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Hello, I have just done a scan on my Windows XP Home Edition PC using Avira Free Antivirus, and it has found some malware called "TR/Rootkit.Gen2". Is it bad? Can it harm your computer? How do you get rid of it? Where is it stored? Thanks, Zuga01 View this thread

I have laptop HP Pavilion g4-2149se which preinstalled with windows 7 basic oem version .. how can wipe windows 7 basic and install windows 7 ultimate .. When i go with formatting the hard disk and install windows 7 it stop and i tried to install to install windows XP and it gave my the blue screen View the thread

I'm running Windows 8 with Windows Defender as the primary anti-virus program. I've been using it and updating it since launch without problems. Recently I got a popup saying I need to update my Defender. Whenever I click on update it loads for a bit and then says the update failed and that I need to check my network or internet connections. Error code: 0x80240022 Description mentions that Defender couldn't download definition updates. Might be caused by missing system file or an incorrect setting or a problem with the registry file. I haven't touched any of the settings on Defender since I upgraded from Windows 7 to 8. View this thread

Como faço para baixar o Dispositivo do sistema básico do meu Windows 7 Ultimate? View the thread

I apparentlly have the above mentioned virus on my computer and it is not allowing my computer to shut down and it is deleting things. My virus program says it partially removed some of it and I need to remove the rest manually! How? View this thread

I have a Canon Scanner LiDE 700F which was working fine until a couple months ago after an update from Microsoft. Now the program that is to be used with the scanner - MP Navigator Ex 2.12 does not work & I keep getting an error message advising that the program does not respond and will close down and Windows sends an error report and will advise if they find a solution. What I would like to know is there another program that I can use with this scanner instead of the MP Navigator Ex 2.12 as Microsoft has not come up with a solution? I am very annoyed with Microsoft and all the so-called updates that I receive and then interferes with other equipment or programs already installed. Windows 7 OS - Canon LiDE 700F Scanner - MP Navigator Ex 2.12 which came with the scanner. View the thread

I had to take my computer in to have the Trojan:32/alueron removed at office depot because I could not get the windows defender offline that I had downloaded to work. Office depot made quite a few changes to my computer including adding, it seems, a team viewer. I have not given them permission to share anything on my computer, and I would like to remove the team viewer. However, I can't find it in my programs, I can only find changes made to my computer using it after my repair. Also, since the repair when I browse around 15 times an hour I am hit with Trojan:JSMedfos.B severe. Can you help me with this? I don't think this was a cure. My computer never got virus' like this before the repair. View this thread

During installation of Microsoft Security Essentilas the installation halts with error code 0x080070645. The installation briefly goes to "removing installed components" then reverts to error. I have walked through all the solutions via the MSE installation helps with no luck

Hello, A few weeks ago MSE picked up Exploit: java /CVE- 2010-0094.BL Exploit: java/CVE-2010-084.AJ Trojan:Java/MESDE. Upon researching the virus found that best idea was to delete Java from my system which I have done. Last night upon completing a full scan of my computer MSE again picked up Java/CVE-2011-3544.NF. Then ran Microsoft Safety Scanner to ensure that it was gone. Did more research and it seems that this strain of virus can also be picked up just by visiting a site and not clicking on a link. Big clue that something was wrong yesterday was the blacking out of web pages when mouse scrolling. Scroll up and page view would return. Questions: -- Is it possible that this virus is not being completely removed from my system and is hiding a small packet in my memory as is suggested by some in the numerous articles about this virus. If so, outside of doing a reinstall, is there a way to detect pieces of stowaways such as this? -- And, besides keeping my temp files cleaned and deleting history when I close my browser, what else can I do? What kind of damage is this virus doing to my computer? Can it spread to my back-up drive and thumb-drives? Thank you! View this thread

My Current motherboard is an ASUS M2N68-AM PLUS, my new one is an ASUS P8Z77-V LX. My current RAM is 3.00 GB DDR2 (unsure of MHz), my new ones are 8.00 GB DDR3 (1600 MHz). My current processor is a Dual Core AMD Athlon 64, my new one is a Quad Core Intel i5-3570k. View the thread

Microsoft Windows [Version 6.2.9200] © 2012 Microsoft Corporation. All rights reserved. C:Windowssystem32&gtsfc /verifyonly Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found integrity violations. Details are included in the CBS.Log windirLogsCBSCBS.log. For example C:WindowsLogsCBSCBS.log. Note that logging is currently not supported in offline servicing scenarios. C:Windowssystem32&gt View the full article

Lors de l'installation de microsoft office 2013 pro 32 , j'ai l'erreur suivante : le programme d'installation ne trouve pas : Proofing.fr-fr/Proof.fr/Proof.cab. Spécifier une source d'installation valide, puis cliquer sur OK Je ne trouve pas le fichier Proof.cab. Comment faire? Merci pour votre réponse View this thread

I just nearly fell for a Technical Service scam by Indian operators under the guise of Ayogi, a reputable company. They call on the pretense that your computer has been sending error messages to Microsoft for 2 weeks and is therefore company policy to investigate the incidence. They first attempt to prove to you that they are genuine by getting you to access your windows internal error log file and showing you a large amount of error messages. In this case it was 18000 corruption errors in MsiInstall.exe. They will further attempt to prove themselves by supplying you with the real BSB Number of Ayogi, intimate details of the company, and reciting your CSLID number, even when your internet is disconnected. They get you to run a hardware check on your computer and if it returns as being out of warranty they will offer 4 different warranty options (1 year, 2 year, 3 year and lifetime warranty ($400). This includes 6 years of anti-virus for up to 5 computers They will then request access to your computer via a remote access program and scan your system for viruses and errors using programs such as Advanced System Care and Deep Care. They will take pains to show you what they are doing during their operation to complete the illusion of transparency. They have access to license codes for AVG anti-virus program that will extend its duration for up to 6 six years. they also have access to license keys for Windows 7, which they used to to fix a siblings computer who had let his license lapse. They will also offer licenses for Security programs which you have installed ($50 for 6 years) if they see you are currently using a !legal! free trail version of the product It is also apparent that they had many codes for most other security programs. At the end they will direct the victim to Western Union money exchange website (the real deal) and will not turn off the remote viewing program unless asked. They will get the victim to send money to a man, last name Pal to West Bengal. refuses use of Paypal due to apparent security issues. THEY ARE WILLING TO SPENT UP TO 3 HOURS PROVING THEIR VERACITY AND APPEAR TO BE VERY PROFESSIONAL, TRANSPARENT AND FRIENDLY. They will hand out good computer advice, such as backing up files to a external hard drive while they scam you. I did not send any money to them in the end. However I still have the 6 year AVG subscription and Windows License that they gave me. I need information on how to purge any malware which may have accumulated on my PC's during this experience. I am not willing to reconnect my computers to the internet until i am sure that they are safe again. Also need advice on what to do with the license keys they activated on my programs. They did not install them again and therefore I think that they are still safe, but now fully licensed though. Should I delete these programs? MsiInstall.exe is still erroring out as well, how can I fix this? I have also been locked out of my personal PC and need help on how to re-access it. View the thread

Original title: I cannot get wireless internet i have a toshiba laptop with vista home premium. i changed from virgin to sky and now i cannot use wireless internet but i can use it with a cable. i can use my phone and playbook on wireless. i am connected to the network. sky IT could not find the problem and i have tried several ideas on this forum without success. can anybody help with any new suggestions please. View this thread

hi my computer is a just over a mth old,first day i got it had problems with it,keyboard stopped working alot,place i bought it from did a system restore,got it back continued to do same thing,they sent it away to get fixed,still same problems plus all top keys like volume wifi f1 keys do not work,told manufacture told me to do factory reset.well i did that now everytime i start my computer it goes straight to automatic repair and says... automatic repair couldnt repair your pc press "advance options"to try other option to repair your pc,or "shut down"to turn off your pc. Log file:C:WINDOWSSystem32LogfilessrtsrtTrail.txt computer had windows 7 when i got it then i got windows 8..did not get dvd as i got it off the net I then press Advanced options it then says choose an option 1. Continue (Exit and continue to windows 8)....Tried this goes back to as above could not repair 2.Use a device (use a usb drive,network connection or windows recovery dvd),.... did not get recovery disks 3.Troubleshoot ...Optionts when i click on Troubleshoot are 1.Refresh your pc...tried this get msg which says there was a problem refreshing your pc.no changes were made 2. reset your pc....tried this it says to insert windows installation or recovery media to continue,i dont have any of that. 3.Advance options...these are the options i get, 1.system restore (use a restore point recorded on your pc to restore windows)...tried says no restore points have been created 2.system image recovery (recover windows using a system image file)...tried says windows cannot fine a system image on this computer,attach the backup hard disk or insert the final dvd from backup set and click retry,alternativly,close this dialog for more options, then i get screen which says SELECT A SYSTEM IMAGE BACKUP,i click next and get screen re-image your computer select the location of the backup fpr the computer you want to restore,if the system image is on an external device,attach the device to this computer.and then click refresh...under this it says, If the system image is on a dvd,insert the last dvd from the system image back up,click advanced to add a network location or install a driver for a backup device if it does not show in the list below.under this there is a box which has the headings LOCATION,MOST RECENT SYSTEM IMAGE AND COMPUTER...there is nothing else under the headings..there is an option to click advanced or refresh if i click Advanced i get 2 options 1.search for system image on the network (connect to the network to find a system image that you want to restore.2.Install a driver (locate and install a driver for a device that is attatched to the computer but is not in the list of available system images......I Did not click on either of these options went back to advanced options 3.Automatic repair (fix problems that keep windows from loading)...tried this goes back to Automatic repair could not fix my pc 4.Command Prompt(use the comand prompt for advanced troubleshooting)...tried that didnt know what to do 5.UEFI Firmware settings(change settings in your pc's UEFI firmware)...tried that screen comes up saying restart to change UEFI settings,i press restart screen comes up with all this stuff which i have no idea what it means Aptio setup utility heading are...Main,Advanced,Boot,Security,save and exit under this is BIOS information BIOS vendor.....American Megatrends Version....403 VBIOS version....2132.I14N550.007 EC vERSION....204e120001 pROCESSOR INFORMATION...iNTEL® CORE™i7-3610QM CPU @2.30GHz memory information Total memory.....8192MB i didnt bother clicking on any other headings like advanced ,boot etc as i dont understand any of it after i clicked exit i went back to the advanced options again last option is start up settings(change windows start-up settings)..tried that screen restart to change windows options such as...enable low resolution video mode,enable debugging mode,enable boot load,enable safe maode,disable driver signature enforcement,disable early-launch anti malware protection,disable automatic restart on system failure.....i press restart and yep u guessed it straight back to automatic repair could not fix pc PLEASE i cannot afford to get this fixed as the manufacture said i will have to pay for it as it is a software problem,,,sorry its so lond wanted to give as much information as possible View the full article

I have a win8 pro system that until today listed network computers in win explorer. Now all that lists is my computer. I can ping and DNA find the domain devices (e.g., \server1). They just do not list In win explorer. I've flushed DNS reloaded network driver, reloaded domain connector, checked network sharing/discovery policy and found no errors, and it still will not list domain devices. any ideas? View the full article

I left the weekend before thanksgiving on Friday the 17th, and came back Saturday the 19th, to see my computer couldn't run games like it used to. I checked my windows update and it showed this, nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA nForce 760i SLI Installation date: ‎11/‎18/‎2012 3:09 AM Installation status: Failed Error details: Code 800705B4 Update type: Important nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware software update released in October, 2012 More information: http://sysdev.microsoft.com/support/default.aspx Help and Support: http://support.microsoft.com/select/?target=hub If anyone could please help me, I tried to system restore but the further date back was the 19th. View this thread

I received an update for my nvidia drivers and now those drivers are gone. I am unable to get the 1600x900 resolution and my screensaver no longer functions. My system doesn't register any video drivers. I HAD Nvidia 6150se nforce 430 drivers. re-downloading them did not work. Is there anyway to undo the giant mistake Windows Update has made? View this thread

Hi I have been trying to empty the deleted items folder in windows for the last couple of months. I have asked the question before, but being a "computer language" novice have not understood the answer. I honestly have no idea of the internal workings of the comp or how to find things. Any helpwould be appreciated .... Thanks .. Shirley View this thread

I have no idea what happened. I just bought this laptop from Wal Mart on Monday the 18th. I get home and everything is running just fine. Until I was trying to make sure that it was all up to date. I looked for updates in the HP help center, which of course I did find about three. So I installed the updates. I didn't really notice anything wrong until my Internet Explorer started acting up. So I went ahead and told the computer to check for any Windows Updates, and then I got the message that I needed to "Repair Windows Update Database Corruption"... It says: *Potential Windows Update Database Error Detected 0x80070490 *Error 1 -Access to the Path 'C:\Windowssoftwaredistribution' is Denied I was just recently robbed, otherwise I wouldn't have even had to go and blow money that I didn't have in the first place, just to buy another computer. So I am not very happy with what I am having to go through with this "NEW" Laptop from HP... I cant barely get it started up sometimes before I get a warning about the system using almost all the memory! PLEASE help me someone. I REALLY do not have the money to take this damn thing somewhere and have it fixed. Knowing my luck it wouldn't be covered in the warranty that came with it. Even so, I really need to have it with me, and not out somewhere getting fixed! Thank You James View this thread

So I have been trying to update my Microsoft Security Essentials but it keeps saying something about my internet or networking not working, and it gave me an error code 0x80248007. And when I try window update it also gave me an error, so does anyone know how to fix this problem? View this thread

Hello Community, after upgrading from Windows ME (Millennium Edition), I just found that my Windows XP SP3 still has some unupdated components that so far Microsoft Update has never identified nor fixed (notably inside %windir%SYSTEM32 for now I only identified MSCOMCTL.OCX and MSCOMCT2.OCX). Since I'd like to at least manually fix both files ASAP, is there any reason why KB932349 (MS08-070) is unavailable from Microsoft Catalog in any language ? If no reasons really exist, could you please kindly ensure this is fixed ASAP and let me know once KB932349 is on Microsoft Catalog ? P.S. JFYI even without any detection from Microsoft Update, I already found that KB2597112 (MS12-027) already exist on Microsoft Catalog so at least for now I'll manually update MSCOMCTL.OCX . Post submission Editing: Unluckily I just found that MSCOMCTL.msp from KB2597112 (MS12-027) won't install because I don't have Office 2003. So any more suggestions to overcome this is welcome too... -) Thanks in advance for any collaboration. Best Regards Rob View this thread

I am running XP on a Compaq Presario SR1320NX. I wanted to use the "fixit" routine but got the message that I needed .Net framework 2. I downloaded it but when I try to install, it gets to the very end and gives me system error 0x08131107. What do I do to correct this? View this thread

Have a persistent Trojan: js/medfos.b....asked about it on another post. Now have discovered that my Microsoft firewall has somehow been disabled and I cannot turn it on... How do I get my machine's firewall working again? View this thread

I upgraded to Windows 8 on 11/18 and started having problems where explorer.exe is restarting every minute or so. Here is the error from the event log: Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312 Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405 Exception code: 0xc000071f Fault offset: 0x000000000011808f Faulting process id: 0x12c8 Faulting application start time: 0x01cdc8c32effec36 Faulting application path: C:Windowsexplorer.exe Faulting module path: C:WindowsSYSTEM32ntdll.dll Report Id: 9220779c-34b6-11e2-be72-e06995f1e71a Faulting package full name: Faulting package-relative application ID: I worked with Microsoft Tech Support for 4 days and ended up doing a clean install of Windows 8. I had been told by Microsoft that they would escalate me to Tier 2, but they called back and said it was an HP/Hardware issue and I would have to work with them. Chatted with HP, they said it was an OS issue. Anyone have any thoughts? Dan View the full article