'm looking for.
>>
>>> Thank you.
>>
>> http://support.microsoft.com/kb/315409
>>
>> --
>> Steve Parry MCP MVPwww.gwynfryn.co.uk
>
> Thanks for the KB article Steve, however I'm still troubleshooting
> this problem.
>
> Perhaps a little bit more background surrounding the problem.
>
> Our old computer had a mobo problem. So I purchased a new Lenovo
> system. It shipped with Vista, which naturally doesn't play nice with
> a few of our programs.
>
> So I took the boot drive out of the old system and stuck it into the
> new Lenovo. I've loaded all of the appropriate drivers (chipset,
> video, keyboard, mouse, everything) to get the old drive working in
> the new box. However I still have the shutdown issue with it.
>
> The computer goes thru all of the steps leading up to a normal
> shutdown, i.e. closes applications, terminates network connections,
> all of that. It just will not "punch" the computer to restart (you
> know when you first boot many computers the fans are a whirling
> really, really fast).
>
> From the KB about shutdown issues, it suggested booting into safe mode
> then shutting down the machine. Well that STILL doesn't work. It
> didn't really say what to try next if that fails.
>
> From that expanded explanation, would you say that I have a driver
> conflict or program conflict left over from the old boot disk that is
> now running the show?
>
> If I can't find a solution to this, the second thing I was looking for
> is a "force restart" utility (since this machine doesn't have a reset
> button) that I could schedule to restart the machine without having to
> hold the power button for 5 seconds.
>
> Thanks again,
>
> Ward

I'd look at VMWare Server or MS Virtual Server to run your apps in a
virtualised session on your Vista machine. This way it's kept totally
seperate from your hardware and if you upgrade in the future you can move
the VM to the new hardware easily

--
Steve Parry MCP MVP
www.gwynfryn.co.uk
 
On Dec 27, 6:50 am, "Steve Parry [MVP]"
<k100rs_1...@nospam.hotmail.com> wrote:
> Innews:be80e4ca-63ec-4d2f-9ca5-87a68f73f115@q77g2000hsh.googlegroups.com,
> Ward <wardh...@yahoo.com> wibbled
>
>
>
> > On Dec 18, 7:55 am, "Steve Parry [MVP]"
> > <k100rs_1...@nospam.hotmail.com> wrote:
> >> Innews:51ac7a7c-2fe2-4a1c-abad-33c39a85c441@e10g2000prf.googlegroups.com,
> >> Ward <wardh...@yahoo.com> wibbled
>
> >>> Hi. I have a windows 2K Pro machine with all of the latest patches
> >>> installed. I can not restart or shut down the machine. If I choose
> >>> to restart or shut down, windows goes thru it's normal routine and
> >>> closes everthing and then shuts itself down, however the computer
> >>> will not turn "off" or "reboot" after this step. All that is left
> >>> is either a black screen or a black screen with a blinking cursor
> >>> in the upper left hand corner. In order to shut down I have to
> >>> press and hold the power button.
>
> >>> I checked the even log and couldn't find anything telling. Perhaps
> >>> it's a bios setting?
>
> >>> Anyway, pressing the power button to shut down is not the solution
> >>> I'm looking for.
>
> >>> Thank you.
>
> >>http://support.microsoft.com/kb/315409
>
> >> --
> >> Steve Parry MCP MVPwww.gwynfryn.co.uk
>
> > Thanks for the KB article Steve, however I'm still troubleshooting
> > this problem.
>
> > Perhaps a little bit more background surrounding the problem.
>
> > Our old computer had a mobo problem. So I purchased a new Lenovo
> > system. It shipped with Vista, which naturally doesn't play nice with
> > a few of our programs.
>
> > So I took the boot drive out of the old system and stuck it into the
> > new Lenovo. I've loaded all of the appropriate drivers (chipset,
> > video, keyboard, mouse, everything) to get the old drive working in
> > the new box. However I still have the shutdown issue with it.
>
> > The computer goes thru all of the steps leading up to a normal
> > shutdown, i.e. closes applications, terminates network connections,
> > all of that. It just will not "punch" the computer to restart (you
> > know when you first boot many computers the fans are a whirling
> > really, really fast).
>
> > From the KB about shutdown issues, it suggested booting into safe mode
> > then shutting down the machine. Well that STILL doesn't work. It
> > didn't really say what to try next if that fails.
>
> > From that expanded explanation, would you say that I have a driver
> > conflict or program conflict left over from the old boot disk that is
> > now running the show?
>
> > If I can't find a solution to this, the second thing I was looking for
> > is a "force restart" utility (since this machine doesn't have a reset
> > button) that I could schedule to restart the machine without having to
> > hold the power button for 5 seconds.
>
> > Thanks again,
>
> > Ward
>
> I'd look at VMWare Server or MS Virtual Server to run your apps in a
> virtualised session on your Vista machine. This way it's kept totally
> seperate from your hardware and if you upgrade in the future you can move
> the VM to the new hardware easily
>
> --
> Steve Parry MCP MVPwww.gwynfryn.co.uk

Oh I like that a whole lot.

This question may not be in your "power alley", but I'll ask anyway...

Is there a super easy way to transfer my existing system (my windows
2000 installation that has the programs that I need to run (quickbooks
and a fax system)) into VMWare or the Mircosoft brand?

I realize this may not be your specialty. I thing I'll also find
another group for the question.

Thanks again!

Ward
 
In news:bca196b8-c81d-4799-9439-25992b0072cc@j20g2000hsi.googlegroups.com,
Ward <wardhawg@yahoo.com> wibbled
> On Dec 27, 6:50 am, "Steve Parry [MVP]"
> <k100rs_1...@nospam.hotmail.com> wrote:
>> Innews:be80e4ca-63ec-4d2f-9ca5-87a68f73f115@q77g2000hsh.googlegroups.com,
>> Ward <wardh...@yahoo.com> wibbled
>>
>>
>>
>>> On Dec 18, 7:55 am, "Steve Parry [MVP]"
>>> <k100rs_1...@nospam.hotmail.com> wrote:
>>>> Innews:51ac7a7c-2fe2-4a1c-abad-33c39a85c441@e10g2000prf.googlegroups.com,
>>>> Ward <wardh...@yahoo.com> wibbled
>>
>>>>> Hi. I have a windows 2K Pro machine with all of the latest
>>>>> patches installed. I can not restart or shut down the machine.
>>>>> If I choose to restart or shut down, windows goes thru it's
>>>>> normal routine and closes everthing and then shuts itself down,
>>>>> however the computer will not turn "off" or "reboot" after this
>>>>> step. All that is left is either a black screen or a black
>>>>> screen with a blinking cursor in the upper left hand corner. In
>>>>> order to shut down I have to press and hold the power button.
>>
>>>>> I checked the even log and couldn't find anything telling.
>>>>> Perhaps it's a bios setting?
>>
>>>>> Anyway, pressing the power button to shut down is not the solution
>>>>> I'm looking for.
>>
>>>>> Thank you.
>>
>>>> http://support.microsoft.com/kb/315409
>>
>>>> --
>>>> Steve Parry MCP MVPwww.gwynfryn.co.uk
>>
>>> Thanks for the KB article Steve, however I'm still troubleshooting
>>> this problem.
>>
>>> Perhaps a little bit more background surrounding the problem.
>>
>>> Our old computer had a mobo problem. So I purchased a new Lenovo
>>> system. It shipped with Vista, which naturally doesn't play nice
>>> with a few of our programs.
>>
>>> So I took the boot drive out of the old system and stuck it into the
>>> new Lenovo. I've loaded all of the appropriate drivers (chipset,
>>> video, keyboard, mouse, everything) to get the old drive working in
>>> the new box. However I still have the shutdown issue with it.
>>
>>> The computer goes thru all of the steps leading up to a normal
>>> shutdown, i.e. closes applications, terminates network connections,
>>> all of that. It just will not "punch" the computer to restart (you
>>> know when you first boot many computers the fans are a whirling
>>> really, really fast).
>>
>>> From the KB about shutdown issues, it suggested booting into safe
>>> mode then shutting down the machine. Well that STILL doesn't work.
>>> It didn't really say what to try next if that fails.
>>
>>> From that expanded explanation, would you say that I have a driver
>>> conflict or program conflict left over from the old boot disk that
>>> is now running the show?
>>
>>> If I can't find a solution to this, the second thing I was looking
>>> for is a "force restart" utility (since this machine doesn't have a
>>> reset button) that I could schedule to restart the machine without
>>> having to hold the power button for 5 seconds.
>>
>>> Thanks again,
>>
>>> Ward
>>
>> I'd look at VMWare Server or MS Virtual Server to run your apps in a
>> virtualised session on your Vista machine. This way it's kept totally
>> seperate from your hardware and if you upgrade in the future you can
>> move the VM to the new hardware easily
>>
>> --
>> Steve Parry MCP MVPwww.gwynfryn.co.uk
>
> Oh I like that a whole lot.
>
> This question may not be in your "power alley", but I'll ask anyway...
>
> Is there a super easy way to transfer my existing system (my windows
> 2000 installation that has the programs that I need to run (quickbooks
> and a fax system)) into VMWare or the Mircosoft brand?
>
> I realize this may not be your specialty. I thing I'll also find
> another group for the question.
>
> Thanks again!
>
> Ward

In theory I guess this is possible, in the same way as changing a
motherboard etc as the VM is a "new" PC.

Although you may find life easier just to start from fresh :)

Most of our corporate domain controllers are on VM's with VMWare. To us the
big afvantage is they can be restored instantly if the hardware they live on
fails, and as hardware is upgraded the vm can exist on new hardware in
minutes.

--
Steve Parry MCP MVP
www.gwynfryn.co.uk
 
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