bluescreen crash: 0xd1, smserial.sys

  • Thread starter Thread starter raveenna
  • Start date Start date
R

raveenna

Hi all,

I have WinXP pro SP2 on a P3 1GHz/512MB dell PC, with soundblaster audigy
and SM56 speakerphone modem as PCI cards. Whenever I use internet it
shutsdown sudeenly and reboots with no errors. I switched off the automatic
reboot option and found the following error:

STOP: DRIVER_IRQL_NOT_LESS_OR_EQUAL

0xD1 (0x92E43394, 0x10, 0x01, 0xF7D2574E)

smserial.sys - address f7d2574ebase at f7cb7000, date stamp 408d00bf

I would be thankful if anyone would help me to solve it.

Thanx N regs...
 
Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms795930.aspx

The system attempted to access pageable memory using a kernel process
IRQL that was too high. The most typical cause is a bad device driver
(one that uses improper addresses). It can also be caused by caused by
faulty or mismatched RAM, or a damaged pagefile.
Source: http://aumha.org/a/stop.htm

Your problematic driver is one for your Motorola SM56 Modem. See if the
drivers offered in this link are more up to date and resolve the
problem:
http://www.motorola.com/softmodem/driver.htm

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


raveenna wrote:
> Hi all,
>
> I have WinXP pro SP2 on a P3 1GHz/512MB dell PC, with soundblaster
> audigy and SM56 speakerphone modem as PCI cards. Whenever I use
> internet it shutsdown sudeenly and reboots with no errors. I switched
> off the automatic reboot option and found the following error:
>
> STOP: DRIVER_IRQL_NOT_LESS_OR_EQUAL
>
> 0xD1 (0x92E43394, 0x10, 0x01, 0xF7D2574E)
>
> smserial.sys - address f7d2574ebase at f7cb7000, date stamp 408d00bf
>
> I would be thankful if anyone would help me to solve it.
>
> Thanx N regs...
 
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