Everything posted by AWS
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Upgrade from windows 7 32bit to windows 8 64bit
Hello to everyone, I'm trying to upgrade a pc with windows 7 32-bit, and I want to switch to windwos 8 64-bit. Digging on internet I found that it's possibile trough custom installation (at least from xp to win7) but I'm trying to understand if it's possibile also for win8. Some months ago I've upgraded a PC to win8 and I obtained a license for 29,99$, but I didn't found how many computer I can activate with that key...if I can't use that serial, can I use the win8 upgrade assistant to migrate from win7 32-bit to win8 64-bi? with other 29,99$? Thank you View this thread
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Windows 8 can't wake up from Sleep on brand new Lenovo laptop, Minidump included
Hi, I have a brand new Lenovo Ideapad and have been having issues with Sleep. If I let the laptop go to sleep or hibernate it can't wake up again. Most of the time the screen just stays black and nothing happens so the only thing I can do is hold the power button to turn off and then back on. Sometimes the screen comes on but if I try to do anything I get a blue screen with the error DRIVER_POWER_STATE_FAILURE My minidump file is here <iframe src="https://skydrive.live.com/embed?cid=51E0B69C6DDAE70F&resid=51E0B69C6DDAE70F%21248&authkey=ADzEsOlzvG-jbKI" width="98" height="120" frameborder="0" scrolling="no"></iframe> I used the windows debugger on the minidump file and it said the following: Microsoft ® Windows Debugger Version 6.2.9200.20512 AMD64 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C:UsersLauraDesktop11913-27281-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 8 Kernel Version 9200 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 9200.16384.amd64fre.win8_rtm.120725-1247 Machine Name: Kernel base = 0xfffff801`06614000 PsLoadedModuleList = 0xfffff801`068dea60 Debug session time: Sat Jan 19 17:09:36.535 2013 (UTC - 5:00) System Uptime: 0 days 1:07:36.314 Loading Kernel Symbols ............................................................... ................................................................ .......................................... Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa80046f17f0, fffff880009f7b30, fffffa8004dfba60} *** WARNING: Unable to verify timestamp for iaStorA.sys *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys Probably caused by : iaStorA.sys Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time (usually 10 minutes). Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa80046f17f0, Physical Device Object of the stack Arg3: fffff880009f7b30, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack Arg4: fffffa8004dfba60, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 DRIVER_OBJECT: fffffa80046f4dd0 IMAGE_NAME: iaStorA.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ffb4239 MODULE_NAME: iaStorA FAULTING_MODULE: fffff88001408000 iaStorA CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: chrome.exe CURRENT_IRQL: 2 TAG_NOT_DEFINED_c000000f: FFFFF880009F7FB0 STACK_TEXT: fffff880`009f7af8 fffff801`067a441e : 00000000`0000009f 00000000`00000003 fffffa80`046f17f0 fffff880`009f7b30 : nt!KeBugCheckEx fffff880`009f7b00 fffff801`067a4451 : fffffa80`04df8f00 00000009`71c02b08 00000000`00000000 fffffa80`0470d730 : nt!PopIrpWatchdogBugcheck+0xe2 fffff880`009f7b60 fffff801`066bb8b4 : fffffa80`04df8f38 00000000`00001000 fffff880`009f7e68 fffff880`009c0f45 : nt!PopIrpWatchdog+0x32 fffff880`009f7bb0 fffff801`066bbed5 : fffff880`009c9f00 fffff801`066854f8 fffff880`009f7e00 00000000`00000088 : nt!KiProcessExpiredTimerList+0x214 fffff880`009f7cf0 fffff801`066bbd88 : fffff880`009c7180 fffff801`0690cf80 fffffa80`00000003 00000000`00025c70 : nt!KiExpireTimerTable+0xa9 fffff880`009f7d90 fffff801`066b5e76 : fffff880`009c7180 00000008`b23bea95 fffffa80`0434d5c0 00000000`00000025 : nt!KiTimerExpiration+0xc8 fffff880`009f7e40 fffff801`066b5745 : fc0100c0`1f0000fc fffff880`009c7180 fffff880`1db79b80 fffffa80`03c00210 : nt!KiRetireDpcList+0x1f6 fffff880`009f7fb0 fffff801`066b5549 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5 fffff880`1db79ac0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys Followup: MachineOwner --------- I already tried uninstalling the Intel Rapid Storage Technology and reinstalling the latest version but this didn't work. I also completely reset my pc with a clean install back to factory settings but the problem is there right from scratch. Any help will be greatly appreciated. Thanks. View the full article
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Message "Unable to check for updates because the service is not running. You may need to restart the
I have Windows Vista. In as effort to download Windows Live Mail, I tried to install Windows Live Essentials, however was advised I needed to install Windows Platform Update. When I clicked on Windows Update, it produced a box which asked me to check for updates. I clicked on it and the following error message appeared "Windows Update cannot currently check for updates because the service is not running. You may need to restart the computer". No amount of restarting would do it. How can I progress this, please? View this thread
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Someone is using my E-mail address.
Someone sent me an E-mail from... and usning my own E-mail address! How is this possible? Will they contact others making them think I sent it? What should I do? The Return Path was Apache@... something, I can't remember the rest. This is distressful to me. Do I need to Warn all of my contacts? View this thread
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Unable to rip music to CD when i ma connected to the internet
Original TItle: My WMP will not access CDDB for track info whilst CD ripping but I DO have an internet connection. Possible soutions please? I have WMP and XP SP3. My default browser is Firefox .I am trying to rip my CDs to WMP and, although the music is loaded fine, none of the tracks have any ID info. I have researched various forums with no joy. Most common theory is that I am not accessing the CD db because i was not connected to the internet whilst Ripping. I have a permanent Broadband connection and all other aspects of internet operate just fine,I have tried the suggested method of "find media info" but this loads an almost blank page with no indication if any search is happening and can still be blank 15 mins later. View this thread
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Do i have the correct bios for my hp pavillion g6 notebook , it says F.53..?
Serial number: CNF1250FFV.Product number: LS648EA#ABU.Windows 7 Home Premium 64-bit Service Pack 1 View this thread
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Unknown Error Code 2080002E
I can no longer use Windows Update to keep any of my computers up-to-date. Windows Update troubleshooter claims to have fixed the problem on the desktop, but it persists. According to what I hve been able to find on the Microsoft websites, this error indicates that the currently downloading update file terminated prior to completion. I have Windows 7 Ultimate on my desktop, Windows 7 Home Premium (64-bit) on my ASUS notebook, and Windows 7 Starter in my Lenovo netbook. None of them will update using Wundows update. Might this be an ISP-related issue? I can surf the web reasonably well most of the time. I am forced to use 3G or HSDPA in this locality. Is there a manual way to download and install update files? Thanks, Mike View this thread
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How do I remove malware from windows 8 that cannot be removed in the control panel, change is the o
The offending program, Driver Manager, is a nasty one. It escapes system restore. Ok, use a backup from a day before it was installed, the bugger backdates the install date in the control panel. I missed that fact until after my system was restored. Also, it throws some "severe" Trojan that defender thankfully quarantined. I deleted it and I forget the name. I'm new to win 8 and the malicious software removal tool does not list win8 as supported, just Win 7 and earlier. View this thread
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No Sound
I downloaded WinZip utilities suite and have since deleted it, I had problems after running that program. I was having a slow computer and have cleaned the files from the drive. The sound driver has been checked..all ok from windows vista. No speaker sound or headphones, but sound card says all ok. Much thanks for your help. Mike View this thread
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high definition audio drivers widows7
How do I get a high definition audio driver installed on Windows 7? It saids its the best driver available. View the thread
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The feature you are trying to use is on a network resource that is unavailable
Original title: Can't Uninstall Java 7.11 I suspect I have a bad Java7.11 (latest version) install because games that require Java do not load using Firefox browser or IE and I get a msg. from the games to update Java. My browser plug-ins say Java is installed and enabled. My Add/Remove Programs has it listed, but when I try to uninstall the java I get a msg telling me "the feature you are trying to use is on a network resource that is unavailable" Further info says its looking for Installation package jre1.7.0_9-c.msi. I have searched my system and cannot find it anywhere. So how do I get jre1.7.0_11 uninstalled? Also, Java is not shown in my Control Panel. View this thread
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Is this a virus?
Every morning in 7 o'clock my laptop turns on by itself 0_o.Is this a virus? View this thread
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Windows 8 Hangs when "creating a new folder" anywhere OTHER than the Desktop
Good Morning, Being brand new to Windows 8 (just bought the Asus x202e and love it so far)... windows 8 is intriguing. A big problem I have with it, when I enter the documents folder and try to create a "new folder" it hands, the open window "is not responding" and then crashes. The only way I can create new folders is to make them on the desktop, then drag them to their destination where I wanted them originally. This computer is for school (Graduate)... this is annoying. Any possible fix suggestions? again, quick recap... creating new folders (other than on the desktop) makes windows 8 'window' hang and 'is not responding' and then crash... :( help! thanks! View the full article
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Windows 8 + Live account + Internet + wrong password = stuck
I dont know if this question has been asked, but here goes. I have noticed this problem since the time I installed windows8. I have connected my live account to windows8 and I use it to login. So at login time, if the internet is connected (usually wired) and i accidentally enter the wrong password, it shows the spinning 'Welcome' but gets stuck there. No combination of keys work and I never get a prompt to re-enter the password. The only way to fix this is by turning off the internet (pulling the wire ). That is when it says that the password is incorrect with the 'ok' button. I was wondering if anyone else had this problem and is there is any fix to it. View the full article
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Windows Update errors 800B0100 & KB947821 for Vista Home Premium 64-bit Service Pack 2
I have a Dell Inspiron 530S with Windows Vista Home Premium 64-bit, with Service Pack 2. My antivirus software is ESET Smart Security 5.On 01/11/13, Windows Update attempted to download 2 files (shown below) and gave me error code 800B0100:Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 for x64 (KB2742601)Security Update for Microsoft .NET Framework 3.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 for x64 (KB2756919)Per the Windows Help and Support section, I downloaded the System Update Readiness Tool. It took a long time to install, but it was successful. After following all the instructions, I got the same error, but for KB947821.Finally, I had ESET scan my hard disk. It found 1 threat that was cleaned, and it showed this message:...iLividSetupV1.exe >> NSIS >> Script.nsi - Win32/Toolbar.SearchSuite potentially unwanted applicationI restarted my computer, and nothing was fixed. At this point, I need help. View this thread
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Windows Update refuses to run, service not running message
I have a Dell Studio laptop running Win7 64-bit on an I3 core that had a HDD failure. I have installed a new HDD and reinstalled to the factory setup using the system recovery disks. All is well except that the Windows Update refuses to run. I get the service not running message. I have tried everything I can find on this forum with no luck. Any more ideas out there? I am starting to suspect a BIOS virus. View this thread
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Net Framework 4.0 Security breach Founf KB 7242595 error 643. Help I'm finally on track
Hello I have had a problem with my comptuer ASUS almost since I bought it a year ago. Ive cleaned my OS and system with total reinstalls 3 times it keeps coming back but great news I have now narrowed it down to a net framework sercurity breach error 643 KB 2742592 finally put me in the right direction. I have been totally taken over by a rouge website. I visited I have had my farmework worked over....I just started gettin a handle on this. after I have found the nuemerous programs acellerators web browser microsoft updates and .........etc I have been trying to get help for my issue but havent had any luck with support so I've been reasearching for about a year all the while I have been comprimised by these criminals . I have even called support websites on the phone and received remote help from the criminals holly molly. Calling them crimnals is the nicest thing I can say about this experence. Help me I have a shot at winning. What do you need to know. I get no updates checkdisc and sfc scannow dosent help I have logs and logs of data help . I Dont have a firewall but it seems as though I've got defender on now. I have a Norton program that was put on by a remote helper from one of thiose redirected websites. I hope you can understand and I didnt make to many typo Thanks Shirley Window 7 64 bit View this thread
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MAC user needing MS operating system
I have a MacBook Pro. My graduate level course work requires use of Black Board Vista 8.0. My MAC OS is "too new" to use and is "unsupported" and getting a Snow Leopard OS, which is supported, is impossible. Apple suggested I purchase Microsoft Windows 7 (32-bit) as this is the fully tested and supported OS for Blackboard Vista at my University. I am bewildered and am considering buying a new PC with a windows 7 32-bit OS. Easier said than done...seems like all the eligible PC's for sale have 64 bit. Any ideas? View the thread
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Regarding Bing and Adobe Flash Player
Recently I started to get a message about Adobe Flash Player Settings when ever I use Bing to play a online game or watch a video. Message is about the local storage asking my permission to store some information on my computer. I never use to get this message before, could anyone tell me please why is this happening? My pc is fully updated. I don't get this message if I use Google's Chrome. View the thread
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No cursor!
While updating my Win 8 I received a notification that more was available. As it turned out the upgrade cost 9.99 and turned out to be just the Media Center. I could not find any other changes in my Win 9 Start menu, and other functions all performed the same as before. Unfortunately upon clicking the app the first time, it opened and highlighted on a little window showing my videos, but I did not get a cursor to use for selecting. By wiggling around the mouse and watching very closely, I can see some items on the screen slightly lighten up, and then can double click on that space and it expands the video list, but the only place that does anything else is when I can get the mouse over the X in the top right corner. How do I get a cursor? How do I back up? Or maybe the best question is how do I navigate around? I was finally able to get one of my videos to open but could not back out. I had to shut down the computer and restart in order to get back to the location where I saw the videos list the first time. This is rather awkward situation, and I suppose this program is designed to work with a touch screen, but I do not have one, and if that is the only solution, then I really don't need this upgrade at all. Any ideas how I can get a cursor so I can make selections easy? After reading a few of the FAQ's it looks like I should have seen a "setup" page, but I did not. Can that page be recalled now, or do I have to re-download the program again? Thanks for any help and or advice you can provide. Joel View this thread
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Error message: "Failed to retrieve media information from media server"
I am still getting this error message: "Failed to retrieve media information from media server", even after stopping and starting WMP12 & UpnP Services. I am using Windows 7 and a Panasonic Blu-Ray 320. It worked before with the same set up so I am really at a loss why I am getting this message now. The music is located on a shared network drive and WMP12 has no problem playing it. Any ideas would be great. View the thread
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TiWorker 50% of CPU and Updating doesn't work in any way
I just purchased a copy of Win 8 Pro and I see that there is a process eating up 50% of my CPU. It's called 'Windows module installer worker'/TiWorker.exe. I've tried to run some updates in the hope that it will fix it (although why aren't the updates included in the Win 8 version I just downloaded today, I don't know). I cannot update anything. I am very frustrated as I've wasted 6+ hours of my weekend on this and while I was enthusiastic on switching to Win 8, it turns out it's such a complete waste of time. Incredible and if it wouldn't be midnight, I would be half way through installing Win 7 right now. View this thread
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What is "FFsetup3.0.1" and how important is it for me?
Hello I am just curious about this file/folder I just saw in my drive. I want to find out is this an important because i cant remember if I had down loaded this. Its has recently been installed. Could anyone tell me please I want to clear my laptop from junk. Thank you View the thread
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I'm trying to install Windows Update KB2742597. Error message is 0x643
Security Update for Microsoft .NET Framework 1.1SP1 on Windows XP, Windows Vista, and Windows server 2008 x 86 (KB2742597) will not install. The error message is 0x643. View this thread
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I'm trying to install Windows Update KB2742597. Error message is 0x643
Security Update for Microsoft.NET Framework 1.1SP1 on Windows XP, Windows Vista, and Windows server 2008 x 86 (KN2742597) View this thread