0x800A01AE on Windows Small Business Server 2003 Premium

  • Thread starter Thread starter Mike in Nebraska
  • Start date Start date
M

Mike in Nebraska

Had to go into Repair with my system last week with a consultant called in.
Ever since, I can't get WU via IE7 or the menu bar to work. I get this
error over and over again. It cycles through to the choice for Express or
Custom download (doesn't matter which I choose), then it immediately tells
me it is missing files. I choose to let it fix itself. It downloads and
registers the files (100% each time), then cycles right back to Express and
Custom download choice. Found MS Article 910359 and followe it, same
result. Searched this NG and saw a hint to empty my temporary internet
files then do the 910359 article. Same result.

I must have something wrong in the registry, but don't feel confident in
doing anything there without guidance.

Any ideas?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a conservation non-profit (501 (c)(3)) organization
Wood River, NE
 
Was the Repair operation done with IE7 installed ?
If not, then see if running this tool, posted by Eddie Bowers, MS
Security Support, resolves the error code:

AU Client and WindowsUpdate Reset Tool (v76)
http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656

If IE7 was installed: http://support.microsoft.com/kb/917964
Use Recovery Console to remove IE7 if it's not listed in Add/Remove
Programs.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mike in Nebraska wrote:

> Had to go into Repair with my system last week with a consultant called in.
> Ever since, I can't get WU via IE7 or the menu bar to work. I get this
> error over and over again. It cycles through to the choice for Express or
> Custom download (doesn't matter which I choose), then it immediately tells
> me it is missing files. I choose to let it fix itself. It downloads and
> registers the files (100% each time), then cycles right back to Express and
> Custom download choice. Found MS Article 910359 and followe it, same
> result. Searched this NG and saw a hint to empty my temporary internet
> files then do the 910359 article. Same result.
>
> I must have something wrong in the registry, but don't feel confident in
> doing anything there without guidance.
>
> Any ideas?
>
 
It was re-installed during the process.I'll try option 2.

Thanks!

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Was the Repair operation done with IE7 installed ?
> If not, then see if running this tool, posted by Eddie Bowers, MS Security
> Support, resolves the error code:
>
> AU Client and WindowsUpdate Reset Tool (v76)
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
> If IE7 was installed: http://support.microsoft.com/kb/917964
> Use Recovery Console to remove IE7 if it's not listed in Add/Remove
> Programs.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>
>> Had to go into Repair with my system last week with a consultant called
>> in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>> this error over and over again. It cycles through to the choice for
>> Express or Custom download (doesn't matter which I choose), then it
>> immediately tells me it is missing files. I choose to let it fix itself.
>> It downloads and registers the files (100% each time), then cycles right
>> back to Express and Custom download choice. Found MS Article 910359 and
>> followe it, same result. Searched this NG and saw a hint to empty my
>> temporary internet files then do the 910359 article. Same result.
>>
>> I must have something wrong in the registry, but don't feel confident in
>> doing anything there without guidance.
>>
>> Any ideas?
>>
 
No good. Uninstalled IE7, used the Codeplex tool (twice), rebooted after
each and still get the same error.

Nothing in the event logs, so I'm stumped.

Ideas?

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Was the Repair operation done with IE7 installed ?
> If not, then see if running this tool, posted by Eddie Bowers, MS Security
> Support, resolves the error code:
>
> AU Client and WindowsUpdate Reset Tool (v76)
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
> If IE7 was installed: http://support.microsoft.com/kb/917964
> Use Recovery Console to remove IE7 if it's not listed in Add/Remove
> Programs.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>
>> Had to go into Repair with my system last week with a consultant called
>> in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>> this error over and over again. It cycles through to the choice for
>> Express or Custom download (doesn't matter which I choose), then it
>> immediately tells me it is missing files. I choose to let it fix itself.
>> It downloads and registers the files (100% each time), then cycles right
>> back to Express and Custom download choice. Found MS Article 910359 and
>> followe it, same result. Searched this NG and saw a hint to empty my
>> temporary internet files then do the 910359 article. Same result.
>>
>> I must have something wrong in the registry, but don't feel confident in
>> doing anything there without guidance.
>>
>> Any ideas?
>>
 
Forgot to mention that I used MS article 927177 to uninstall IE7.

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
> Was the Repair operation done with IE7 installed ?
> If not, then see if running this tool, posted by Eddie Bowers, MS Security
> Support, resolves the error code:
>
> AU Client and WindowsUpdate Reset Tool (v76)
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>
> If IE7 was installed: http://support.microsoft.com/kb/917964
> Use Recovery Console to remove IE7 if it's not listed in Add/Remove
> Programs.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>
>> Had to go into Repair with my system last week with a consultant called
>> in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>> this error over and over again. It cycles through to the choice for
>> Express or Custom download (doesn't matter which I choose), then it
>> immediately tells me it is missing files. I choose to let it fix itself.
>> It downloads and registers the files (100% each time), then cycles right
>> back to Express and Custom download choice. Found MS Article 910359 and
>> followe it, same result. Searched this NG and saw a hint to empty my
>> temporary internet files then do the 910359 article. Same result.
>>
>> I must have something wrong in the registry, but don't feel confident in
>> doing anything there without guidance.
>>
>> Any ideas?
>>
 
Install the latest Version of the Windows Update Agent [client]
following the steps laid out here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172

Suggest you install it from a Command Prompt, as laid out in the
article, instead of from the Run line.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mike in Nebraska wrote:
> Forgot to mention that I used MS article 927177 to uninstall IE7.
>
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>
>>Was the Repair operation done with IE7 installed ?
>>If not, then see if running this tool, posted by Eddie Bowers, MS Security
>>Support, resolves the error code:
>>
>>AU Client and WindowsUpdate Reset Tool (v76)
>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>
>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>Programs.
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Mike in Nebraska wrote:
>>
>>
>>>Had to go into Repair with my system last week with a consultant called
>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>this error over and over again. It cycles through to the choice for
>>>Express or Custom download (doesn't matter which I choose), then it
>>>immediately tells me it is missing files. I choose to let it fix itself.
>>>It downloads and registers the files (100% each time), then cycles right
>>>back to Express and Custom download choice. Found MS Article 910359 and
>>>followe it, same result. Searched this NG and saw a hint to empty my
>>>temporary internet files then do the 910359 article. Same result.
>>>
>>>I must have something wrong in the registry, but don't feel confident in
>>>doing anything there without guidance.
>>>
>>>Any ideas?
>>>
>
>
>
 
Will do, thanks.

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uUG9qhawIHA.4560@TK2MSFTNGP03.phx.gbl...
> Install the latest Version of the Windows Update Agent [client] following
> the steps laid out here:
> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172
>
> Suggest you install it from a Command Prompt, as laid out in the article,
> instead of from the Run line.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>> Forgot to mention that I used MS article 927177 to uninstall IE7.
>>
>> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>> news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>>
>>>Was the Repair operation done with IE7 installed ?
>>>If not, then see if running this tool, posted by Eddie Bowers, MS
>>>Security Support, resolves the error code:
>>>
>>>AU Client and WindowsUpdate Reset Tool (v76)
>>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>>
>>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>>Programs.
>>>
>>>
>>>MowGreen [MVP 2003-2008]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>
>>>Mike in Nebraska wrote:
>>>
>>>
>>>>Had to go into Repair with my system last week with a consultant called
>>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>>this error over and over again. It cycles through to the choice for
>>>>Express or Custom download (doesn't matter which I choose), then it
>>>>immediately tells me it is missing files. I choose to let it fix
>>>>itself. It downloads and registers the files (100% each time), then
>>>>cycles right back to Express and Custom download choice. Found MS
>>>>Article 910359 and followe it, same result. Searched this NG and saw a
>>>>hint to empty my temporary internet files then do the 910359 article.
>>>>Same result.
>>>>
>>>>I must have something wrong in the registry, but don't feel confident in
>>>>doing anything there without guidance.
>>>>
>>>>Any ideas?
>>>>
>>
>>
 
That did it! Thanks!

"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
news:uUG9qhawIHA.4560@TK2MSFTNGP03.phx.gbl...
> Install the latest Version of the Windows Update Agent [client] following
> the steps laid out here:
> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172
>
> Suggest you install it from a Command Prompt, as laid out in the article,
> instead of from the Run line.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mike in Nebraska wrote:
>> Forgot to mention that I used MS article 927177 to uninstall IE7.
>>
>> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>> news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>>
>>>Was the Repair operation done with IE7 installed ?
>>>If not, then see if running this tool, posted by Eddie Bowers, MS
>>>Security Support, resolves the error code:
>>>
>>>AU Client and WindowsUpdate Reset Tool (v76)
>>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>>
>>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>>Programs.
>>>
>>>
>>>MowGreen [MVP 2003-2008]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>
>>>Mike in Nebraska wrote:
>>>
>>>
>>>>Had to go into Repair with my system last week with a consultant called
>>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>>this error over and over again. It cycles through to the choice for
>>>>Express or Custom download (doesn't matter which I choose), then it
>>>>immediately tells me it is missing files. I choose to let it fix
>>>>itself. It downloads and registers the files (100% each time), then
>>>>cycles right back to Express and Custom download choice. Found MS
>>>>Article 910359 and followe it, same result. Searched this NG and saw a
>>>>hint to empty my temporary internet files then do the 910359 article.
>>>>Same result.
>>>>
>>>>I must have something wrong in the registry, but don't feel confident in
>>>>doing anything there without guidance.
>>>>
>>>>Any ideas?
>>>>
>>
>>
 
You're mowst welcome, Mike. Have a great Summer !

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mike in Nebraska wrote:

> That did it! Thanks!
>
> "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
> news:uUG9qhawIHA.4560@TK2MSFTNGP03.phx.gbl...
>
>>Install the latest Version of the Windows Update Agent [client] following
>>the steps laid out here:
>>http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172
>>
>>Suggest you install it from a Command Prompt, as laid out in the article,
>>instead of from the Run line.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Mike in Nebraska wrote:
>>
>>>Forgot to mention that I used MS article 927177 to uninstall IE7.
>>>
>>>"MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
>>>news:OEk9ihPwIHA.4876@TK2MSFTNGP02.phx.gbl...
>>>
>>>
>>>>Was the Repair operation done with IE7 installed ?
>>>>If not, then see if running this tool, posted by Eddie Bowers, MS
>>>>Security Support, resolves the error code:
>>>>
>>>>AU Client and WindowsUpdate Reset Tool (v76)
>>>>http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=13656
>>>>
>>>>If IE7 was installed: http://support.microsoft.com/kb/917964
>>>>Use Recovery Console to remove IE7 if it's not listed in Add/Remove
>>>>Programs.
>>>>
>>>>
>>>>MowGreen [MVP 2003-2008]
>>>>===============
>>>>*-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>Mike in Nebraska wrote:
>>>>
>>>>
>>>>
>>>>>Had to go into Repair with my system last week with a consultant called
>>>>>in. Ever since, I can't get WU via IE7 or the menu bar to work. I get
>>>>>this error over and over again. It cycles through to the choice for
>>>>>Express or Custom download (doesn't matter which I choose), then it
>>>>>immediately tells me it is missing files. I choose to let it fix
>>>>>itself. It downloads and registers the files (100% each time), then
>>>>>cycles right back to Express and Custom download choice. Found MS
>>>>>Article 910359 and followe it, same result. Searched this NG and saw a
>>>>>hint to empty my temporary internet files then do the 910359 article.
>>>>>Same result.
>>>>>
>>>>>I must have something wrong in the registry, but don't feel confident in
>>>>>doing anything there without guidance.
>>>>>
>>>>>Any ideas?
>>>>>
>>>
>>>
>
 
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