I encountered the search-certified toolbar some time ago. I subsequently thought I had removed the item. Then when automatic updates presented at the taskbar it would hang without any dowload.
I can access the web and the MS site, however, any attempt to go to downloads/update etc results with "Internet Explorer cannot display the webpage". "It appears you are connected to the Internet, but you might want to try to reconnect to the Internet."
Most likely causes:
I have run HijackThis, however, when run the result was unremarkable.
Following some web info I installed and run the following:
HitmanPro adwcleaner and tdsskiller. Interestingly, some search-certified toolbar items were discovered by the above and removed?
Prior to the abovementioned actions I followed a number of suggestions found within MS community regarding the failure of the update function. Again, without success.
Operating System
Microsoft Windows XP Home Edition
Central Processor
Intel(R) Pentium(R) M processor 1.70GHz
Graphics
Video Adapter
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Video Memory
128.00 MB
Screen Resolution
1280 x 800
Storage
Total Memory
1.99 GB
Free Memory
1.38 GB
Total Hard disk
34.20 GB
Free Hard disk
9.33 GB
View this thread
I can access the web and the MS site, however, any attempt to go to downloads/update etc results with "Internet Explorer cannot display the webpage". "It appears you are connected to the Internet, but you might want to try to reconnect to the Internet."
Most likely causes:
- You are not connected to the Internet.
- The website is encountering problems.
- There might be a typing error in the address.
This message is common to both IE and Chrome. I am not sure whether a malware issue remains or an additional problem exists?
I have run HijackThis, however, when run the result was unremarkable.
Following some web info I installed and run the following:
HitmanPro adwcleaner and tdsskiller. Interestingly, some search-certified toolbar items were discovered by the above and removed?
Prior to the abovementioned actions I followed a number of suggestions found within MS community regarding the failure of the update function. Again, without success.
Operating System
Microsoft Windows XP Home Edition
Central Processor
Intel(R) Pentium(R) M processor 1.70GHz
Graphics
Video Adapter
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Video Memory
128.00 MB
Screen Resolution
1280 x 800
Storage
Total Memory
1.99 GB
Free Memory
1.38 GB
Total Hard disk
34.20 GB
Free Hard disk
9.33 GB
Any help would be greatly appreciated.
View this thread