Everything posted by AWS
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I can't get updates for Windows security because of an unknown error. Also, I get frequent BSOD.
Okay, so like I said, when I try to get security updates, I get a message saying "An error occured while checking for updates for your computer. Errors found: Code 80072EFE Windows Update encountered an unknown error." Code 0x80244015 comes up when I try updating Defender. I've had this laptop (it's a Toshiba Satellite L305, by the way) handed down to me and it has a number of problems. Another quite taxing problem is that I have had frequent crash dumps. Some programs that I want to uninstall wont uninstall because the uninstall file doesn't exist. I've installed a free trial of Revo Uninstaller Pro, and that has helped, but I still don't know what's causing the crash dumps. One of my latest issues with the laptop is that my computer crash dumps everytime I try to open Chrome now. It was working fine, then I would get BSOD like I just described, so I tried uninstalling it then reinstalling it, and it worked fine again for about a day, then it happened again. I feel like it may be a virus. I have also been told that it may be a registry error, and that I can edit my registry, but I know next to nothing about computers, so I may need to be walked through this. I have AVG, and I've used that to scan the computer, and I've also scanned with defender, and both programs have only found adware. I don't really think that could do much harm. I'm not sure. Right now it seems like a big mess of problems. I think I should also add that the laptop does not have trackpad software installed, or at least that's what it seems like. The previous owners told me that the trackpad never worked. I don't know if that has anything to do with it. Any advice will help, so please leave as much as possible. Thanks View this thread
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How could I detect process which access to usb external HDD ?
When I try to remove usb external HDD, I am often prompted that device is busy. How could I detect process which access to usb external HDD ? View the full article
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Click4support
I recently attempted to contact Yahoo.com to repair an email problem and was directed to Click4Support. They sold me a repair contract including Microsoft Security Essentials license for a three-year term. They showed me a csrss.exe file in my task manager and stated it was a Trojan that was stealing my computer information and shutting down Microsoft security files. They offered technical support to remove the virus, stating my McAfee program would not remove such virus/Trojan. After three hours of remote access to my computer to "fix" my problem, my email is still messed up and I am out over $200.00. Is this service approved by Microsoft or have I been duped? They say they are authorized to work with Microsoft systems and that the free Microsoft Security Essential download is a scam, that Microsoft does not offer the program for free. Any truth to any of this or do I have to cancel my credit card account as they now have that information as well? Thank you. View this thread
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mse does not catch yieldmanager
I have had the MS security essentials for some time now. Since Yahoo has upgraded their servers to include Australia, I keep getting Yahoo's stupid yieldmanager cookie that hijacks my browser and takes it to some avg isearch engine. Why does MSSE not catch and delete this cookie? I do not want it tracking me. I have blocked it in my tools in my browser, but it comes back. I have to wonder if MS and Yahoo are in cahoots here. This is very frustrating. View this thread
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windows system32 dmdskres32.dll
windows system32 dmdskres32.dll I am having this come up evert time I open a program. Does anyone know what this is and how to fix it? View this thread
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Computer can't find my built in webcam?
I have an Acer Aspire One computer. This computer is a few years old, and up until a few months ago, the webcam worked just fine. But now, for some reason, my computer can not locate my webcam at all. I have tried to use it through Skype, oovoo, and even some public chat rooms. No matter what I do, I cannot find it. How do I make it work again? After posting this, I continued to look. Under my "Scanners and Cameras" thing in the Control Panel, there is nothing. It is like my webcam doesn't exist at all anymore. View this thread
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fix 0x00000007e (0xc0000005, 0xa8df457c, 0xba4c2fc8, 0xba4c2cc4) stop code
Windows Xp sp3 getting stop code 0x00000007e (0xc0000005, 0xa8df457c, 0xba4c2fc8, 0xba4c2cc4), boots into safe mode, View this thread
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MSE error code 0x8007007f
MSE error code 0x8007007f pops up when trying to remove a virus (Win32/Sirefef.N). MSE unable to disinfect my computer because of this error. Please help View this thread
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Unable to connect to Windows updates
I am unable to connect to Windows update. I'm using VISTA and receive the following error message: Windows update cannot currently check for updates because the service is not running. You may need to restart your computer" I've restarted numerous times to no avail. Also, I have the update function activated, so I am at a loss of what to do. View this thread
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microsoft security essentials error code: 0x80040154
i am getting error code: 0x80040154 after uninstalling windows 7 service pack 1 (reason for uninstalling sp1 was because after installing it, my wireless network adapter ceased to work). Microsoft Security Essentias is now unresponsive, cannot uninstall or re install the program. View this thread
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Windows Defender for Windows RT?
Hello. I am just getting used to the Microsoft Surface with Windows RT and require some guidance on running the Windows Defender. How do I do this? I searched high and low and cannot seem to locate a suitable method. I was taken to a link that has a version of Defender available for download but it is dated 05/23/2007 and is out of date. Further, it says "This installation package is not supported by this processor type. Contact your product vendor." Does Defender come pre-loaded on the Surface and, if so, how can I run it? I have tried searching for it through the Search Charm but cannot get it to run. Help would be appreciated. Thank you, DL View this thread
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My new hard drive is corrupt, I would like instructions to delete hard drive and install windows 7 s
Hard crash on drive. installer installed new drive and put on Vista. I have corrupt data and cannot download service pack 1 to upgrade to windows 8. Can I just clear the hard drive and buy a cd for windows 8. If so how do I erase the hard drive and etc. thanks in advance, baildaily View this thread
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Microsoft Security Advisory (2798897): Fraudulent Digital Certificates Could Allow Spoofing - Versio
Revision Note: V1.0 (January 3, 2013): Advisory published. Summary: Microsoft is aware of active attacks using one fraudulent digital certificate issued by TURKTRUST Inc., which is a CA present in the Trusted Root Certification Authorities Store. This fraudulent certificate could be used to spoof content, perform phishing attacks, or perform man-in-the-middle attacks. This issue affects all supported releases of Microsoft Windows. View this security bulletin
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Advance Notification for January 2013 - Version: 1.0
Revision Note: Advance Notification published. Summary: This is an advance notification of security bulletins that Microsoft is intending to release on January 8, 2013. View this security bulletin
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how do I block or remove previous owner's account from refurbished PC?
I am receiving emails through Outlook Express that are sent to the previous owner of my refurbished PC. I have no idea how this is happening. I do not use Outlook Express so am unfamiliar with it. I thought I deleted the account but the email keeps coming and takes up memory on my computer and is slowing it down. Why is this happening? View this thread
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Fin de La Prueba
Por que razón después de unos dÃas de haber instalado office 2013 pro plus se me desativo y dejo de funcionar... ni siquiera duro un mes de prueba.... View this thread
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Defender and Firewall turned off
I have windows 8 PC. Installed is Netprotectplus. The Action centre on computer is throwing up a red flag advising my computer is at risk. Windows defender and McFee anti virus are turned off, as are windows firewall and McFee firewall. I'm concerned the PC is at risk but lack knowledge of what to do. View this thread
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Dr. Watson helps performance or wrecks computers?
How would I know if Dr. Watson is ok or not for my computer? I didn't install it myself but my cousin cleaned it up for me a couple months ago. If it wrecks computers how do get it off and will the damage be permanent? View this thread
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Windows Firewall Won't Start After Malware Removal
Attempts to start the Windows Firewall from the Control Panel, result in error message "Due to an unidentified problem, Windows cannot display Windows Firewall settings." And, the Services tab is inspected, Windows Firewall is not listed. This problem started a few days ago as a result of some malware that infected the PC. I believe the malware is gone now. At least the Microsoft Security Scanner (msert.exe), MalwareBytes and Hitman Pro all report no issues - even after a reboot and use of Internet Explorer. Belowis the list of malware stopped/removed chronologically, by tool. Threats stopped by TrendMico Antivirus: Threat Files Affected Mal_Xin12 C:RECYLERS-1-5-21-3319695166-3526112567-1141$a7f1669b049d81421a31d2a5a58d40af@ Mal_Xin12 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40af@ Mal_Xin12 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40af@ Mal_Xin12 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40af@ TROJ_GEN.RCBCDL6 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU000000a.@ TROJ_ZEROA.SM2 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU800000cb.@ TROJ_SPRN.03L812 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU80000000.@ TROJ_SPRN.03L812 C:RECYLERS-1-5-18$a7f1669b049d81421a31d2a5a58d40afU80000000.@ JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378mordorgorlum.class JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378gendalfpoison.class JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378gendalflightening.class JAVA_EXPLOIT.JS C:Documents and SettingsApplication DataSunJavaDeploymentcache6.04647861 dee-5378gendalffrost.class JAVA_RILLY.AB C:Documents and SettingsLocal SettingsTempjar_cache2208438118051375752.tmpMilliap.class TROJ_GEN.R3BCDLM C:Documents and SettingsApplication DataSunJavaDeploymentcache6.0251d98d5d9-6495f90 TROJ_GEN.R3BCDLM C:Documents and SettingsTempNQLUTT.exe Threats stopped by Microsoft Saftey Scanner 1.0.3001.0: Trojan: Win32/Medfos.A Trojan: Win32/Medfos.B (partially) Rogue: Win32/WinWebsec Trojan: JS/Medfos.A Trojan: JS/Tracor.F Trojan Downloader: Win32/Karagamy.I Threats removed by Hitman Pro (the log can be forwarded if it's helpful): Malware: rfweit Trojan: n Trojan: n No threats were found or removed by MalwareBytes. I'm running Windows XP sp3 with all but the very latest updates. The latest update were released just after the problem started so I'm holding off installing the updates until this issue is resolved. As part of the virus removal, all versions of Java have been removed from the PC. At this point, I think I just need help getting Windows Firewall working again unless I'm unknowingly missing something. Can you help? Thanks in advance! View this thread
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How to change font size
I must have hit the wrong button. When I started up my computer text and objects were suddenly tiny. I can't change screen resolution because it's already set to maximum: 1920 by 1080 pixels. I am unable to change the DPI setting. View this thread
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Wireless Network Problem
When I start my Dell laptop which is running Windows XP, it does not connect to the wireless network (Intel PROSet). When I try to connect to my network, I get the message "Another application is controlling the wireless adapter." If I disable the wireless computer, restart the computer, and then enable the wireless connection, I can connect to the network. I've updated the driver, but that doesn't help. View this thread
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I have been running ACT! 6.XX in XP Mode of Windows 7 for about a year with no problem. A reinstall
I have been running ACT! 6.XX in XP Mode of Windows 7 for about a year with no problem. However, recently I had to reintall ACT! and Word 2003. As I had saved the "hot fix" , I used it but ACT! does not see anything but Word 2002 XP and will not connect to Word 2003 in XP mode now. How can this be corrected. I have 4K + contacts I do quotes to and need the intergration. Thanks, Tiggy View this thread
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Moving vs. Copying from Desktop
When I drag a file from my desktop to a folder it copies the file. How do I change this so that the file is moved rather than copied? View this thread
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Mesh
Why in the world would you discontinue Windows Live Mesh? The ability to synchronize any folder or file located anyplace on the PC is of great value to many of us. Skydrive seems to require us to move files to be synched to the skydrive folder......just as useless as drop box. Please reconsider, or else modify Skydrive to accommodate View the full article
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Can't book on line @ MGM Hotel
When i go to any one of the MGM Hotels website I can't book on line. It says Internet Explorer can not display the website. I went into tools made sure that the SSL and and TLS are enabled. What else can I do. I have Windows XP. View this thread