Is it a commercial/OEM PC ? ( Gateway, HP, Dell ) if so you can
locate it's unique Service Tag # and use that on the vendor's web
site to get it's original factory configuration. The information should
be on the back of a desktop or on the bottom of a notebook. All
OEM PCs are required to place the Windows COA ( Certificate
of Authenticity ) on the physical case. This will have your product
key for installing XP.
If not a major OEM PC ( But an independent shop built PC) did
your neighbor provide the original disks/documentation ? Instead
of a repair or in-place upgrade you really need to restore it to it's
factory condition. ALL OEMs are required to provide a means of
restoring a PC to it's original/delivered state.
"Trevor" <trevor@nospam.woldsweather.plus.net> wrote in message
news:16f5f$468a7b3f$50e5af86$5434@news.eurofeeds.com...
> It's showing up during the installation from the CD as far as I can make
> out. I don't know what HD is installed. We have no documentation as a
> neighbour sold it to us.
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> "Rock" <Rock@nospam.net> wrote in message
> news:%23fhaDyPvHHA.5028@TK2MSFTNGP02.phx.gbl...
>> "Trevor" <trevor@nospam.woldsweather.plus.net> wrote
>>> Further to posting of 29/06/07 when I got this BSOD
>>>
>>> *** STOP: 0x000000ED (OX81765AF8,0XSC0000006,0x00000000,0x00000000)
>>>
>>> I am now trying to reinstall windows as the repair option just kept
>>> rebooting and going round in circles and now whilst installing windows I
>>> get this BSOD:
>>>
>>> STOP:
>>> C000021a
>>> Unknown Hard Error
>>>
>>> Not looking good eh?
>>
>> How exactly are you trying to reinstall XP? Are you booting from the XP
>> CD? I would expect that error to show up after XP is installed when
>> trying to boot, not during the process of installation. So are you not
>> giving us all the details?
>>
>> http://aumha.org/a/stop.htm
>> 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
>>
>> Have you tested the hard drive with a drive diagnostic utility from the
>> drive manufacturer's web site?
>>
>> --
>> Rock [MS-MVP User/Shell]
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