You're welcome, glad to see that you got it fixed.
John
Diane Walker wrote:
> John
>
> You fixed my problem!!! By copying Explorer.exe to C:\WINNT, all my icons
> are displayed again. I was able to open Outlook Express without any
> problems. The icon for My Computer came back to normal. You are great!!!
> I don't know how to thank you. But, thank you very much for your
> assistance.
>
> Diane
>
> "John John" <audetweld@nbnet.nb.ca> wrote in message
> news:OJbfG%23OkIHA.3612@TK2MSFTNGP03.phx.gbl...
>
>>That is probably the cause of the Explorer problem. Explorer is
>>probably set as the wanted shell in the registry but if it can't be
>>found in the expected location then it can't be started.
>>
>>So, yes, copy the Explorer.exe file from the
>>c:\winnt\servicepackfiles\i386 folder to the C:\winnt folder and reboot
>>the computer and see if that takes care of the problem.
>>
>>I don't know what happened when you installed the Windows XP dual boot,
>>it should not have touched or changed any of the files in the Windows
>>2000 WINNT folder.
>>
>>John
>>
>>Diane Walker wrote:
>>
>>
>>>Thanks for your prompt response and information. I will look at the
>>>registry and get back to you.
>>>
>>>When I typed Explorer.exe, it said it could not find the file. I
>
> searched
>
>>>Explorer.exe on drive C and it only found it Explorer.exe under
>>>c:\winnt\servicepackfiles\i386. Is it OK to copy Explorer.exe to
>
> C:\winnt?
>
>>>Then, reboot the computer.
>>>
>>>Thanks.
>>>
>>>Diane
>>>
>>>"John John" <audetweld@nbnet.nb.ca> wrote in message
>>>news:%23$EM16IkIHA.4196@TK2MSFTNGP04.phx.gbl...
>>>
>>>
>>>>Explorer.exe should be in the installation's WINNT folder, try starting
>>>>that one, not the one in the servicepackfiles folder. Explorer should
>>>>have launched from Task Manager without needing to navigate to the
>>>>containing folder.
>>>>
>>>>Look in the registry at:
>>>>
>>>>HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
>>>>
>>>>Entry: Shell
>>>>Data Type: REG_SZ
>>>>
>>>>Does the shell value have Explorer.exe as the default shell?
>>>>
>>>>John
>>>>
>>>>Diane Walker wrote:
>>>>
>>>>
>>>>
>>>>>I rebooted the computer and still got the blank desktop with a mouse
>>>>>cursor. Then, I opened Task Manager and started Explorer.exe. The
>
> icons
>
>>>>>were displayed on the desktop. But, the icon for My Computer was
>>>>>changed. I still got the same error message when I opened Outlook
>>>>>Express.
>>>>>
>>>>>Thanks.
>>>>>
>>>>>Diane
>>>>>"John John" <audetweld@nbnet.nb.ca> wrote in message
>>>>>news:%23AxtX$DkIHA.6084@TK2MSFTNGP06.phx.gbl...
>>>>>
>>>>>
>>>>>
>>>>>>In the Task Manager top menu select File | New Task (Run...) and enter
>>>>>>explorer.exe in the box.
>>>>>>
>>>>>>John
>>>>>>
>>>>>>Diane Walker wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Thanks for your prompt response and information.
>>>>>>>
>>>>>>>How do you start Explorer.exe from the Task Manager?
>>>>>>>
>>>>>>>I installed the operating systems on their own separate partitions.
>>>>>>>When PC boots, I select the computer to boot to Windows 2000
>>>>>>>Professional. I was able to boot to Windows 2000 Professional
>
> before.
>
>>>>>>>I do not know what has changed. Please let me know if you have any
>>>>>>>suggestions or questions. Thank you.
>>>>>>>
>>>>>>>Diane
>>>>>>>
>>>>>>>"John John" <audetweld@nbnet.nb.ca> wrote in message
>>>>>>>news:%23G8RaICkIHA.5260@TK2MSFTNGP03.phx.gbl...
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Can you start Explorer.exe from the Task Manager?
>>>>>>>>
>>>>>>>>How did you do the dual boot, did you install the operating systems
>
> in
>
>>>>>>>>their own separate partitions?
>>>>>>>>
>>>>>>>>John
>>>>>>>>
>>>>>>>>Diane Walker wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>>We setup dual boot for Windows 2000 Professional and Windows XP
>>>>>>>>>Professional. For some reasons, when we boot up to Windows 2000,
>
> the
>
>>>>>>>>>screen came up blank. We do not see any icons on the desktop. The
>>>>>>>>>only thing on the desktop is the mouse cursor. Is there a way to
>
> fix
>
>>>>>>>>>this problem?
>>>>>>>>>
>>>>>>>>>Thanks.
>>>>>>>>>
>>>>>>>>>Diane
>>>>>>>
>>>>>>>
>>>>>>>
>
>