P
Pegner
Hi,
I've gotten two BSODs and I called Microsoft who told me to call Dell and Dell won't help me. I have a Latitude E6410 running Windows 7, SP1. Here is the content on my BSOD. I am a relative novice and would appreciate any help at all. I found the dump file in c:\Windows but I can't open it
--------------------------------------
A problem has been detected and windows has been shut down to prevent damage to your computer
DRIVER_POWER_STATE_FAILURE
If this is the first time you’ve seen this Stop error screen restart your computer. If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need
If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F* to select Advanced Startup options, and then select safe mode
Technical Information:
***S""> 0x0000009F (0x0000000000000003,0xFFFFFA800733BA10,0xFFFFF80000B9C518,0xFFFFFA800DFC2300)
Collecting data for crash dump…
Initializing disk for crash dump…
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group
Continue reading...
I've gotten two BSODs and I called Microsoft who told me to call Dell and Dell won't help me. I have a Latitude E6410 running Windows 7, SP1. Here is the content on my BSOD. I am a relative novice and would appreciate any help at all. I found the dump file in c:\Windows but I can't open it
--------------------------------------
A problem has been detected and windows has been shut down to prevent damage to your computer
DRIVER_POWER_STATE_FAILURE
If this is the first time you’ve seen this Stop error screen restart your computer. If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need
If problems continue disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F* to select Advanced Startup options, and then select safe mode
Technical Information:
***S""> 0x0000009F (0x0000000000000003,0xFFFFFA800733BA10,0xFFFFF80000B9C518,0xFFFFFA800DFC2300)
Collecting data for crash dump…
Initializing disk for crash dump…
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support group
Continue reading...