Basic Functions not working

[Bob]

I am trying to get a friends computer back up again.

Basic things are not working such as: 1) the search command 2) Help and
Support 3) links on web pages for support 4) Window updates (goes to a blank
page)

It appears that many services should be running are not.

All the suggestions I have recieved do not work because those services are
not running to begin with.

I would like to try a system restore, but I can't get to that screen either.

Any ideas? Thanks in advance.

 

[Elmo]

Bob wrote:
> I am trying to get a friends computer back up again.
>
> Basic things are not working such as: 1) the search command 2) Help and
> Support 3) links on web pages for support 4) Window updates (goes to a blank
> page)
>
> It appears that many services should be running are not.
>
> All the suggestions I have recieved do not work because those services are
> not running to begin with.
>
> I would like to try a system restore, but I can't get to that screen either.
>
> Any ideas? Thanks in advance.

System Restore fails to restore:
http://bertk.mvps.org/html/srfail.html

--
Joe =o)

 

[Bob]

That link is nice, but I can not do most of the things it says for example:

1) I can not open inidividual event viewer items to read them

2) Going to windows update just gives me a blank screen

3) Most of the services it says to make sure are running are not and i am
unable to start them.

Thanks


"Elmo" wrote:

> Bob wrote:
> > I am trying to get a friends computer back up again.
> >
> > Basic things are not working such as: 1) the search command 2) Help and
> > Support 3) links on web pages for support 4) Window updates (goes to a blank
> > page)
> >
> > It appears that many services should be running are not.
> >
> > All the suggestions I have recieved do not work because those services are
> > not running to begin with.
> >
> > I would like to try a system restore, but I can't get to that screen either.
> >
> > Any ideas? Thanks in advance.
>
> System Restore fails to restore:
> http://bertk.mvps.org/html/srfail.html
>
> --
> Joe =o)
>

 

[Gerry]

Bob

Have you carried ot anti-virus and anti-spyware scans?
http://www.elephantboycomputers.com/page2.html#Removing_Malware

What exactly is the Windows XP CD available?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Bob wrote:
> That link is nice, but I can not do most of the things it says for
> example:
>
> 1) I can not open inidividual event viewer items to read them
>
> 2) Going to windows update just gives me a blank screen
>
> 3) Most of the services it says to make sure are running are not and
> i am unable to start them.
>
> Thanks
>
>
> "Elmo" wrote:
>
>> Bob wrote:
>>> I am trying to get a friends computer back up again.
>>>
>>> Basic things are not working such as: 1) the search command 2) Help
>>> and Support 3) links on web pages for support 4) Window updates
>>> (goes to a blank page)
>>>
>>> It appears that many services should be running are not.
>>>
>>> All the suggestions I have recieved do not work because those
>>> services are not running to begin with.
>>>
>>> I would like to try a system restore, but I can't get to that
>>> screen either.
>>>
>>> Any ideas? Thanks in advance.
>>
>> System Restore fails to restore:
>> http://bertk.mvps.org/html/srfail.html
>>
>> --
>> Joe =o)