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hi, whenever i run advanced system care diskdoctor in windows 8 i recieve the following error &quotIndex entry ~bd1872.tmp in index $I30 of file 88861 is incorrect.&quot windows 8 own chkdsk feature detects no errors, do you have any suggestions or perhaps a tip for what i should do? many thanks jamie hadaway View the full article

Hello! I want to buy a new data protection licence for my notebook. (I have installed Windows 7 Ultimate Retail 64-bit): Please suggest me the best protection software: > G-Data Total Protection 2013 > Norton 360 or Norton Internet Security 2013 > ESET Smart Security > Avast Internet Security > Kaspersky Internet Security 2013 > Other (please suggest) - I use card credit for online shopping ... i need protection for this! Also I need a good protection against rootkits! Thank You! (Waiting for answer ASAP) View this thread

I was re-formatting my laptop with original window recently. After re-formatting, it cause me unable to do any window relevant update. When I tried to go to windows update page, it show error with relevant url for your reference http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us and with the [Error number: 0x80244019]. Please guide. Thanks. BR, Joan Ng View this thread

I agreeded to ms iis ,but saying not found in library? View the full article

Downloaded Streets & Trips 2013 onto netbook but screen is now broken, need to transfer software to my new pc with Windows 8. Is this possible? View this thread

I found this event error after searching for answers about windows file protection pop-ups continually occuring. I do not have a cd to install that it keeps asking for. I cannot find a dllcache folder. The search within c:windowssystem32 does not find such a folder. View this thread

QUESTION 2012 1229 How can I reboot my Dell Dimension Desktop Computer running Windows XP after it has been infected with the "XP Defender" virus on 12/27/2012? The "XP Defender" virus made the computer completely and totally inoperable and would not allow the operation of any software programs including: "Microsoft Security Essentials” “Task Manager” “Internet Explorer” “Control Panel application – Add or Remove Programs”… Each time I clicked on “Control Panel application – Add or Remove Programs” an “XP Defender” dialogue-window would pop-up with… “rundll32.exe is infected with Hoax.HTML.Agent.i” or “rundll32.exe is infected with not-a-virus:AdWare.Win32.White Smoke.a” or “rundll32.exe is infected with ****-Tool.Win32.StripDance.d” or “rundll32.exe is infected with Hoax.HTML.Agent.a” or “rundll32.exe is infected with Trojan.JS.Redirector.os” or “rundll32.exe is infected with not-a-virus:AdWare.Win32.Sushi.a” or “rundll32.exe is infected with Trojan.GameThief.Win32.Nilege.ipj” or “rundll32.exe is infected with Trojan.Clicker.JS.Agent.op” or “rundll32.exe is infected with Trojan.JS.Fraud.ba” or “rundll32.exe is infected with Trojan.Downloader.JS.Agent.ftu”. Although I did not want to shut-down the computer for fear that the next start-up would allow the “XP Defender” virus to further embed itself I was subsequently forced to turn-off the computer. After shutting-down the computer the computer would not reboot at the next start-up, not even with “any” of the Boot-up “F8” Safe-Mode options. After selecting “any” of the “F8” Safe-Mode options at attempted Start-Up the display screen reverts to a "Blue-Screen" that displays the following… “Technical Information +++ Stop: 0x0000008E (0xC0000005, 0xF74A471D, 0xF78D9B78, 0x00000000) +++ atapi.sys – Address F74A471D bas at F749A000, Datestamp 4802539d.” Taking into account the above circumstances, WHAT can I do to reboot the computer and begin to resolve the removal of the “XP Defender” virus? Thank you for your assistance! Abundant blessings... Love ~ jacque View this thread

My thanks to the Community. I never did find Java Control Panel but deleted all Java programs and then used Hitman Pro and it took the Trojan Medfos out of my computer so that now I am clean again. View this thread

I have a full scan scheduled for every night, yet once a week I still get alerts that I haven't done a scan in a while and should do so. Why do I get these? View this thread

Hello, for the second time in a day I have had a my computer close down and a "serious error message displayed". I have sent a error message to microsoft but was wondering if anyone could tell me what I need to do next, I have followed the advice on screen about disk space, degramentation etc the error code that was displayed was: STOP: 0X0000008E, OXC0000005, OXBF956A02, OXB23F3C00, 0X00000000, win32k.sys address BFG56A02 base at BF800000, datestamp SOA1A16D. I restart the computer which I can use for approx 2 hours then it shut down again. Can anyone help me or point me in the right direction. Many thanks Matt View this thread

Virus changed all .exe files to 4g. When open property, the type of file is 4g and can't rename them. Can you help! View this thread

I am running a 2009 Dell XPS ONE 2010 with Vista Home Premium SP2. About two years back, I noticed that Windows Installer had quit working and I could not install Microsoft programs or uninstall most programs, could load 3rd party programs like Turbotax, but could not uninstall them. I purchased Microsoft Expression Web software and had to pay MS $100 to load it. MS uninstalled Office 2007, cleaned up Windows, installed Expression Web, and reinstalled Office 2007. When MS loaded Expression Web, they advised me to use Revo Uninstaller which can be forced to work. because the normal MS Program Uninstaller will not work I cannot install any MS programs such as the Windows 7 upgrade advisor or other MS software. When MS installed Expression Web, they said they could not fix the installer failure without a custom reinstall of Vista which I chose not to do. Strangely, MS Windows Updates work just fine. Over the last three months, I have read and tried all the MS suggestions to fix this problem without success. The installer failure message is "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed........." Now I want to install new web site creation software but it will not install. I purchased the Windows 7 Upgrade Home Premium package but it fails with the message my computer in not compatible with Windows 7. I suspect the upgrade fails because the Installer Service fails. I don't want to do a Custom install of Windows 7 due to the work required to reinstall all my software. All recommendations to restore the Installer Service will be appreciated, If this is not the right forum for this problem, please let me know. Thanks, Bruce in Elfin Forest. View this thread

I have an app dll that refuses to register in Windows8. It worked fine in Windows7. Some users report it works OK on there system but most report the same error When we run regsvr32 to register the dll, it generates an error that says it was loaded ok but the call to DLLRegisterServer failed with error code 0x80004005. Research on this error says it corrected by running with elevated rights. We run the process as an Admin. We have tried opening CMD prompt as an Admin, turned off Windows Defender, disabled Windows Firewall and also tried doing it in Safe Mode. Every attempt always returns the same error code. I have tried multiple searches but all say just to run in an elevated mode. We do but it still fails. All searches indicate the error is an indicator of a security issue. Does anyone have any ideas what may be causing this and how to correct it - Can you help me find the forum that would be appropriate for this info. The app ran fine in Win7, and survived an in-place upgrade to Win8. It seems to appear with new OS installs or when the registry is cleaned of any reference to the app and then an install is attempted. The app uses five other DLL's, all by the same developer and they load fine.? Paul View the full article

On XP sp3, Need to delete Outlook Express 6, cannot find it in Add/Delete. Even searched hidden folders. Cannot find it, Also tried in Programs, Accessories, etc. How can it be deleted so we can try a re-install.? At this time OE will not display text of inbox messages and will not allow new messages to be sent. View this thread

My computer recently contracted a virus (I forget the name, but I found a description on the Web). I removed it using the MS Emergency Response Tool which removed two files. I then ran MS Defender at full scan. Everything was clear. However, I now get a pop-up on the lower right of my window which says "Detected threats are being cleaned - No action needed." I think this may be a remnant of the virus or the Emergency Response Tool. I don't think it's actually doing anything. How do I get rid of it? I have a screen print if anyone wants to see it. Thanks. View this thread

There is a threat on my computer that Windows Security Esentials is reporting as "allowed" that I would like to remove from the "allowed" list? I can not find the list or a way to remove this item because it is said to be "allowed". View this thread

Revision Note: V1.0 (December 29, 2012): Advisory published. Summary: Microsoft is investigating public reports of a vulnerability in Internet Explorer 6, Internet Explorer 7, and Internet Explorer 8. Internet Explorer 9 and Internet Explorer 10 are not affected by the vulnerability. Microsoft is aware of targeted attacks that attempt to exploit this vulnerability through Internet Explorer 8. View this security bulletin

I keep getting this error iv tried to download and install with no luck twice. Update for Windows 8 for x64-based Systems (KB2756872) Update for Windows 8 for x64-based Systems (KB2770917) and Update for Windows 8 for x64-based Systems (KB2779768) these three updates wont install View this thread

My apps don't work. Whenever I click on an app, it comes back to the Start page. What are the potential resolutions? Also, the automatic updates fail upon installation. Thanks View this thread

I cant access facebook through my phone since nov 2012..Please explain how i can registar my mobile again...07837655806 View this thread

I have windows 7 and have MSE installed. I contracted a virus Trojan:JS/Medfos.B and the MSE does quarantine and then I can click remove all but I do not get rid of the virus. I downloaded the free Malware from Microsoft and my files are not infected but the virus continues to be detected and MSE continues to clean. How do I completely get rid of the virus? View this thread

my laptop crashes every time I try to install : Security Update for Windows 7 for x64-based Systems (KB2753842) how can I fix this issue:? View this thread

When trying to print completed documents from a web site, when I choose print documents, the next screen (has all print options) turns pale blue in the foreground. Cannot activate an check box. PDF's attached to an email print. Suggestions anyone. Windows 8 Pro, Office 2013, Adobe Reader 11 Art View the full article

I have these processes running multiple times is this normal View this thread

Windows update error 80070490 - Have tried restores back a few months but still not fixed. Tried Fix it which thopught it had solved it but did not. I don't think I have a windows DVD or disc so how to I solve this problem? Thanks View this thread