Battery - Plugged In Not Charging

[allheart55 (Cindy E)]

About a month ago, I pulled my Dell Inspiron 17R notebook out of the closet where it has been in the case resting for three years. I planned to wipe and reload it for my granddaughter whose notebook was accidently destroyed by my dog.

(She had her notebook plugged into the wall where the cord stretched over the walkway to the hall and Jax tripped over it and sent it flying.) I figured I owed her a notebook.

When I plugged my notebook in and booted it the first thing I saw was a message saying "Battery plugged in but not charging". After going through the usual steps, removing the battery etc. I found a little tip that actually worked. Uninstalling the driver for the battery itself via the Device Manager and rebooting the laptop allows it to begin charging.

For some unknown reason, last night, my granddaughter removed the battery from the laptop. When she replaced it and plugged it back in the battery refused to charge again. I had to uninstall the driver for the battery again and reboot to get it to work.

All is well that ends well......I warned her not to remove the battery again.

 

[AWS]

I had my laptop battery die. I changed it out and had the same error. I never thought about uninstalling the driver. I just let it be since it remains in the dock.

I got to try this to see if the error clears.

 

[allheart55 (Cindy E)]

I have a couple of laptops in the computer room closet that were given to me because they refused to charge. One is a DEll and the other is an HP. I'm going to have to get them out and try uninstalling the battery drivers on them. I had actually taken them for spare parts, put them in the closet and temporarily forgot about them. Out of sight, out of mind.

 

[allheart55 (Cindy E)]

It turns out that the two notebooks I had in the closet were a Toshiba and an HP.

Uninstalling the driver for the battery in the HP worked, the battery is now charging.
The Toshiba is not charging because there is a problem with the port. Win 1, Lose 1.

 

[Rich-M]

Did you ever try changing the power cord?

 

[allheart55 (Cindy E)]

That was the first thing I tried.

 

[Rich-M]

Had to ask!

 

[elliott weisman]

Jack where power supply plugs in could be fractured from motherboard. Had this happen to me twice and then I started making adapters sop that I would plug into and out of the adapter rather than have wear & tear on motherboard jack.

Elliott

 

[allheart55 (Cindy E)]

That's what it looks like, Elliott. The same thing happened with my husband's laptop.

Good idea with the adapter.

 

[Rich-M]

Great idea same thing we always suggest for usbs that go in and out a lot, use a hub and break that instead.

 

[DSTM]

That's a good idea also. I have an 8" short extension for the usb on the front of the tower.
Works great and cost me $1.00.

 

[Rich-M]

Yeah that makes sense to Dougie.