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AWS

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Everything posted by AWS

  1. Purchased new Dell XPS 8500 September 08, 2012, came pre-loaded with Windows 7 Ultimate. Restored all my contacts, files, etc on new Dell. Attempted to install Windows 8 Pro Upgrade via cdrom from Microsoft around January 07, 2013. System went into a permanent boot loop and no way to get out. Called Microsoft and Microsoft India attempted to get out of the problem but without a Windows 7 cdrom to boot from nor the Drivers. Microsoft India advised to cal Dell Canada to get Windows 7 Ultimate cdrom and the Dell Drivers. Called Dell Canada, they ran diagnostics on my hardware, everything clean so they forwarded me to Dell India Software Support who said I needed a Software Maintenance Contract for $270.00 CDN so I could get their Windows 7 Ultimate cdrom and Dell Drivers! Had no choice so I paid via Visa. Two days later got cdroms. Microsoft India called and started the process of reloading Windows 7 and Windows 8, taking the updates which put the system into permanent boot loop for the third time. Also found out that wonderful Dell India ordered and delivered the wrong Windows 8 (Home Version) instead of Ultimate. Dell India re-orders Windows 7 Ultimate whic arrived two days later. Microsoft India did the Win 7 and Win 8 thing again a few times more, eachh time it took about 45 minutes to get to Win 8 and the updates again putting the system into boot loop. Microsoft India then decided to do a cold format (lost everything) as I intended to do the backup after my first install of Windows 8. Reloaded Win 7, Win 8, took updates, same boot loop. After Microsoft India trying numerous more times to install Win 7 and Win 8 without succes, MS India said Windows 8 and the subsequent updates (KB2770917) on a Dell XPS 8500 will not work and that it may be a Dell BIOS issue. After both Dell India and Microsoft India gave up without anyone owning up to the problem. I decided to do another cold format, install Windows 7 Ultimate, take all the Win 7 updates and lock away Windows 8 untill either Dell or Microsoft calls back. It has been over 8 days and no calls. I spent 19 hours on the phone over six days, reloaded Win 7 and Win 8 under Microsoft India control in excess of 10 times each time taking about 45 minutes. Adding insult to injury, Dell India has $270.00 of my money to get MY Windows 7 ultimate cdrom and MY Dell drivers which I paid for when I ordered the system. This is not the way to conduct business. I purchased two Dell PCs prior to my Dell XPS 8500 but this will definitely be my last. The whole process leaves a bitter taste. I am no expert so some of the recommendations I read in the Forum are not in my intermediate level of expertise. I will need Microsoft India to initiate the fix by taking control of my PC like they did for the 19 hours, but only after they can guarantee me that the Microsoft Windows 8 KB2770917 problem on my Dell XPS 8500 has been successfully resolved. My question is: Who (Dell or Microsoft or both) will resolve this Windows 8 update issue on a Dell XPS 8500 and WHEN will it be forth coming? Regards Peter Frank Lee 341 Military Trail, Unit 10 Scarborough, Ontario M1E4E4 TEL: 416-281-5897 CELL: 416-986-5897 Email: *** Email address is removed for privacy *** *** Email address is removed for privacy *** View this thread
  2. Running Windows 8 on a Lenovo Thinkpad Twist, not an upgrade from an older OS, computer was built for Windows 8. Recently did a refresh on my PC and afterwards I am now unable to change settings in Windows Update, get the same message others have posted about "Some Settings are managed by your administrator". I am the only user on this computer and the administrator, not a member of any domain. I have already run the troubleshooter, no issues found, I have created a different admin account and logged in under those credentials, no luck, and I have enabled the built in Administrator account using command prompt and logged in using those credentials, same message as when using my default account. I am running Kaspersky Internet Security 2013 and have tried disabling this but still get the same message. Also, Windows Update history is empty even though all updates have been applied, if I select "See Installed Updates" they all show, but the Windows Update History link returns a blank page with the message "You have not installed any updates". Any ideas? Thanks in advance,...............Joe View this thread
  3. for the past few weeks i have been constantly getting the same 5 updates?i download and install,but they keep coming up again? View this thread
  4. I am trying to update the Windows 7 Service Pack 1 for 64 based system, and it keeps finding an error Cod 800F0900. How can I fix this and update my computer? I have tried the troubleshooter and turning off my internet security, but nothing I do prevents this error from occuring. View this thread
  5. I have an error code 80070643 after installation of KB2685813.I tried using minimal Windows startup, Windows Update "fix it", update readiness tools, it didn't help. I also installed .NET Framework 4.I also have an error code 80073AA2 with KB2592687, but it's not an important update. There's also a problem with the installation of IE 9.Those problem are on a computer using Windows 7 home Premium in French (Canada). Thank you,Simon View this thread
  6. I used to be able to see the number of messages in my folders. Now I cannot. How can I change this so that I CAN see the number of messages? View the thread
  7. I presently have google as my homepage! I would like to change to Microsoft Internet Explorer, but I can't find any link on Windows Internet Explorer's home page View this thread
  8. My MSE only makes it about a third of the progress bar then stops, says connectivity problem but all else good help? View this thread
  9. Please provide product code for media center View the full article
  10. For some reason, I can no longer resize or move tiles on my Windows 8 tablet's start screen. When I try to do either, they snap back to their original location. How can I fix this? View the full article
  11. MSE sends warning Virus:HTML/allaple.a Any solution View this thread
  12. Every few minutes my messenger keeps disconnecting and I have to keep re connecting regularly sometimes a couple of times or so before it reconnects again.About ten minutes later it happens again.It used to be okay,what can I do? View the thread
  13. I don't think this is possible but is there another way to enable automatic logon with the risk of compromising your security. Only two options I'm aware of is http://support.microsoft.com/kb/315231 or scripting it which basically achieves the same thing. View this thread
  14. I just purchased a microsoft wireless 2000 desktop with wireless encryption of keystrokes. The set up went great but when I try to log in to my bank it will not let me. Every time I enter any numbers or letters with the keyboard it keeps putting in a bunch of extra dots and 8s and will not log in. How do I make this product work with my bank and other log in sites? What does the encryption do to change things? View the thread
  15. Three months ago, I purchased a brand new Windows 7 computer - Intel Core i7-3770/ 8.0 GB. During three months period, I had ZERO problems/issues with my computer. After receiving e-mails from Microsoft &quotWhat are you waiting for&quot, I upgraded it to Windows 8. Since then, I have had two refresh, and four days ago, a clean install of Windows 8, because NOTHING WORKED. No refresh, no reset, no MS-DOS, no restore point, no repairs, etc... What to do when you get the following message on &quotthe most stable&quot, Windows 8, operating system? &quotThe drive where Windows is installed is locked. Unlock the drive and try again.&quot I got that message after the following: I wanted to open a PDF file from my customer on OUTLOOK - a regular, every-hour procedure - and my computer froze. Nothing worked therefore, only manually disconnecting my computer from the power source, I was able to shut it down. After I restarted, I could not get passed the login screen - my computer used to enter the &quotblue background color and nothing else&quot mode. I decided to use USB Flash drive to repair Win8 but it failed. I wanted to refresh my Windows 8, but I got that message: &quotThe drive where Windows is installed is locked. Unlock the drive and try again.&quot Just 4 days ago, I did a &quotclean install&quot of Windows 8 OS. What should I do besides another &quotclean install&quot of Windows 8? I've tried SFC/SCANNOW in MS-DOS but got the following message: &quotWindows Resource Protection could not start the repair service&quot. If I click on &quotRe-image your computer&quot -- &quotAdvanced&quot -- &quotAdd Drivers&quot -- &quotOK&quot, I can see my computer files. But of course, I don't have an image of my computer. If I try to use System Restore, I get the following message: &quotTo use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore&quot View the full article
  16. hello, I just bought a new laptop carrying windows 8 and every time i get the message requesting i restart my system to install the latest changes, i get stuck on the "restarting screen" for hours. On 2 occasions i waited 4 hours until i finally decided to simply power down and restart , i even got a message the first time telling me the system would be done with updating/installing in 2 days.... i dont think its caused by a slow system as i run a hp Pavillion ( ENVY m6 ) with a 1.9 Ghz processor and 8 Gigabytes of RAM, it seems like plenty to me... is there anyway i can have at lease a "status bar" on the restarting screen, that way at lease it would tell me if the system froze or is actually doing something? Or better yet is there a way to FIX this issue at all? i remember long updates on vista but the worst i had was about 2 hours... thank you View this thread
  17. I bought a new ipad mini and can't log on to the internet account I do not know the password for my netgear router. View the thread
  18. for some reason I cant find updates KB2647516 or KB2618444. Do i have to find and download them myself as I have ran automatic updates tonight but it says im up to date ? View this thread
  19. I've discovered that my colour picker, the standard one that comes with Windows and is used in Paint, WordPad, Live Mail et al has many issues. It worked perfectly before and now I have issues. 1) seems like the Mask on the Fields is set to 2 as I can only enter 2 digits into any of Fields and RGB is (###, ###, ###) 2) if I select one of the custom colour boxes, then the picker crosshairs will not pick a colour until I move the arrow on right. Any suggestions? Is this a .Net update I shouldn't have allowed? (The colour picker for Office has no issues) TIA View the full article
  20. what is lxcgtwds.s? What is path for it for printer? View this thread
  21. i need windowxp or better for the Icloud i tryed to do windows8 but i have a coulpe yr old Gateway Ineed VISTA now is their any special version i need, It said vist pofesior,Teacher&lti dont know wich one to by thank you so much ,,GOD BLESS View this thread
  22. if i dont have updates KB2647516 &amp KB2618444,do i need to download &amp install now? View this thread
  23. Automatic or manual downlad and install, get error code 800B0100 for security required updates KB2732500 and KB2729094 View this thread
  24. I installed Internet Explorer 10 for Windows 7 on my laptop which runs Windows 7 64bit. Everything was fine until I started updating my laptop with the latest updates. After installing all the updates, IE 10 will not go to any website and continues to say &quotPage can't be displayed&quot for anything. I uninstalled IE 10 and reinstalled and same issue. I then did a System Restore back before updating my laptop and then went through one by one installing updates to see if I could find an issue with one of the updates. After much time, I found that &quotSecurity Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2729452)&quot is the issue. I installed all other updates besides that one and IE 10 still works fine. I did test (KB2729452) and it gave me the issue again. Is this update very necessary to have? Others have this same issue? View this thread
  25. my computer has been trying to do update 80073712, for the past month now, i have tried the system readiness tool and countless other things but nothing seems to work. plus hotfilx doesnt seem to update either now, please help. View this thread