Automatic updates stopped working after SP3 has been installed

Looneyspeaches · Jun 27, 2010

"Alexander" wrote:

> Hello,

>

> We have a corporate WSUS server that all workstations use for getting

> updates.

>

> After installing SP3 on a new Windows XP box, that box stopped getting

> updates. Its WindowsUpdate.log contains SOAP errors:

> ....

> 2008-06-03 19:07:43:222 1052 2f8 Setup * IsUpdateRequired = No

> 2008-06-03 19:07:43:300 1052 2f8 PT +++++++++++ PT: Synchronizing

> server updates +++++++++++

> 2008-06-03 19:07:43:300 1052 2f8 PT + ServiceId =

> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =

> http://sus:8530/ClientWebService/client.asmx

> 2008-06-03 19:07:43:300 1052 2f8 Agent Switching to hardware-verified

> ClientId.

> 2008-06-03 19:07:43:316 1052 2f8 PT WARNING: Cached cookie has expired

> or new PID is available

> 2008-06-03 19:07:43:628 1052 2f8 Agent Created new random SusClientId

> cf9b00aa-97a6-4a28-94e2-efdc0c094a7e. Old Id:

> 71b1e082-140e-45da-ad43-ba80b1e0cb59.

> 2008-06-03 19:07:43:628 1052 2f8 PT Initializing simple targeting

> cookie, clientId = cf9b00aa-97a6-4a28-94e2-efdc0c094a7e, target group = ,

> DNS name = comp.domain.biz

> 2008-06-03 19:07:43:628 1052 2f8 PT Server URL =

> http://sus:8530/SimpleAuthWebService/SimpleAuth.asmx

> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SyncUpdates failure, error

> = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code

> = 200

> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: SOAP Fault: 0x000190

> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: faultstring:Fault

> occurred

> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING:

> ErrorCode:InternalServerError(5)

> 2008-06-03 19:07:46:472 1052 2f8 PT WARNING: Message

null)

> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:

> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"

> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING:

> ID:31d3d97a-8284-4b2e-8e15-5996cf6d9576

> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: PTError: 0x8024400e

> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncUpdates_WithRecovery

> failed.: 0x8024400e

> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: Sync of Updates: 0x8024400e

> 2008-06-03 19:07:46:487 1052 2f8 PT WARNING: SyncServerUpdatesInternal

> failed: 0x8024400e

> 2008-06-03 19:07:46:487 1052 2f8 Agent * WARNING: Failed to

> synchronize, error = 0x8024400E

> 2008-06-03 19:07:46:503 1052 2f8 Agent * WARNING: Exit code =

> 0x8024400E

> 2008-06-03 19:07:46:503 1052 2f8 Agent *********

> 2008-06-03 19:07:46:503 1052 2f8 Agent ** END ** Agent: Finding

> updates [CallerId = AutomaticUpdates]

> 2008-06-03 19:07:46:503 1052 2f8 Agent *************

> 2008-06-03 19:07:46:503 1052 2f8 Agent WARNING: WU client failed

> Searching for update with error 0x8024400e

> 2008-06-03 19:07:46:503 1052 d10 AU >>## RESUMED ## AU: Search for

> updates [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]

> 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Search callback failed,

> result = 0x8024400E

> 2008-06-03 19:07:46:503 1052 d10 AU # WARNING: Failed to find updates

> with error code 8024400E

> 2008-06-03 19:07:46:503 1052 d10 AU #########

> 2008-06-03 19:07:46:503 1052 d10 AU ## END ## AU: Search for updates

> [CallId = {B28CD805-76E7-42F9-8F75-84ADA98269AC}]

> 2008-06-03 19:07:46:503 1052 d10 AU #############

> 2008-06-03 19:07:46:503 1052 d10 AU AU setting next detection timeout to

> 2008-06-03 20:07:46

> 2008-06-03 19:07:51:502 1052 2f8 Report REPORT EVENT:

> {5692A6B9-F894-4200-8B1F-C337D541B484} 2008-06-03 19:07:46:503+0400 1 148

> 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates

> Failure Software Synchronization Windows Update Client failed to detect

> with error 0x8024400e.

>

>

>

> WSUS server's SoftwareDistribution.log contains:

>

> 2008-06-03 15:07:46.561 UTC Error w3wp.6 ClientImplementation.SyncUpdates

> System.ArgumentException: Item has already been added. Key in dictionary:

> '19202' Key being added: '19202'

> at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean

> add)

> at System.Collections.Hashtable.Add(Object key, Object value)

> at

> Microsoft.UpdateServices.Internal.ClientImplementation.GetSyncInfo(DataAccess

> dataAccess, Hashtable stateTable, Hashtable deploymentTable, Boolean

> haveGroupsChanged, Boolean doChunking)

> at

> Microsoft.UpdateServices.Internal.ClientImplementation.SoftwareSync(DataAccess

> dataAccess, UnencryptedCookieData cookieData, Int32[]

> installedNonLeafUpdateIds, Int32[] leafUpdateIds, Boolean haveGroupsChanged,

> Boolean expressQuery)

> at

> Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie

> cookie, SyncUpdateParameters parameters)

> at

> Microsoft.UpdateServices.Internal.ClientImplementation.SyncUpdates(Cookie

> cookie, SyncUpdateParameters parameters)

> at Microsoft.UpdateServices.Internal.Client.SyncUpdates(Cookie cookie,

> SyncUpdateParameters parameters)

> at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[]

> arguments, SignatureStruct& sig, MethodAttributes methodAttributes,

> RuntimeTypeHandle typeOwner)

> at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[]

> arguments, Signature sig, MethodAttributes methodAttributes,

> RuntimeTypeHandle typeOwner)

> at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags

> invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean

> skipVisibilityChecks)

> at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags

> invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

> at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target,

> Object[] values)

> at System.Web.Services.Protocols.WebServiceHandler.Invoke()

> at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()

> at

> System.Web.Services.Protocols.SyncSessionlessHandler.ProcessRequest(HttpContext

> context)

> at

> System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

> at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&

> completedSynchronously)

> at

> System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception

> error)

> at

> System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext

> context, AsyncCallback cb, Object extraData)

> at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)

> at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)

> at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32

> iWRType)

> 2008-06-03 15:07:46.576 UTC Warning w3wp.6 SoapUtilities.CreateException

> ThrowException: actor = http://sus:8530/ClientWebService/client.asmx,

> ID=31d3d97a-8284-4b2e-8e15-5996cf6d9576, ErrorCode=InternalServerError,

> Message=, Client=?

>

> I've tried to delete SusCliendId from workstation's registry,

> SoftwareDistribution folder from workstation's Windows folder - nothing

> helps.

>

> All other workstations in AD domain are updating from that WSUS server

> perfectly.

>

> Please, help!

>

>

>

Shenan Stanley · Jun 27, 2010

Alexander wrote:

Looneyspeaches wrote:

>

Whew. Good thing "Looneyspeaches" responded or that posting (started in

June 2008) would have ended in June/August 2008 like it originally did.

Wait a minute...

http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/ab9da9bd166843c1/

Looneyspeaches,

Anything you wanted to add two years in?

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

Automatic updates stopped working after SP3 has been installed

Looneyspeaches

Shenan Stanley

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