Windows 2000 Booting up old Dell Optiplex GX260 "INACCESSIBLE_BOOT_DEVICE" error

  • Thread starter Thread starter Ant
  • Start date Start date
A

Ant

Hello,

My father's old Dell Optiplex GX260 with Windows 2000 SP4 (all updates)
gave an "INACCESSIBLE_BOOT_DEVICE" error. It happened right after the
loading graph reached "C" in "Corporation". I had to use a non-Dell 2000
(I don't think it is slipstreamed with a SP) CD and go to its recovery
console (not repair install) and do a repair. After it was done, it said
it finished repairing some issues (didn't specify what type of issues).

Machine was rebooted automatically and Windows 2000 SP4 booted up fine.
I did not see any problems after that. I checked the event logs and
didn't see anything about the issues I ran into earlier. I did notice
the OS was last booted and shut down on 12/15/2007. I do recall getting
updates from Windows Updates. I doubt they were related because they
required a reboot.

My question is what happened? How often this problem occur? And is there
a way to find out what chkdsk did in its repair? Thank you in advance. :)
--
"Go to the ant, thou sluggard consider her ways and be wise: which
having no guide, overseer or ruler, provideth her meat in the summer and
gathereth her food in the harvest." --Proverbs 6:6-8 (Bible)
/\___/\
/ /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
 
Usually means that boot.ini is no longer pointing to the boot partition or
possibly a controller driver issue.

If a volume's dirty bit is set, this indicates that the file system may be
in an inconsistent state. The dirty bit can be set because the volume is
online and has outstanding changes, because changes were made to the volume
and the computer shutdown before the changes were committed to disk, or
because corruption was detected on the volume. If the dirty bit is set when
the computer restarts, chkdsk runs to verify the consistency of the volume.

When Autochk runs against a volume at boot time it records its output to a
file called Bootex.log in the root of the volume being checked. The Winlogon
service then moves the contents of each Bootex.log file to the Application
Event log. One event log message for each volume checked is recorded. So
check the application event log for details.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Ant" wrote:
> Hello,
>
> My father's old Dell Optiplex GX260 with Windows 2000 SP4 (all updates)
> gave an "INACCESSIBLE_BOOT_DEVICE" error. It happened right after the
> loading graph reached "C" in "Corporation". I had to use a non-Dell 2000
> (I don't think it is slipstreamed with a SP) CD and go to its recovery
> console (not repair install) and do a repair. After it was done, it said
> it finished repairing some issues (didn't specify what type of issues).
>
> Machine was rebooted automatically and Windows 2000 SP4 booted up fine. I
> did not see any problems after that. I checked the event logs and didn't
> see anything about the issues I ran into earlier. I did notice the OS was
> last booted and shut down on 12/15/2007. I do recall getting updates from
> Windows Updates. I doubt they were related because they required a reboot.
>
> My question is what happened? How often this problem occur? And is there a
> way to find out what chkdsk did in its repair? Thank you in advance. :)
> --
> "Go to the ant, thou sluggard consider her ways and be wise: which having
> no guide, overseer or ruler, provideth her meat in the summer and
> gathereth her food in the harvest." --Proverbs 6:6-8 (Bible)
> /\___/\
> / /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site)
> | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
> \ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
> ( ) or ANTant@zimage.com
> Ant is currently not listening to any songs on his home computer.
 
Re: Booting up old Dell Optiplex GX260 "INACCESSIBLE_BOOT_DEVICE"error

On 1/6/2008 5:09 PM PT, Dave Patrick typed:

> Usually means that boot.ini is no longer pointing to the boot partition
> or possibly a controller driver issue.
>
> If a volume's dirty bit is set, this indicates that the file system may
> be in an inconsistent state. The dirty bit can be set because the volume
> is online and has outstanding changes, because changes were made to the
> volume and the computer shutdown before the changes were committed to
> disk, or because corruption was detected on the volume. If the dirty bit
> is set when the computer restarts, chkdsk runs to verify the consistency
> of the volume.
>
> When Autochk runs against a volume at boot time it records its output to
> a file called Bootex.log in the root of the volume being checked. The
> Winlogon service then moves the contents of each Bootex.log file to the
> Application Event log. One event log message for each volume checked is
> recorded. So check the application event log for details.


Here's the exported application log from Event Viewer:
1/6/2008 4:51:42 PM Norton AntiVirus Information None 7 N/A DELLOPTIPLEX

New virus definition file loaded. Version: 100102b.
1/6/2008 4:50:58 PM Norton AntiVirus Information None 16 N/A DELLOPTIPLEX

Manual LiveUpdate successfully downloaded Virus Definitions.
1/6/2008 4:43:16 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET_2.0.50727 performance library because it
returned invalid data: 0x0
1/6/2008 4:43:14 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET performance library because it returned
invalid data: 0x0
1/6/2008 4:42:18 PM Norton AntiVirus Information None 16 N/A DELLOPTIPLEX

Download of virus definition file from LiveUpdate server failed. 00000001
1/6/2008 4:42:09 PM Norton AntiVirus Information None 14 N/A DELLOPTIPLEX

Norton AntiVirus services startup was successful.
1/6/2008 4:42:08 PM Norton AntiVirus Information None 23 N/A DELLOPTIPLEX

Norton AntiVirus Realtime Protection Loaded.
1/6/2008 4:42:03 PM Winlogon Information None 1001 N/A DELLOPTIPLEX
Checking file system on C:
The type of the file system is NTFS.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 28 unused index entries from index $SII of file 0x9.
Cleaning up 28 unused index entries from index $SDH of file 0x9.
Cleaning up 28 unused security descriptors.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

40106272 KB total disk space.
8766404 KB in 41929 files.
12408 KB in 2911 indexes.
0 KB in bad sectors.
126349 KB in use by the system.
65536 KB occupied by the log file.
31201110 KB available on disk.

512 bytes in each allocation unit.
80212544 total allocation units on disk.
62402221 allocation units available on disk.

Windows has finished checking your disk.
Please wait while your computer restarts.

1/6/2008 4:42:02 PM SceCli Information None 1704 N/A DELLOPTIPLEX
Security policy in the Group policy objects are applied successfully.
1/6/2008 4:41:49 PM WMDM PMSP Service Information None 105 N/A
DELLOPTIPLEX The service was started.
1/6/2008 4:41:43 PM NMSSvc Information None 0 N/A DELLOPTIPLEX Service
started.
1/6/2008 4:41:42 PM Iap Information None 0 N/A DELLOPTIPLEX Service started
12/15/2007 10:47:47 PM Norton AntiVirus Information None 16 N/A
DELLOPTIPLEX

Virus definitions are current.
12/15/2007 9:02:57 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET_2.0.50727 performance library because it
returned invalid data: 0x0
12/15/2007 9:02:57 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET performance library because it returned
invalid data: 0x0
12/15/2007 9:02:05 PM Norton AntiVirus Information None 14 N/A
DELLOPTIPLEX

Norton AntiVirus services startup was successful.
12/15/2007 9:02:03 PM Norton AntiVirus Information None 23 N/A
DELLOPTIPLEX

Norton AntiVirus Realtime Protection Loaded.
12/15/2007 9:01:52 PM WMDM PMSP Service Information None 105 N/A
DELLOPTIPLEX The service was started.
12/15/2007 9:01:48 PM NMSSvc Information None 0 N/A DELLOPTIPLEX Service
started.
12/15/2007 9:01:47 PM Iap Information None 0 N/A DELLOPTIPLEX Service
started
12/15/2007 3:56:19 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET_2.0.50727 performance library because it
returned invalid data: 0x0
12/15/2007 3:56:17 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET performance library because it returned
invalid data: 0x0
12/15/2007 3:54:07 PM Norton AntiVirus Information None 14 N/A
DELLOPTIPLEX

Norton AntiVirus services startup was successful.
12/15/2007 3:54:05 PM Norton AntiVirus Information None 23 N/A
DELLOPTIPLEX

Norton AntiVirus Realtime Protection Loaded.
12/15/2007 3:53:54 PM WMDM PMSP Service Information None 105 N/A
DELLOPTIPLEX The service was started.
12/15/2007 3:53:50 PM NMSSvc Information None 0 N/A DELLOPTIPLEX Service
started.
12/15/2007 3:53:46 PM Iap Information None 0 N/A DELLOPTIPLEX Service
started
12/15/2007 3:30:15 PM Norton AntiVirus Information None 7 N/A DELLOPTIPLEX

New virus definition file loaded. Version: 91212f.
12/15/2007 3:29:29 PM Norton AntiVirus Information None 16 N/A
DELLOPTIPLEX

Manual LiveUpdate successfully downloaded Virus Definitions.
12/15/2007 3:27:14 PM OfficeUpdateV3 Success Audit None 0 N/A
DELLOPTIPLEX The description for Event ID ( 0 ) in Source (
OfficeUpdateV3 ) cannot be found. The local computer may not have the
necessary registry information or message DLL files to display messages
from a remote computer. The following information is part of the event:
V3_2|520738|INSTALL|O12CONVSP1_12.0.6215.1000_ENG||2007-12-15
15:24:49|9|SUCCESS|||.
12/15/2007 3:27:13 PM MsiInstaller Information None 11728
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Compatibility Pack for the 2007
Office system -- Configuration completed successfully.
12/15/2007 3:27:13 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Compatibility Pack for the 2007
Office system - Update 'Microsoft Office Compatibility Pack Service Pack
1 (SP1)' installed successfully.
12/15/2007 3:09:36 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET_2.0.50727 performance library because it
returned invalid data: 0x0
12/15/2007 3:09:36 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET performance library because it returned
invalid data: 0x0
12/15/2007 3:08:54 PM Norton AntiVirus Information None 16 N/A
DELLOPTIPLEX

Download of virus definition file from LiveUpdate server failed. 00000001
12/15/2007 3:08:45 PM Norton AntiVirus Information None 14 N/A
DELLOPTIPLEX

Norton AntiVirus services startup was successful.
12/15/2007 3:08:44 PM Norton AntiVirus Information None 23 N/A
DELLOPTIPLEX

Norton AntiVirus Realtime Protection Loaded.
12/15/2007 3:08:39 PM SceCli Information None 1704 N/A DELLOPTIPLEX
Security policy in the Group policy objects are applied successfully.
12/15/2007 3:08:31 PM WMDM PMSP Service Information None 105 N/A
DELLOPTIPLEX The service was started.
12/15/2007 3:08:25 PM NMSSvc Information None 0 N/A DELLOPTIPLEX Service
started.
12/15/2007 3:08:23 PM Iap Information None 0 N/A DELLOPTIPLEX Service
started
12/8/2007 10:52:47 PM MsiInstaller Information None 11707
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 -- Installation completed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework PreXP' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework CLR' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework 1' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update 'Dr. Watson' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework ASP .NET' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework 2' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework WinForms' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework CA' installed successfully.
12/8/2007 10:52:47 PM MsiInstaller Information None 1022
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
Service Pack 1 - Update '.NET Framework CRT' installed successfully.
12/8/2007 10:52:45 PM LoadPerf Error None 3009 N/A DELLOPTIPLEX
Installing the performance counter strings for .NETFramework failed. The
Error code is DWORD 0 of the Record Data.
12/8/2007 10:52:45 PM LoadPerf Error None 3009 N/A DELLOPTIPLEX
Installing the performance counter strings for .NET CLR Data failed. The
Error code is DWORD 0 of the Record Data.
12/8/2007 10:52:44 PM LoadPerf Error None 3009 N/A DELLOPTIPLEX
Installing the performance counter strings for .NET CLR Networking
failed. The Error code is DWORD 0 of the Record Data.
12/8/2007 10:52:44 PM LoadPerf Error None 3009 N/A DELLOPTIPLEX
Installing the performance counter strings for .NET Data Provider for
SqlServer failed. The Error code is DWORD 0 of the Record Data.
12/8/2007 10:52:43 PM LoadPerf Error None 3009 N/A DELLOPTIPLEX
Installing the performance counter strings for .NET Data Provider for
Oracle failed. The Error code is DWORD 0 of the Record Data.
12/8/2007 10:51:42 PM MSDTC Information SVC 4097 N/A DELLOPTIPLEX MS DTC
has started.
12/8/2007 10:51:35 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET_2.0.50727 performance library because it
returned invalid data: 0x0
12/8/2007 10:51:33 PM WinMgmt Warning None 35 N/A DELLOPTIPLEX WMI ADAP
was unable to load the ASP.NET performance library because it returned
invalid data: 0x0
12/8/2007 10:51:13 PM ASP.NET 2.0.50727.0 Information Setup 1019 N/A
DELLOPTIPLEX Finish registering ASP.NET (version 2.0.50727.0). Detailed
registration logs can be found in
C:\DOCUME~1\eagle\LOCALS~1\Temp\ASPNETSetup_00000.log
12/8/2007 10:51:13 PM ASP.NET 2.0.50727.0 Warning Setup 1020 N/A
DELLOPTIPLEX Updates to the IIS metabase were aborted because IIS is
either not installed or is disabled on this machine. To configure
ASP.NET to run in IIS, please install or enable IIS and re-register
ASP.NET using aspnet_regiis.exe /i.
12/8/2007 10:51:12 PM LoadPerf Information None 1000 N/A DELLOPTIPLEX
Performance counters for the ASP.NET service were loaded successfully.
The Record Data contains the new index values assigned to this service.
12/8/2007 10:51:12 PM LoadPerf Information None 1001 N/A DELLOPTIPLEX
Performance counters for the ASP.NET service were removed successfully.
The Record Data contains the new values of the system Last Counter and
Last Help registry entries.
12/8/2007 10:51:12 PM LoadPerf Information None 1000 N/A DELLOPTIPLEX
Performance counters for the ASP.NET_2.0.50727 service were loaded
successfully. The Record Data contains the new index values assigned to
this service.
12/8/2007 10:51:10 PM LoadPerf Information None 1000 N/A DELLOPTIPLEX
Performance counters for the aspnet_state service were loaded
successfully. The Record Data contains the new index values assigned to
this service.
12/8/2007 10:51:10 PM LoadPerf Information None 1001 N/A DELLOPTIPLEX
Performance counters for the aspnet_state service were removed
successfully. The Record Data contains the new values of the system Last
Counter and Last Help registry entries.
12/8/2007 10:51:06 PM LoadPerf Information None 1001 N/A DELLOPTIPLEX
Performance counters for the ASP.NET_2.0.50727 service were removed
successfully. The Record Data contains the new values of the system Last
Counter and Last Help registry entries.
12/8/2007 10:51:05 PM ASP.NET 2.0.50727.0 Information Setup 1017 N/A
DELLOPTIPLEX Start registering ASP.NET (version 2.0.50727.0) (internal
flag: 0x00000406)
12/8/2007 10:47:53 PM Perflib Error None 1015 N/A DELLOPTIPLEX "The
timeout waiting for the performance data collection function
""PerfProc"" in the ""C:\WINNT\system32\perfproc.dll"" Library to finish
has expired. There may be a problem with this extensible counter or the
service it is collecting data from or the system may have been very
busy when this call was attempted. "
12/8/2007 10:47:24 PM Norton AntiVirus Information None 16 N/A
DELLOPTIPLEX

Virus definitions are current.
12/8/2007 10:46:32 PM Perflib Error None 1015 N/A DELLOPTIPLEX "The
timeout waiting for the performance data collection function
""PerfProc"" in the ""C:\WINNT\system32\perfproc.dll"" Library to finish
has expired. There may be a problem with this extensible counter or the
service it is collecting data from or the system may have been very
busy when this call was attempted. "
12/8/2007 10:45:01 PM MsiInstaller Information None 11707
DELLOPTIPLEX\eagle DELLOPTIPLEX Product: Microsoft .NET Framework 2.0
SP1 -- Installation completed successfully.
12/8/2007 10:35:30 PM Norton AntiVirus Information None 19 N/A
DELLOPTIPLEX

File C:\Documents and Settings\eagle\Local Settings\Temporary Internet
Files\Content.IE5\GD27W1AB\index[1].htm sent to SARC
12/8/2007 10:34:42 PM Norton AntiVirus Information None 7 N/A DELLOPTIPLEX

New virus definition file loaded. Version: 91205i.
12/8/2007 10:34:05 PM Norton AntiVirus Error None 5 N/A DELLOPTIPLEX

Virus Found!Virus name: Downloader in File: C:\Documents and
Settings\eagle\Local Settings\Temporary Internet
Files\Content.IE5\GD27W1AB\index[1].htm by: Manual scan. Action: Clean
failed : Leave Alone succeeded :


12/8/2007 10:33:06 PM Norton AntiVirus Information None 16 N/A
DELLOPTIPLEX

Manual LiveUpdate successfully downloaded Virus Definitions.
12/8/2007 9:31:00 PM Norton AntiVirus Information None 14 N/A DELLOPTIPLEX

Norton AntiVirus services startup was successful.
12/8/2007 9:30:58 PM Norton AntiVirus Information None 23 N/A DELLOPTIPLEX

Norton AntiVirus Realtime Protection Loaded.
12/8/2007 9:30:56 PM SceCli Information None 1704 N/A DELLOPTIPLEX
Security policy in the Group policy objects are applied successfully.
12/8/2007 9:30:47 PM NMSSvc Information None 0 N/A DELLOPTIPLEX Service
exiting.
12/8/2007 9:30:47 PM NMSSvc Information None 0 N/A DELLOPTIPLEX NMS
initialization during service startup failed..
12/8/2007 9:30:43 PM WMDM PMSP Service Information None 105 N/A
DELLOPTIPLEX The service was started.
12/8/2007 9:30:38 PM NMSSvc Information None 0 N/A DELLOPTIPLEX Service
started.
12/8/2007 9:30:33 PM Iap Information None 0 N/A DELLOPTIPLEX Service
started
....
--
"He was a musical ant. He was there for the song." --Rick (Rick Moranis
episode from The Muppets)
/\___/\
/ /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
 
Yes, I concur.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Ant" wrote:
> Here's the exported application log from Event Viewer:
 
Re: Booting up old Dell Optiplex GX260 "INACCESSIBLE_BOOT_DEVICE"error

Thanks. So far, the OS is working now. I guess we will never know what
really happened. :(


On 1/6/2008 6:10 PM PT, Dave Patrick typed:

> Yes, I concur.

--
"Caution is not cowardice even the ants march armed." --Ugandan Proverb
/\___/\
/ /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: philpi@earthlink.netANT
( ) or ANTant@zimage.com
Ant is currently not listening to any songs on his home computer.
 
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