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pbl
Thanks to those who gave me some ideas regarding this problem and how I
might save some of the files on my drive. Unfortunately I have not had
internet access for several days so I decided to create a new thread. What I
didn't provide in the first thread was information about the error. So here
goes;
It followed downloading a file which AVG Free Edition told me contained a
virus. Before I could nutralise it the blue screen occurred. Now I am in a
blue screen reboot cycle; as soon as I reboot and Windows XP begins to load
up the blue screen occurs again.
The blue screen says:
A problem has been detected and windows has ben shut down to prevent damage
to your computer. If this is the first time you've seen this stop error
screen, restart your computer. If this screen appears again, follow these
steps: Check for viruses on your computer. Remove any newly installed hard
drives or gard drive controllers. Check your hard drive to make sure it is
properly configured and terminated. Run CHKDSK /F to check for hard drive
oorruption, and then restart your computer. Technical information: *** STOP:
0x0000007B (0xF78A6528, 0x000000E, 0x00000000, 0x00000000).
I cannot follow any of the above steps because I cannot reboot my laptop.
I do not believe it is a drive problem. I installed a new drive a couple of
months ago and it has been working very well. Also, this problem occurred
with a virus being detected which I assume has corrupted some important
system files.
Any advice would be appreciated.
might save some of the files on my drive. Unfortunately I have not had
internet access for several days so I decided to create a new thread. What I
didn't provide in the first thread was information about the error. So here
goes;
It followed downloading a file which AVG Free Edition told me contained a
virus. Before I could nutralise it the blue screen occurred. Now I am in a
blue screen reboot cycle; as soon as I reboot and Windows XP begins to load
up the blue screen occurs again.
The blue screen says:
A problem has been detected and windows has ben shut down to prevent damage
to your computer. If this is the first time you've seen this stop error
screen, restart your computer. If this screen appears again, follow these
steps: Check for viruses on your computer. Remove any newly installed hard
drives or gard drive controllers. Check your hard drive to make sure it is
properly configured and terminated. Run CHKDSK /F to check for hard drive
oorruption, and then restart your computer. Technical information: *** STOP:
0x0000007B (0xF78A6528, 0x000000E, 0x00000000, 0x00000000).
I cannot follow any of the above steps because I cannot reboot my laptop.
I do not believe it is a drive problem. I installed a new drive a couple of
months ago and it has been working very well. Also, this problem occurred
with a virus being detected which I assume has corrupted some important
system files.
Any advice would be appreciated.