L
langelgjm
I work for a small business, and I have been using Remote Desktop to
work from home and school quite happily for the past 3 years. We
recently purchased an upgrade to one of our manufacturing software
packages (this is high-priced CAD/CAM stuff, complete with hardware
security dongles), and I just discovered that the "upgrade" no longer
allows the application to be run over Remote Desktop. This wasn't
disclosed anywhere. I called the distributor, and was told that my
options are to buy a network key and another license for the software,
which will cost several thousand dollars, or to use a service like
GoToMyPC or VNC. Frankly, I'm at a loss I don't understand: 1) why
they deny Remote Desktop but then suggest you use another program to
accomplish the same thing 2) why I should need a network key and two
licenses when only one person can use Remote Desktop at a time 3) why
I should have to pay nearly $200 a year indefinitely and rely on a
third party (GoToMyPC) to accomplish what I've been doing for free in
the past. I specifically chose not to use VNC because Remote Desktop
is significantly faster and better looking over slow network
connections also, Remote Desktop has lightweight and secure clients
for OS X, Pocket PC, and Linux, all of which I use.
After a little research, I believe what is going on is that the
application in question is somehow checking if Terminal Services is
running and active, with a user logged in. I know from a forum for the
product that it will not run properly on a Windows Server with
Terminal Services, the idea being that then more than one user could
use the application at the same time. As for why they disabled this in
XP Pro, where only one user can be logged in at a time, I think it's
either shoddy programming, or because there are some hacks that allow
XP Pro to have two or three users logged in simultaneously.
Has anyone experienced anything similar with other applications? Are
there any known workarounds for this, such as a way to fool the
application into thinking that Terminal Services/Remote Desktop isn't
running? I'm really frustrated by this whole situation.
work from home and school quite happily for the past 3 years. We
recently purchased an upgrade to one of our manufacturing software
packages (this is high-priced CAD/CAM stuff, complete with hardware
security dongles), and I just discovered that the "upgrade" no longer
allows the application to be run over Remote Desktop. This wasn't
disclosed anywhere. I called the distributor, and was told that my
options are to buy a network key and another license for the software,
which will cost several thousand dollars, or to use a service like
GoToMyPC or VNC. Frankly, I'm at a loss I don't understand: 1) why
they deny Remote Desktop but then suggest you use another program to
accomplish the same thing 2) why I should need a network key and two
licenses when only one person can use Remote Desktop at a time 3) why
I should have to pay nearly $200 a year indefinitely and rely on a
third party (GoToMyPC) to accomplish what I've been doing for free in
the past. I specifically chose not to use VNC because Remote Desktop
is significantly faster and better looking over slow network
connections also, Remote Desktop has lightweight and secure clients
for OS X, Pocket PC, and Linux, all of which I use.
After a little research, I believe what is going on is that the
application in question is somehow checking if Terminal Services is
running and active, with a user logged in. I know from a forum for the
product that it will not run properly on a Windows Server with
Terminal Services, the idea being that then more than one user could
use the application at the same time. As for why they disabled this in
XP Pro, where only one user can be logged in at a time, I think it's
either shoddy programming, or because there are some hacks that allow
XP Pro to have two or three users logged in simultaneously.
Has anyone experienced anything similar with other applications? Are
there any known workarounds for this, such as a way to fool the
application into thinking that Terminal Services/Remote Desktop isn't
running? I'm really frustrated by this whole situation.