J
Jeff A Davis
On my Windows XP Tablet Edition pc I've tried over and over to Run or Save/Run the Microsoft .NET Framework 1.1 Service Pack 1 update and it continues to fail. I first was notified that it had failed to update automatically today. But then even my persistant trials have failed. I even downloaded and Saved the file to my Desktop and then tried to run it. I always get the same Error. I've attached a PrintScreen of the Error I get in ALL cases.
I don't really want to mess with the Registry as I'm scared of making a mistake or of my computer malfunctioning in the middle of my changes and my not being able to Restore any Saved Registry backup as I don't have a clue about how to do that.
I really need one of those FIX IT FOR ME buttons for this. Is there one somewhere that I haven't found yet?
That log file says:
[KB973768.log]
0.734: ================================================================
0.734: 2014/02/24 21:28:58.437 (local)
0.734: c:\ace9de59a405d27088ca81afbd\update\update.exe (version 6.3.13.0)
0.765: Hotfix started with following command line:
0.797: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.078: Return Value From IsMediaCenterPC = 0
1.078: IsMediaCenterPC returned value( 0x0 ) which is Not Equal To 0x1
1.078: Condition Check for Line 1 of PreRequisite returned FALSE
1.094: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1.094: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
1.094: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1.094: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
94.547: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
94.547: User Input: OK
94.547: Update.exe extended error code = 0xf0f4
94.547: Update.exe return code was masked to 0x643 for MSI custom action compliance.
0.250: ===================================================================
0.250: 2014/02/24 21:34:05.734 (local)
0.250: c:\158f767a9f1341791c45131a57ad\update\update.exe (version 6.3.13.0)
0.281: Hotfix started with following command line:
0.328: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.625: Return Value From IsMediaCenterPC = 0
0.625: IsMediaCenterPC returned value( 0x0 ) which is Not Equal To 0x1
0.625: Condition Check for Line 1 of PreRequisite returned FALSE
0.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.641: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
0.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.641: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
4.000: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
4.000: User Input: OK
4.000: Update.exe extended error code = 0xf0f4
4.000: Update.exe return code was masked to 0x643 for MSI custom action compliance.
Continue reading...
I don't really want to mess with the Registry as I'm scared of making a mistake or of my computer malfunctioning in the middle of my changes and my not being able to Restore any Saved Registry backup as I don't have a clue about how to do that.
I really need one of those FIX IT FOR ME buttons for this. Is there one somewhere that I haven't found yet?
That log file says:
[KB973768.log]
0.734: ================================================================
0.734: 2014/02/24 21:28:58.437 (local)
0.734: c:\ace9de59a405d27088ca81afbd\update\update.exe (version 6.3.13.0)
0.765: Hotfix started with following command line:
0.797: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.078: Return Value From IsMediaCenterPC = 0
1.078: IsMediaCenterPC returned value( 0x0 ) which is Not Equal To 0x1
1.078: Condition Check for Line 1 of PreRequisite returned FALSE
1.094: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1.094: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
1.094: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1.094: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
94.547: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
94.547: User Input: OK
94.547: Update.exe extended error code = 0xf0f4
94.547: Update.exe return code was masked to 0x643 for MSI custom action compliance.
0.250: ===================================================================
0.250: 2014/02/24 21:34:05.734 (local)
0.250: c:\158f767a9f1341791c45131a57ad\update\update.exe (version 6.3.13.0)
0.281: Hotfix started with following command line:
0.328: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
0.625: Return Value From IsMediaCenterPC = 0
0.625: IsMediaCenterPC returned value( 0x0 ) which is Not Equal To 0x1
0.625: Condition Check for Line 1 of PreRequisite returned FALSE
0.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.641: KB973768 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
0.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.641: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
4.000: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB973768 failed. For More details check the Log File c:\windows\KB973768.log
4.000: User Input: OK
4.000: Update.exe extended error code = 0xf0f4
4.000: Update.exe return code was masked to 0x643 for MSI custom action compliance.
Continue reading...