Bad advice - now have Service Pack 1

[JohnBoy25]

I was advised by a friend that if I uninstall XP Service Pack 2 then
reinstall it, that could solve the problems I am having with validation. I
told him that I cannot acces Microsoft Update, Windows Update (still, despite
all the advice I have been given)and my PC did not come with a disk but he
said that didn't matter.

Now I am stuck with Internet explorer 6, service pack 1 and am unable to
download SP2. Any help would be greatly appreciated.

 

[Ron Badour]

I think you should consult the experts who hang out at:
microsoft.public.windowsupdate

--
Regards

Ron Badour
MS MVP 1997 - 2007


"JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
news:51C0732A-8331-4F9D-8263-8B1F1984A5AA@microsoft.com...
>I was advised by a friend that if I uninstall XP Service Pack 2 then
> reinstall it, that could solve the problems I am having with validation. I
> told him that I cannot acces Microsoft Update, Windows Update (still,
> despite
> all the advice I have been given)and my PC did not come with a disk but he
> said that didn't matter.
>
> Now I am stuck with Internet explorer 6, service pack 1 and am unable to
> download SP2. Any help would be greatly appreciated.

 

[Harry Ohrn]

You can find links to download and manually install most of the updates and
patches here including IE7 http://www.softwarepatch.com/windows/index.html
Scroll down to the Windows XP section.

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


"JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
news:51C0732A-8331-4F9D-8263-8B1F1984A5AA@microsoft.com...
>I was advised by a friend that if I uninstall XP Service Pack 2 then
> reinstall it, that could solve the problems I am having with validation. I
> told him that I cannot acces Microsoft Update, Windows Update (still,
> despite
> all the advice I have been given)and my PC did not come with a disk but he
> said that didn't matter.
>
> Now I am stuck with Internet explorer 6, service pack 1 and am unable to
> download SP2. Any help would be greatly appreciated.

 

[JohnBoy25]

Thanks for the links Harry, but XP has went into deceptive mode. I did
download Service Pack 2 eventually but it said it couldn't complete the
installation. No explenation given so I have no indication of why it failed.
Memory space is not a problem either. Without SP2, there isn't a lot I can do.

Forgot to mention that I have Home Edition.

"Harry Ohrn" wrote:

> You can find links to download and manually install most of the updates and
> patches here including IE7 http://www.softwarepatch.com/windows/index.html
> Scroll down to the Windows XP section.
>
> --
>
>
> Harry Ohrn MS MVP [Shell\User]
> www.webtree.ca/windowsxp
>
>
> "JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
> news:51C0732A-8331-4F9D-8263-8B1F1984A5AA@microsoft.com...
> >I was advised by a friend that if I uninstall XP Service Pack 2 then
> > reinstall it, that could solve the problems I am having with validation. I
> > told him that I cannot acces Microsoft Update, Windows Update (still,
> > despite
> > all the advice I have been given)and my PC did not come with a disk but he
> > said that didn't matter.
> >
> > Now I am stuck with Internet explorer 6, service pack 1 and am unable to
> > download SP2. Any help would be greatly appreciated.
>
>
>

 

[Plato]

=?Utf-8?B?Sm9obkJveTI1?= wrote:
>
> I was advised by a friend that if I uninstall XP Service Pack 2 then
> reinstall it, that could solve the problems I am having with validation. I
> told him that I cannot acces Microsoft Update, Windows Update (still, despite
> all the advice I have been given)and my PC did not come with a disk but he
> said that didn't matter.
>
> Now I am stuck with Internet explorer 6, service pack 1 and am unable to
> download SP2. Any help would be greatly appreciated.

http://www.bootdisk.com/xptop20.htm#1
http://www.bootdisk.com/xptop20.htm#4

 

[JohnBoy25]

Thanks - but I've been advised about that and many other things I can do to
the registry before to no avail. I've ordered an SP2 disk from microsoft so
hopefully once that arrives I'll be back on track.

"Plato" wrote:

> =?Utf-8?B?Sm9obkJveTI1?= wrote:
> >
> > I was advised by a friend that if I uninstall XP Service Pack 2 then
> > reinstall it, that could solve the problems I am having with validation. I
> > told him that I cannot acces Microsoft Update, Windows Update (still, despite
> > all the advice I have been given)and my PC did not come with a disk but he
> > said that didn't matter.
> >
> > Now I am stuck with Internet explorer 6, service pack 1 and am unable to
> > download SP2. Any help would be greatly appreciated.
>
> http://www.bootdisk.com/xptop20.htm#1
> http://www.bootdisk.com/xptop20.htm#4
>
>
>

 

[JohnBoy25]

A friend of mine gave me his Service Pack 2 disk to try after I told him
about the problems I was having but that hasn't worked.

All I got was 'Access Is Denied' and then it uninstalled again. I'm fast
running out of ideas!!

"JohnBoy25" wrote:

> Thanks - but I've been advised about that and many other things I can do to
> the registry before to no avail. I've ordered an SP2 disk from microsoft so
> hopefully once that arrives I'll be back on track.
>
> "Plato" wrote:
>
> > =?Utf-8?B?Sm9obkJveTI1?= wrote:
> > >
> > > I was advised by a friend that if I uninstall XP Service Pack 2 then
> > > reinstall it, that could solve the problems I am having with validation. I
> > > told him that I cannot acces Microsoft Update, Windows Update (still, despite
> > > all the advice I have been given)and my PC did not come with a disk but he
> > > said that didn't matter.
> > >
> > > Now I am stuck with Internet explorer 6, service pack 1 and am unable to
> > > download SP2. Any help would be greatly appreciated.
> >
> > http://www.bootdisk.com/xptop20.htm#1
> > http://www.bootdisk.com/xptop20.htm#4
> >
> >
> >

 

[Daave]

"JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
news:ED7E85EB-D6E4-4BB6-8106-895FE8516300@microsoft.com...
>A friend of mine gave me his Service Pack 2 disk to try after I told
>him
> about the problems I was having but that hasn't worked.
>
> All I got was 'Access Is Denied' and then it uninstalled again. I'm
> fast
> running out of ideas!!

As Ron mentioned, you should be posting to
microsoft.public.windowsupdate.

Until then, did you try the solution from:

http://support.microsoft.com/kb/873148
"You receive an 'Access is denied' error message when you try to install
Windows XP Service Pack 2 or Windows Server 2003 Service Pack 1"

 

[JohnBoy25]

This post is actually in microsoft.public.windowsupdate. I had a look at that
solution provided but I didn't quite follow it I'm afraid. On step two, where
exactly do I find ' Hexadecimal' as it certainly wasn't there when I clicked
on setup. Unless I'm doing something wrong but given the instructions, my
understanding is that it's there as an option.

"Daave" wrote:

> "JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
> news:ED7E85EB-D6E4-4BB6-8106-895FE8516300@microsoft.com...
> >A friend of mine gave me his Service Pack 2 disk to try after I told
> >him
> > about the problems I was having but that hasn't worked.
> >
> > All I got was 'Access Is Denied' and then it uninstalled again. I'm
> > fast
> > running out of ideas!!
>
> As Ron mentioned, you should be posting to
> microsoft.public.windowsupdate.
>
> Until then, did you try the solution from:
>
> http://support.microsoft.com/kb/873148
> "You receive an 'Access is denied' error message when you try to install
> Windows XP Service Pack 2 or Windows Server 2003 Service Pack 1"
>
>

 

[Daave]

I'm not sure which instructions you are referring to. Can you post a
link?

And you didn't say if you tried this page:

http://support.microsoft.com/kb/873148



"JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
news:FA3FEB2C-EE09-452F-AE1F-C1359B842B95@microsoft.com...
> This post is actually in microsoft.public.windowsupdate. I had a look
> at that
> solution provided but I didn't quite follow it I'm afraid. On step
> two, where
> exactly do I find ' Hexadecimal' as it certainly wasn't there when I
> clicked
> on setup. Unless I'm doing something wrong but given the instructions,
> my
> understanding is that it's there as an option.
>
> "Daave" wrote:
>
>> "JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
>> news:ED7E85EB-D6E4-4BB6-8106-895FE8516300@microsoft.com...
>> >A friend of mine gave me his Service Pack 2 disk to try after I told
>> >him
>> > about the problems I was having but that hasn't worked.
>> >
>> > All I got was 'Access Is Denied' and then it uninstalled again.
>> > I'm
>> > fast
>> > running out of ideas!!
>>
>> As Ron mentioned, you should be posting to
>> microsoft.public.windowsupdate.
>>
>> Until then, did you try the solution from:
>>
>> http://support.microsoft.com/kb/873148
>> "You receive an 'Access is denied' error message when you try to
>> install
>> Windows XP Service Pack 2 or Windows Server 2003 Service Pack 1"
>>
>>

 

[JohnBoy25]

I have read that page and it's the section regarding enabling verbose logging
in Step 2 (don't know how to post links) that has me baffled.

I don't really understand the resolution section on that page. The first two
steps are easy enough, but it's step 3: On the Edit DWORD Value window, click
to select Hexadecimal on the Base pane that I don't understand. There is no
'Hexadecimal' option. Where would I find that?

"Daave" wrote:

> I'm not sure which instructions you are referring to. Can you post a
> link?
>
> And you didn't say if you tried this page:
>
> http://support.microsoft.com/kb/873148
>
>
>
> "JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
> news:FA3FEB2C-EE09-452F-AE1F-C1359B842B95@microsoft.com...
> > This post is actually in microsoft.public.windowsupdate. I had a look
> > at that
> > solution provided but I didn't quite follow it I'm afraid. On step
> > two, where
> > exactly do I find ' Hexadecimal' as it certainly wasn't there when I
> > clicked
> > on setup. Unless I'm doing something wrong but given the instructions,
> > my
> > understanding is that it's there as an option.
> >
> > "Daave" wrote:
> >
> >> "JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
> >> news:ED7E85EB-D6E4-4BB6-8106-895FE8516300@microsoft.com...
> >> >A friend of mine gave me his Service Pack 2 disk to try after I told
> >> >him
> >> > about the problems I was having but that hasn't worked.
> >> >
> >> > All I got was 'Access Is Denied' and then it uninstalled again.
> >> > I'm
> >> > fast
> >> > running out of ideas!!
> >>
> >> As Ron mentioned, you should be posting to
> >> microsoft.public.windowsupdate.
> >>
> >> Until then, did you try the solution from:
> >>
> >> http://support.microsoft.com/kb/873148
> >> "You receive an 'Access is denied' error message when you try to
> >> install
> >> Windows XP Service Pack 2 or Windows Server 2003 Service Pack 1"
> >>
> >>
>
>

 

[Daave]

"JohnBoy25" <JohnBoy25@discussions.microsoft.com> wrote in message
news:F1885E3C-CE0C-4343-80DF-39004130E9E5@microsoft.com...
>I have read that page and it's the section regarding enabling verbose
>logging
> in Step 2 (don't know how to post links) that has me baffled.
>
> I don't really understand the resolution section on that page. The
> first two
> steps are easy enough, but it's step 3: On the Edit DWORD Value
> window, click
> to select Hexadecimal on the Base pane that I don't understand. There
> is no
> 'Hexadecimal' option. Where would I find that?

Ah, I see. You are referring to:

http://support.microsoft.com/kb/906485/
"How to enable verbose logging on a Windows XP-based computer"

If you are able to navigate to
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup in
regedit, then you will see ten keys in the main window on the right. The
sixth key down should be called LogLevel. If you double-click it, in the
right-hand side you will see a small window ("pane") called Base.
Underneath that there are two radio buttons: Hexadecimal and Decimal.
Make sure Hexadecimal is selected (it probably already is). Then, to the
left, you will see Value data. Enter 0000FFFF in the Value data box.

But if the above is too difficult, I would suggest that you shouldn't be
altering the registry in the first place. I would find someone else to
do it. Of course, you could always back up the registry first. ERUNT is
a good way to do this:

http://www.larshederer.homepage.t-online.de/erunt/