Blue screen of death error- Dell XPS 15

  • Thread starter Thread starter KCLonergan
  • Start date Start date
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KCLonergan

For the last couple of months I have been having continuous problems with the blue screen of death. which has affected my whole laptop with other issues. The information on the BSOD is as follows:


OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 3081


Additional Information:


BCCODE: 7a

BCP1: FFFFF6FC50090A58

BCP2: FFFFFFFFC0000185

BCP3: 0000001ACD5C880

BCP4: FFFFF8A01214B000


O.S Version: 6_1_7601

Service Pack: 1_0

Product: 768_1


Files Describe:

C:\WINDOWS\MINIDUMP\052314-55567-01.DMP

C:\USERS\KACEY\APPDATA\LOCAL\temp\WER-177397-0.sysdata.xml


And the issues that this has caused are:


- Harddrive is corrupt in 3 places leaving those parts as unusable

-Shuts down randomly on different applications with showing the blue screen

- Extremely laggy and slow/ wait about 5 mins after login for screen to show up

- Virus protection and firewall constantly comes up saying turn on

- Windows updates keep turning off

- Dosent come back from sleep mode/ requires restart

- cannot run almost any programs as after a while stops responding.


I would love to get some help with this as I am a full time student and need to complete assessments.

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