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I think that says it all. If you need more info from me please ask. View the thread

keyboard touch pad and all usb ports disabled after windows update. tried to boot to boot cd but without keyboard, mouse or usb. Can't access bios, or system restore. Please help. I am leaving town today and desperately need data on my computer. Thanks, George View this thread

Can't upgrade to windows 8 because the site is down. View the full article

Hi, I have a problem updating Windows 7 and Office 2010. I'm running the 32 bit version of Windows 7. I only have IE installed as a browser with silverlight enabled and only MS firewall/ default security software installed. I have not installed any 3rd party softwear, firewalls or anti virus. I have tried a number of the solutions previously posted on the site, None of which have worked. Here's what I've done so far: This was a clean install of both Windows 7 and Office 2010. I installed windows 7 first. All updates for Windows 7 installed until I received a message that no more updates were available. I then installed Office 2010, selecting the option to update other Microsoft products on the updater. SP 1 for office was installed and then I received the error message above. I have tried a fresh install again. After installing updates and then selecting update other microsoft products the updater says Most recent check for updates: never Updates were installed: never You receive updates: For Windows and other products from Microsoft Update Again with the error message in the heading. There seems to be a number of posts about this with different suggestions. Here's what I've tried 1. Windows update troubleshooter says that it repaired problems (update databases error Ox8007005 windows update components repaired) here's a copy of the output report... Proxy :Last Installed Update :Update for Windows 7 (KB2545698),01/21/2013 15:59:52Last Displayed Error :2013-01-21 17:30:38:237 892 778 AU # WARNING: Search callback failed, result = 0x8024402FLanguage settings :en-USbits : Runningwuauserv : RunningWORKGROUP :WORKGROUPWindows Update Agent Version :7.6.7600.256Microsoft Windows 7 Professional SP: 1CPU Type : x64 OS Architecture :32-bitRES_GenWUError : Bits is stoppedRES_GenWUError : wuauserv is stoppedRES_GenWUError : CryptSvc is stoppedRES_GENWUError : : CryptSvc RunningRES_GENWUError : : bits RunningRES_GENWUError : : wuauserv Running I haven't posted the windows update notepad output due to its length. 2. Windows update Fix it. I've run this in both default and aggressive modes, and the tool says I have no problems requiring fixing. 3. I ran services.msc and updated the Windows Update file and Background Intelligent Transfer Service to "automatic" and selected start and apply 4. I downloaded a fresh copy of Java direct from the Java website 5. I ran the fixit tool again. Nothing so far has worked. Instinct tells me that the issue lies with Offioce 2010 rather than Windows 7, but I only have the intial install, plus the change in update status when Office is included as an option to base this on. I'd appreciate your guidance and help- please keep information and instructions simple as I'm not a computer techie. many thanks View this thread

I was recently given an acer laptop and the old owner's name is still on it, how do I change it without losing anything please? View the thread

i have tried all the different ways the advice tells me but still &quotcould not search for new updates&quot View this thread

&quotdo not power off or uplug your machine installing update7 of 8&quot continues for hours View this thread

In the upgrade to Win8Pro (clean installed) I moved around my hardware and ended up with a motherboard without a parallell port in the machine that shall have the printer. To resolve the issue I bought a VScom 011H UPCI board and after installing the Win7 drivers (no Win8 drivers exists) Windows found and installed the printer driver without any issues. The port for some odd reason showed up as LPT3 though. The printer works without flawlessly if selected from the print dialog but it doesn't show up anywhere else. Since it doesn't show up I can't make it the default printer, nor can I share it on my home network. The VScom board has no setting to change the port to LPT1 nor has the motherboard so I'm stuck. Is this a known issue? I mean, a setup where LPT1 &amp LPT2 are missing and the one and only port is LPT3 isn't exactly the first thing one test... Any workarounds? View the full article

Windows update is constently requiring me to install these updates: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351) Download size: 9.0 MB Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217) Download size: 32.2 MB I have tried micsoft fix it and uninstalled and reinstalled the updates but with no success. How do I solve this problem? Is there an issue with the updates themselves or anyother underlying issues that I am not aware of? View this thread

As many have already mentioned I turned my computer on today (1/21/13) and have noticed that Security Essentials is not updating. It shows last update was on 1/19/2013. It searches for a second and stops. When will this problem be fixed-I feel like a sitting duck. Thanks View this thread

I am seeking assistance in removing a virus. A couple days ago, I suddenly experienced a blue screen with the message &quotSRTSPL64.SYS, problem detected.&quot The computer then crashed and rebooted -- and continued to loop in this manner. I launched my Microsoft Security Essentials and it didn't work. I downloaded the Microsoft Safety Scanner, which scanned the system, found 8 viruses, and then ended abruptly just before completing the scan without giving me the option to disinfect. I have downloaded a Kaspersky tool (TDSSKiller) and that did not detect any problems. In trying to access my Windows Security Center, I received a message that the service can't be started. I downloaded the Microsoft Fixit program for the Security Center but it can't start because I can't get access to the internet. My internet icon indicates a signal and &quotlimited access&quot but can't get online. Essentially, lots of issues here. I hope that someone has an idea about what to do since none of my virus scanners seem to be working -- even in Safe Mode. View this thread

This morning I found out that a S-1-5-21-2598375819- ... was the owner of some of my forldwers. I changed that. Also this morning I installed TuneUp Utilities 2013. This program made some changes and I read something related to being administrator and having an open door to anyone to get into my computer. This afternoon I continued changing the ownweship of some of my music folders. Suddenly, access was denied (error 0x80070005). I can't get into administrator account, nor to search or finder (msconfig). I tried to reverse it to a different date to see if it would solve itself, but I got nothing. I can't open TuneUp Utilities to try to undo whatever the program changed. Nor do I know it it was caused by a virus. In the Web I read some possible answers and tried to follow them, but it does not allow me. It keeps telling me that only the Administrator can open ... anything. What can I do before I "empty" the whole thing?. I can't get into any folder to remove or copy them and thus save the contents. I would much appreciate your advice. Thank you. View the thread

I tried to download Adobe Air on my computer with XP but it is already installed and won't let me uninstall and download the latest version of adobe air What can I do? Easy explanation please I'm 77 and not lingo perfect!! View this thread

I know I have tried this question before, and tried every obvious answer that is suggested, you name it I have tried it. I have also looked on all the Moderators answers to other people, and none of them suggest anything I have not tried. I honestly believe the only people who could answer this is Microsoft, but they want you to pay for them to solve what is their fault. Can someone confirm I am right about Microsoft (the moneygrabbing bastards, is Bill Gates down to his last Billion) or can someone give me an answer that really will work. If you can I am sure you would be the answer to the prayers of all those hundreds of people with the same problem. View the thread

I was looking at an interesting Microsoft programming tool: TouchDevelop (see http://www.windowsphone.com/en-us/store/app/touchdevelop/fe08ccec-a360-e011-81d2-78e7d1fa76f8) and wanted to download it to my Win 8 DesktopModern UI. 1. I could not locate the app in the Windows Store 2. When I clicked on the (free) download link (in the above URL) I got this: &quotYou need to sign in with a Microsoft account on your phone before you can get apps from Windows Phone Store.&quot Windows Phone Store? Never heard of it. I'm familiar with the Modern UI &quotStore&quot. Question: How many Windows stores are there? (I hope there will not be a Windows &quotSurface&quot store! One store for all, please.) TIA, edm2 View the full article

I have a clean install from Win 8 backup disc,I am having problems with IE 10 and win backups,IE will not connect to any sites except &quotMSN for win 8&quot,Win backup will not find any backups,if I download a backup with Firefox and install with win stand alone installer it finds the KB27771431 update and installs but does not show up when I check for installed updates.IE behaves the same on desktop and Metro.I have no problems accessing sites with Firefox.Help Please,anybody................. View this thread

okay, i had this coming... so i hid this useless update but after installing Media Center on my Windows 8 Pro KB976002 either installed with the WMC or after that (in which case my "hide" order got ignored) - either way, this is a messup on MS side, not user side however the bigger problem is that this bloody update cannot be uninstalled by any conventional means - in the windows updates section it does not have an uninstall option, the app does not have an uninstall option, executing wusa.exe /uninstall /kb:976002 gives me the finger saying update cannot be removed because IT IS REQUIRED (please make me laugh more) please tell me how can KB976002 be uninstalled (and no, i do not accept "it can't be" for an answer) - sadly i don't have a system restore date to get rid of this annoying little piece of ... thx, adam dancso View this thread

Have just purchased following ,microsoft wireless 800 desktop 2.4ghz transceiver v8.0,running xp pro on pc and installation wizard is asking for software to support desktop set.Anyone got any idea what &amp where I can acquire.Thanks in advance.Ken View this thread

I'd preferably like to totally uninstal Windows 7 and replace it with XP (I have a disc). View the thread

Repeated failure to update Os Vista 32bit error 80070643 Net Framework 3.0 on vista SP2 failed to install Have attempted repair of NET F by using install/repair option as given in help still not working View this thread

I'm trying to fix the windows update for vista, when I click on the "microsoft fix it" I get an error telling me "windows powershell failed to install." Please tell me where I need to go from here. View this thread

The reason why I am trying to avoid Paint as much as I can is because even it merely loads and saves in JPEG (without changes), there is actually increase in file size! In several instances, I took a screenshot using Snipping Tool and saved it as a JPEG. Another same screenshot was taken using Print Screen keyboard button and pasted to Paint, the saved JPEG file size is a lot bigger than the one saved using Snipping Tool. Why is it so? View the thread

I am fearful of downloading extra software from the web to enable my MP4 files to work with Movie Maker. If it were a Microsoft fix, directly from Microsoft, I would download it, but just to download something from a place I am not familiar with is not acceptable. How can I make the hundreds I spent on Microsoft software useful for my needs in a manner that will not jeopardize my computer? Thank you very much. View this thread

HEY ALL, I can't send emails too places such as craigs list "default mail not properly installed . I'm not all that with computers . could someone help me ? I REALLY appreciate it ! soupy View the thread

The past three days, my Security essentials will not update, the new definations, what's up with that?? View this thread