Heyla and well met!
For whatever reason, windows crashes and sends me to the blue screen while I'm watching Netflix. I used two different browsers: Maxthon and Internet Explorer. My video card driver is up to date, as of a couple of days ago. I updated flash and silverlight,
but I still get the crash. The insane part is that I can literally spend all day playing Dungeons and Dragons Online or Star Trek Online, and my computer happily works, just fine, on very high graphics settings. I'll copy and paste both my system specs, as
well as the information I obtained using Windows DeBugger Tool. I'd really appreciate any help, as I'd like to be able to watch Netflix on my computer.
--------------------------------------
System Information
--------------------------------------
------------------
System Information
------------------
Time of this report: 2/3/2013, 19:01:56
Machine name: ORYARA
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-A55M-DS2
BIOS: Award Modular BIOS v6.00PG
Processor: AMD A8-3850 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.9GHz
Memory: 7676MB RAM
Page File: 2278MB used, 13304MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon HD 6550D
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9640)
DAC type: Internal DAC(400MHz)
Device Key: EnumPCIVEN_1002&DEV_9640&SUBSYS_D0001458&REV_00
Display Memory: 4075 MB
Dedicated Memory: 493 MB
Shared Memory: 3582 MB
Current Mode: 1152 x 864 (32 bit) (60Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.17.0010.1103 (English)
DDI Version: 11
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 10/26/2011 02:04:30, 892416 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D500-11CF-A773-0AF0BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9640
SubSys ID: 0xD0001458
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6482 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/18/2011 03:53:14, 2957544 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6482 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/18/2011 03:53:14, 2957544 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7809
| Matching Device ID: usbroot_hub
| Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC315
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: rootrdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x04B4, 0x0033
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: rootrdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 121.8 GB
Total Space: 294.1 GB
File System: NTFS
Model: WDC WD3200BEVT-60ZCT1 ATA Device
Drive: D:
Free Space: 1.9 GB
Total Space: 11.2 GB
File System: NTFS
Model: WDC WD3200BEVT-60ZCT1 ATA Device
Drive: G:
Free Space: 345.6 GB
Total Space: 476.9 GB
File System: NTFS
Model: Maxtor OneTouch USB Device
Drive: F:
Model: ATAPI DVD A DH20A4H USB Device
Driver: c:windowssystem32driverscdrom.sys, 6.00.6002.18005 (English), , 0 bytes
--------------
System Devices
--------------
Name: Realtek PCIe GBE Family Controller
Device ID: PCIVEN_10EC&DEV_8168&SUBSYS_E0001458&REV_064&1ABCC8FB&0&0020
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCIVEN_1022&DEV_780F&SUBSYS_00000000&REV_403&2ACF1E9&0&A4
Driver: n/a
Name: PCI standard ISA bridge
Device ID: PCIVEN_1022&DEV_780E&SUBSYS_439D1002&REV_113&2ACF1E9&0&A3
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCIVEN_1022&DEV_780D&SUBSYS_A0021458&REV_013&2ACF1E9&0&A2
Driver: n/a
Name: AMD PCI IDE Controller
Device ID: PCIVEN_1022&DEV_780C&SUBSYS_50021458&REV_003&2ACF1E9&0&A1
Driver: n/a
Name: AMD SMBus
Device ID: PCIVEN_1022&DEV_780B&SUBSYS_43851458&REV_143&2ACF1E9&0&A0
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7809&SUBSYS_50041458&REV_113&2ACF1E9&0&A5
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&B2
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&9A
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&92
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&B0
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&98
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&90
Driver: n/a
Name: AMD SATA Controller (IDE Mode)
Device ID: PCIVEN_1022&DEV_7800&SUBSYS_B0021458&REV_403&2ACF1E9&0&88
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1719&SUBSYS_00000000&REV_003&2ACF1E9&0&C7
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1718&SUBSYS_00000000&REV_003&2ACF1E9&0&C5
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1716&SUBSYS_00000000&REV_003&2ACF1E9&0&C6
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCIVEN_1022&DEV_1709&SUBSYS_12341022&REV_003&2ACF1E9&0&20
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1705&SUBSYS_17051022&REV_003&2ACF1E9&0&00
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1704&SUBSYS_00000000&REV_003&2ACF1E9&0&C4
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1703&SUBSYS_00000000&REV_003&2ACF1E9&0&C3
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1702&SUBSYS_00000000&REV_003&2ACF1E9&0&C2
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1701&SUBSYS_00000000&REV_003&2ACF1E9&0&C1
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1700&SUBSYS_00000000&REV_433&2ACF1E9&0&C0
Driver: n/a
Name: AMD Radeon HD 6550D
Device ID: PCIVEN_1002&DEV_9640&SUBSYS_D0001458&REV_003&2ACF1E9&0&08
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18533
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18533
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18533
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18533
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18533
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18533
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18533
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18533
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
ACM Wrapper,0x00600000,1,1,,6.06.6002.18533
Video Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
Video Port Manager,0x00600000,2,1,,6.06.6002.18533
Video Renderer,0x00400000,1,0,,6.06.6002.18533
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
DVD Navigator,0x00200000,0,3,,6.06.6002.18533
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
AVI Draw,0x00600064,9,1,,6.06.6002.18533
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
AVI Decompressor,0x00600000,1,1,,6.06.6002.18533
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18533
Wave Parser,0x00400000,1,1,,6.06.6002.18533
MIDI Parser,0x00400000,1,1,,6.06.6002.18533
Multi-file Parser,0x00400000,1,1,,6.06.6002.18533
File stream renderer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18533
File Source (Async.),0x00400000,0,1,,6.06.6002.18533
File Source (URL),0x00400000,0,1,,6.06.6002.18533
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18533
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18533
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18533
PCM,0x00200000,1,1,,6.06.6002.18533
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18533
GSM 6.10,0x00200000,1,1,,6.06.6002.18533
CCITT A-Law,0x00200000,1,1,,6.06.6002.18533
CCITT u-Law,0x00200000,1,1,,6.06.6002.18533
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18533
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18533
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18533
WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,,6.00.6001.18000
Realtek HD Audio Mic input,0x00200000,1,1,,6.00.6001.18000
Realtek HD Audio Stereo input,0x00200000,1,1,,6.00.6001.18000
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6002.18533
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18533
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18533
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6002.18533
--------------------------------------
DeBugger Information
--------------------------------------
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMinidumpMini020313-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18686.amd64fre.vistasp2_gdr.120824-0336
Machine Name:
Kernel base = 0xfffff800`01e5b000 PsLoadedModuleList = 0xfffff800`0201fdd0
Debug session time: Sun Feb 3 13:19:03.025 2013 (UTC - 8:00)
System Uptime: 0 days 4:47:05.706
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa6009807751, 0, ffffffffffffffff}
Unable to load image SystemRootsystem32DRIVERSathrxusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+a9 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa6009807751, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nwifi!Pt6RepackRecvNBL+a9
fffffa60`09807751 450fb701 movzx r8d,word ptr [r9]
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002082080
ffffffffffffffff
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x1E_c0000005
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80001e95177 to fffff80001eb2ad0
STACK_TEXT:
fffffa60`0178cc58 fffff800`01e95177 : 00000000`0000001e ffffffff`c0000005 fffffa60`09807751 00000000`00000000 : nt!KeBugCheckEx
fffffa60`0178cc60 fffff800`01eb2929 : fffffa60`0178d398 00000000`00000000 fffffa60`0178d440 fffffa80`09bad010 : nt! ?? ::FNODOBFM::`string'+0x29107
fffffa60`0178d260 fffff800`01eb150d : fffffa80`097716f8 fffffa60`08e3d924 fffffa80`096f5590 fffffa80`09780008 : nt!KiExceptionDispatch+0xa9
fffffa60`0178d440 fffffa60`09807751 : fffffa80`09729230 00000002`0000001c 00000000`00000000 fffffa60`00c13be2 : nt!KiGeneralProtectionFault+0xcd
fffffa60`0178d5d0 fffffa60`09808140 : fffffa80`00020003 fffffa80`00000030 00000000`00000000 fffffa60`00000000 : nwifi!Pt6RepackRecvNBL+0xa9
fffffa60`0178d670 fffffa60`00c29e89 : 00000000`00000000 fffffa60`007cc730 fffffa80`09640eb0 fffffa80`09781dac : nwifi!Pt6Receive+0x14c
fffffa60`0178d6d0 fffffa60`08e16202 : fffffa80`0963fd68 00000000`00000000 fffffa80`09f1d030 fffffa80`00000004 : ndis! ?? ::FNODOBFM::`string'+0xc0ff
fffffa60`0178d710 fffffa80`0963fd68 : 00000000`00000000 fffffa80`09f1d030 fffffa80`00000004 fffffa80`00000001 : athrxusb+0x11202
fffffa60`0178d718 00000000`00000000 : fffffa80`09f1d030 fffffa80`00000004 fffffa80`00000001 fffffa80`0972a030 : 0xfffffa80`0963fd68
STACK_COMMAND: kb
FOLLOWUP_IP:
nwifi!Pt6RepackRecvNBL+a9
fffffa60`09807751 450fb701 movzx r8d,word ptr [r9]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: nwifi!Pt6RepackRecvNBL+a9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nwifi
IMAGE_NAME: nwifi.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 49e02d43
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nwifi!Pt6RepackRecvNBL+a9
BUCKET_ID: X64_0x1E_c0000005_nwifi!Pt6RepackRecvNBL+a9
Followup: MachineOwner
---------
View this thread
For whatever reason, windows crashes and sends me to the blue screen while I'm watching Netflix. I used two different browsers: Maxthon and Internet Explorer. My video card driver is up to date, as of a couple of days ago. I updated flash and silverlight,
but I still get the crash. The insane part is that I can literally spend all day playing Dungeons and Dragons Online or Star Trek Online, and my computer happily works, just fine, on very high graphics settings. I'll copy and paste both my system specs, as
well as the information I obtained using Windows DeBugger Tool. I'd really appreciate any help, as I'd like to be able to watch Netflix on my computer.
--------------------------------------
System Information
--------------------------------------
------------------
System Information
------------------
Time of this report: 2/3/2013, 19:01:56
Machine name: ORYARA
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-A55M-DS2
BIOS: Award Modular BIOS v6.00PG
Processor: AMD A8-3850 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.9GHz
Memory: 7676MB RAM
Page File: 2278MB used, 13304MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon HD 6550D
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9640)
DAC type: Internal DAC(400MHz)
Device Key: EnumPCIVEN_1002&DEV_9640&SUBSYS_D0001458&REV_00
Display Memory: 4075 MB
Dedicated Memory: 493 MB
Shared Memory: 3582 MB
Current Mode: 1152 x 864 (32 bit) (60Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.17.0010.1103 (English)
DDI Version: 11
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 10/26/2011 02:04:30, 892416 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D500-11CF-A773-0AF0BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9640
SubSys ID: 0xD0001458
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6482 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/18/2011 03:53:14, 2957544 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6482 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/18/2011 03:53:14, 2957544 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7809
| Matching Device ID: usbroot_hub
| Service: usbhub
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC315
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: rootrdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x04B4, 0x0033
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: rootrdp_mou
| Upper Filters: mouclass
| Service: TermDD
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 121.8 GB
Total Space: 294.1 GB
File System: NTFS
Model: WDC WD3200BEVT-60ZCT1 ATA Device
Drive: D:
Free Space: 1.9 GB
Total Space: 11.2 GB
File System: NTFS
Model: WDC WD3200BEVT-60ZCT1 ATA Device
Drive: G:
Free Space: 345.6 GB
Total Space: 476.9 GB
File System: NTFS
Model: Maxtor OneTouch USB Device
Drive: F:
Model: ATAPI DVD A DH20A4H USB Device
Driver: c:windowssystem32driverscdrom.sys, 6.00.6002.18005 (English), , 0 bytes
--------------
System Devices
--------------
Name: Realtek PCIe GBE Family Controller
Device ID: PCIVEN_10EC&DEV_8168&SUBSYS_E0001458&REV_064&1ABCC8FB&0&0020
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCIVEN_1022&DEV_780F&SUBSYS_00000000&REV_403&2ACF1E9&0&A4
Driver: n/a
Name: PCI standard ISA bridge
Device ID: PCIVEN_1022&DEV_780E&SUBSYS_439D1002&REV_113&2ACF1E9&0&A3
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCIVEN_1022&DEV_780D&SUBSYS_A0021458&REV_013&2ACF1E9&0&A2
Driver: n/a
Name: AMD PCI IDE Controller
Device ID: PCIVEN_1022&DEV_780C&SUBSYS_50021458&REV_003&2ACF1E9&0&A1
Driver: n/a
Name: AMD SMBus
Device ID: PCIVEN_1022&DEV_780B&SUBSYS_43851458&REV_143&2ACF1E9&0&A0
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7809&SUBSYS_50041458&REV_113&2ACF1E9&0&A5
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&B2
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&9A
Driver: n/a
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCIVEN_1022&DEV_7808&SUBSYS_50041458&REV_113&2ACF1E9&0&92
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&B0
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&98
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCIVEN_1022&DEV_7807&SUBSYS_50041458&REV_113&2ACF1E9&0&90
Driver: n/a
Name: AMD SATA Controller (IDE Mode)
Device ID: PCIVEN_1022&DEV_7800&SUBSYS_B0021458&REV_403&2ACF1E9&0&88
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1719&SUBSYS_00000000&REV_003&2ACF1E9&0&C7
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1718&SUBSYS_00000000&REV_003&2ACF1E9&0&C5
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1716&SUBSYS_00000000&REV_003&2ACF1E9&0&C6
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCIVEN_1022&DEV_1709&SUBSYS_12341022&REV_003&2ACF1E9&0&20
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1705&SUBSYS_17051022&REV_003&2ACF1E9&0&00
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1704&SUBSYS_00000000&REV_003&2ACF1E9&0&C4
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1703&SUBSYS_00000000&REV_003&2ACF1E9&0&C3
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1702&SUBSYS_00000000&REV_003&2ACF1E9&0&C2
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1701&SUBSYS_00000000&REV_003&2ACF1E9&0&C1
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCIVEN_1022&DEV_1700&SUBSYS_00000000&REV_433&2ACF1E9&0&C0
Driver: n/a
Name: AMD Radeon HD 6550D
Device ID: PCIVEN_1002&DEV_9640&SUBSYS_D0001458&REV_003&2ACF1E9&0&08
Driver: n/a
------------------
DirectShow Filters
------------------
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18533
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18533
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18533
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18533
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18533
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18533
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18533
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18533
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
ACM Wrapper,0x00600000,1,1,,6.06.6002.18533
Video Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
Video Port Manager,0x00600000,2,1,,6.06.6002.18533
Video Renderer,0x00400000,1,0,,6.06.6002.18533
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
DVD Navigator,0x00200000,0,3,,6.06.6002.18533
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
AVI Draw,0x00600064,9,1,,6.06.6002.18533
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
AVI Decompressor,0x00600000,1,1,,6.06.6002.18533
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18533
Wave Parser,0x00400000,1,1,,6.06.6002.18533
MIDI Parser,0x00400000,1,1,,6.06.6002.18533
Multi-file Parser,0x00400000,1,1,,6.06.6002.18533
File stream renderer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18533
File Source (Async.),0x00400000,0,1,,6.06.6002.18533
File Source (URL),0x00400000,0,1,,6.06.6002.18533
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18533
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18533
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18533
PCM,0x00200000,1,1,,6.06.6002.18533
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18533
GSM 6.10,0x00200000,1,1,,6.06.6002.18533
CCITT A-Law,0x00200000,1,1,,6.06.6002.18533
CCITT u-Law,0x00200000,1,1,,6.06.6002.18533
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18533
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18533
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18533
WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,,6.00.6001.18000
Realtek HD Audio Mic input,0x00200000,1,1,,6.00.6001.18000
Realtek HD Audio Stereo input,0x00200000,1,1,,6.00.6001.18000
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000
Realtek HDA SPDIF Out,0x00200000,1,1,,6.00.6001.18000
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6002.18533
Default DirectSound Device,0x00800000,1,0,,6.06.6002.18533
Default WaveOut Device,0x00200000,1,0,,6.06.6002.18533
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533
Realtek Digital Output (Realtek,0x00200000,1,0,,6.06.6002.18533
--------------------------------------
DeBugger Information
--------------------------------------
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:WindowsMinidumpMini020313-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18686.amd64fre.vistasp2_gdr.120824-0336
Machine Name:
Kernel base = 0xfffff800`01e5b000 PsLoadedModuleList = 0xfffff800`0201fdd0
Debug session time: Sun Feb 3 13:19:03.025 2013 (UTC - 8:00)
System Uptime: 0 days 4:47:05.706
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa6009807751, 0, ffffffffffffffff}
Unable to load image SystemRootsystem32DRIVERSathrxusb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+a9 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa6009807751, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nwifi!Pt6RepackRecvNBL+a9
fffffa60`09807751 450fb701 movzx r8d,word ptr [r9]
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002082080
ffffffffffffffff
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x1E_c0000005
CUSTOMER_CRASH_COUNT: 3
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80001e95177 to fffff80001eb2ad0
STACK_TEXT:
fffffa60`0178cc58 fffff800`01e95177 : 00000000`0000001e ffffffff`c0000005 fffffa60`09807751 00000000`00000000 : nt!KeBugCheckEx
fffffa60`0178cc60 fffff800`01eb2929 : fffffa60`0178d398 00000000`00000000 fffffa60`0178d440 fffffa80`09bad010 : nt! ?? ::FNODOBFM::`string'+0x29107
fffffa60`0178d260 fffff800`01eb150d : fffffa80`097716f8 fffffa60`08e3d924 fffffa80`096f5590 fffffa80`09780008 : nt!KiExceptionDispatch+0xa9
fffffa60`0178d440 fffffa60`09807751 : fffffa80`09729230 00000002`0000001c 00000000`00000000 fffffa60`00c13be2 : nt!KiGeneralProtectionFault+0xcd
fffffa60`0178d5d0 fffffa60`09808140 : fffffa80`00020003 fffffa80`00000030 00000000`00000000 fffffa60`00000000 : nwifi!Pt6RepackRecvNBL+0xa9
fffffa60`0178d670 fffffa60`00c29e89 : 00000000`00000000 fffffa60`007cc730 fffffa80`09640eb0 fffffa80`09781dac : nwifi!Pt6Receive+0x14c
fffffa60`0178d6d0 fffffa60`08e16202 : fffffa80`0963fd68 00000000`00000000 fffffa80`09f1d030 fffffa80`00000004 : ndis! ?? ::FNODOBFM::`string'+0xc0ff
fffffa60`0178d710 fffffa80`0963fd68 : 00000000`00000000 fffffa80`09f1d030 fffffa80`00000004 fffffa80`00000001 : athrxusb+0x11202
fffffa60`0178d718 00000000`00000000 : fffffa80`09f1d030 fffffa80`00000004 fffffa80`00000001 fffffa80`0972a030 : 0xfffffa80`0963fd68
STACK_COMMAND: kb
FOLLOWUP_IP:
nwifi!Pt6RepackRecvNBL+a9
fffffa60`09807751 450fb701 movzx r8d,word ptr [r9]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: nwifi!Pt6RepackRecvNBL+a9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nwifi
IMAGE_NAME: nwifi.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 49e02d43
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nwifi!Pt6RepackRecvNBL+a9
BUCKET_ID: X64_0x1E_c0000005_nwifi!Pt6RepackRecvNBL+a9
Followup: MachineOwner
---------
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