0x7e BSOD Reboot Loop - Daemon Tools - ntkrnlpa.exe

  • Thread starter Thread starter epheterson
  • Start date Start date
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epheterson

Hey All, I'd appreciate any and all help here. I'd like to restore this

machine to working state, then rip Vista off of it as fast as possible.

The situation is Daemon tools was installed, likely the version not yet

compatible with Vista. Every time the machine boots it attempts to

install the driver for this virtual drive and throws a 0x7e blue screen.

I have less than a minute of up-time before this BSOD. Symptom occurs in

all safe modes as well, and there is no system restore point.



I have access to HawkPE which means I can make rather sophisticated

changes to the system -- I only need the right guidance. I've attached

the minidump, though I've already ran it through WhoCrashed and it

reported:

> On Thu 5/13/2010 6:50:52 PM your computer crashed

> This was likely caused by the following module: ntkrnlpa.exe

> Bugcheck code: 0x1000007E (0xC0000005, 0x82490932, 0xAFF87A68,

> 0xAFF87764)

> Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

> Dump file: C:\Windows\Minidump\Mini051310-03.dmp




I've deleted the Daemon Tools folder and this did not solve the problem,

I've also disabled the sptd driver and this did not solve the problem.

I'd like to believe I'm a capable troubleshooter, but every inch I move

forward, Microsoft seems to smack me with a baseball bat on this one,

leaving me right back where I started. I've found the hotfix which

should fix this problem (KB929637), but am unable to install it in Vista

recovery mode -- why the hell did Microsoft release the hotfix as an EXE

which extracts a .msu file which cannot run on it's own, when they could

have released an EXE that just installs the damn hotfix. Pardon my

frustration, I've put many hours into this machine.



I know the collective knowledge of the internet can solve this problem,

suggestions?



-Eric



P.S. Run your updates, I don't believe the machine would be in this

condition if all updates had been applied.





+-------------------------------------------------------------------+

|Filename: Minidumps.zip |

|Download: http://forums.techarena.in/attachment.php?attachmentid=10941|

+-------------------------------------------------------------------+



--

epheterson

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"epheterson" wrote in message

news:epheterson.4baupa@DoNotSpam.com...

>

> Hey All, I'd appreciate any and all help here. I'd like to restore this

> machine to working state, then rip Vista off of it as fast as possible.

> The situation is Daemon tools was installed, likely the version not yet

> compatible with Vista. Every time the machine boots it attempts to

> install the driver for this virtual drive and throws a 0x7e blue screen.

> I have less than a minute of up-time before this BSOD. Symptom occurs in

> all safe modes as well, and there is no system restore point.

>

> I have access to HawkPE which means I can make rather sophisticated

> changes to the system -- I only need the right guidance. I've attached

> the minidump, though I've already ran it through WhoCrashed and it

> reported:

>> On Thu 5/13/2010 6:50:52 PM your computer crashed

>> This was likely caused by the following module: ntkrnlpa.exe

>> Bugcheck code: 0x1000007E (0xC0000005, 0x82490932, 0xAFF87A68,

>> 0xAFF87764)

>> Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

>> Dump file: C:\Windows\Minidump\Mini051310-03.dmp


>

> I've deleted the Daemon Tools folder and this did not solve the problem,

> I've also disabled the sptd driver and this did not solve the problem.

> I'd like to believe I'm a capable troubleshooter, but every inch I move

> forward, Microsoft seems to smack me with a baseball bat on this one,

> leaving me right back where I started. I've found the hotfix which

> should fix this problem (KB929637), but am unable to install it in Vista

> recovery mode -- why the hell did Microsoft release the hotfix as an EXE

> which extracts a .msu file which cannot run on it's own, when they could

> have released an EXE that just installs the damn hotfix. Pardon my

> frustration, I've put many hours into this machine.

>

> I know the collective knowledge of the internet can solve this problem,

> suggestions?

>

> -Eric

>

> +-------------------------------------------------------------------+

> |Filename: Minidumps.zip |

> |Download: http://forums.techarena.in/attachment.php?attachmentid=10941|

> +-------------------------------------------------------------------+

>






If you analyze your dump files with Blue Screen View:

http://www.nirsoft.net/utils/blue_screen_view.html

you'll see that there are two non-Microsoft files listed as

suspect in each dump:



d347bus.sys

GEARAspiWDM.sys



Googling them gives lots of hits.

If you want a more recent boot disk than Hawk this one is based on Win7:

http://www.megaupload.com/?d=5B4FWYEL
 
Thanks much, I'll try when I get home tonight.



For GearAspiWDM.SYS, I'll attempt to remove the driver via registry by:

http://www.gearsoftware.com/wiki/in...versions,_etc#Manual_Removal_.E2.80.93_32-bit



For d347bus.sys, I'll delete the file itself and it's brother as

suggested by:

http://majorgeeks.com/compatibility12371.html





I'll let you know how it goes! Thanks for the insight. Downloading the

Windows 7 rescue disk now, though I doubt it can be a full replacement

since Hawk has a plethora of tools.





--

epheterson

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