Microsoft Support & Discussions

Hi All, I am trying to find out how to go about blocking the message for Windows XP end of life. I have tried to search for any KB numbers that i can block through WSUS but have not found it as of yet. Can anyone point me in the right direction on what i should see in order to block this notification? Thanks, Continue reading...

Windows XP Cumulative Security Update for ActiveX Killbits for Windows XP (KB2900986) Wednesday, March 05, 2014 Microsoft Update Windows XP Security Update for Windows XP (KB2876331) Wednesday, March 05, 2014 Microsoft Update Windows XP Security Update for Windows XP (KB2868626) Wednesday, March 05, 2014 Microsoft Update Office 2007 Security Update for Microsoft Office Outlook 2007 (KB2825644) Wednesday, March 05, 2014 Microsoft Update Office 2007 Security Update for Microsoft Office 2007 suites (KB2760415) Wednesday, March 05, 2014 Microsoft Update Windows XP Security Update for Windows XP (KB2862152) Wednesday, March 05, 2014 Microsoft Update Win…

I recently had a crash that required that I reboot using my recovery disc that were made when I first got this computer. Since this reboot, I cannot access the updates from Microsoft Updates program. No error message, just tells me I cannot connect. After many attempts, I beleive the problem is in the validation of the Windows program I am using. I have manually tried to run the validation program and to upload some security fixes that I have saved from previous crashes. I am showing SP2 is current. I have a Standalone download of SP3, that when I upload into the system, it crashes and burns. Back to the same thing, reboot using the Recovery disc. I realize support for X…

Custom built quad core Ati video card running XP pro recently relocated PC to a shelf directly under where it was on a desk. shelf is open no blockage that would cause heat. PC started blue screen crashes, double checked all connections disconnected everything but keyboard and mouse still crashed. moved back to top of desk and problem was gone. the desk is next to a wall as far as I know the only thing in the wall is electris wire going to outlets any thoughts? Continue reading...

I am using Bookmarks on Firefox for years and every week i am exporting them on my skydrive. I started to use Tags and found them very helpful but when i reinstalled window i imported my bookmarks from net and i was shocked when there were no Tags , all were deleted. So is it possible that i can use Tags facility again and save the Tags with Bookmarks . Masood Ul Hassan Continue reading...

I use the function "My computer" a lot and so added it to the quick launch toolbar at the bottom of my desktop. My problem is that when I click on this it always opens a window to my "Libraries" instead which is not what I want. Anyone know how to fix this? Thanks in advance Continue reading...

My wife has a Microsoft surface with Windows 8. She created her windows account via her gmail account and does not have an outlook account. I am trying to sync her windows 8 calendar to my windows 8 devices (Windows 8 phone and windows 8 tablet). Is there any way to do this? My wife and I are pretty busy, so it's important to see her calendar. She is able to see mine since I have an outlook account. Please help! We got windows 8 so that we could be synced with each other, but it does not seem to be working. Thank you! Continue reading...

I have deleted all *.lnk files of computer by mistake but now everything is messed up here and i am unable to access number of things although i know that they do exist on my computer but want to make my window 8 back to its normal position, i have tried recovering through system restore point but nothing happened . could you please help me out in making my windows back to its previous state or anyhow i could able to get my all .lnk files back to their position but without re installing windows . please help me out :( :( Continue reading...

Hello, Few days ago I update my windows xp to windows 8 by formating. Now the divers show need permission to open. I change the folder permission by clicking on folder-properties-security-advance-permission & auditing-user name. But other user's can't open the files but I can. So is their any want to reset the full computer's permission to default so any user can use it without any harassment. Continue reading...

* customer has volume licence agreement with MS. * customer buys large quantaties of laptops with OEM preinstall to work as terminal on the field next to their solution * customer needs to downgrade each W8 to W7 can you, please, explain how it works CFI? Many IT Pros may be looking at re-imaging pre-installed OEM images with a standard corporate image. However, It’s less clear how this works from a licensing perspective. I have included some of the rules around re-imaging your PCs and the caveats that you should look out for to not fall foul of mislicensing. In terms of available approaches for an OEM image: An organisation may use the Windows Au…

How do I find onedrive files on windows explorer/win 7? Continue reading...

Dear Sir/MAdame A couple of years back suddenly and for no apparent reason i opened my hotmail to discover that i had lost several YEARS worth of valuable and personal emails. Tonight a customer service representative told me that it was possible for you to recover them for me. I would be most grateful if you could inded do that. I await your response. Regards Mo Blackford *** Email address is removed for privacy *** Continue reading...

Can anyone in the Community help with a complicated print spooler problem in Windows 7 that doesn't seem to be answered in the current responses? I have a Toshiba Equium laptop with a Lexmark S305 all-in-one printer installed. The computer is at least 5 years old, the printer around 3 years old. Until recently I have had no problems with printing. This is the problem now: When I first boot up both computer and printer in the morning, if I want to print out a document it will download to the printer and print without a problem. If I then want to print a second document, it downloads to the printer, which then appears to be preparing to print (it makes all the right noises…

I am backing up to an 3TB ESATA drive using Windows 7 Ultimate x64 w/SP1. I run backups monthly and last month the backup ran normally. This month however when the actual writing of the zip files to the backup drive began it slowed to a crawl. It actually appears to have stalled with only occasional disk activity either from the drives being backed up or the destination drive. I have run chkdsk on all drives (source and destination), sfc, checked error logs, CBS.log, and done a clean boot but the situation has remained unchanged. When I look at the backup folders on the destination drive I find that my previous backup that ran normally builds 4 or 5 zip files pe…

Hi There, Our Family Safety is not working properly. Web filter (block certain sites, web content = block sites with erotic content) , time limit (schedule) and game limit are ON. The time limit does not block the computer for the blue marked time. The web filter blocks the sites which I entered in the "blocked websites" list for Internet Explorer only, but not for Firefox, so this does not help. Our system: PC with Windows 7, IE 11, Firefox 27. Family Safety is installed and running. With kind regards, Griet A. Continue reading...

I am using Windows 8.1 with Windows defender. For the last few days I've noticed ad popups on various web pages I go to. I ran malwarebytes and it found the following: C:\users\xxxxx\Appdata\Roaming\OpenCandy. A google search regarded this as malware, but Windows Defender did not pick it up, either with a quick scan or full scan. Any comments on this? Thanks Continue reading...

Good day everyone, I got a new computer about a month ago, and decided to get the Norton 360 trial on my new computer for a few days to see how I like it. Based on some research I've done, I've decided to not get the full version and instead just use Windows Defender and SpyBot S&D. However, every since installing it, Windows Defender has been giving me an error. My computer is running Windows 8.1 x64. When I open Windows Defender up, this message is on the front screen: "Your PC isn't being monitored because the app's service stopped working. You should restart it now." Then, when I click the button on the bottom that says "Start Now" it pops up with ano…

I am using Windows 8.1 with Windows defender. For the last few days I've noticed ad popups on various web pages I go to. I ran malwarebytes and it found the following: C:\users\xxxxx\Appdata\Roaming\OpenCandy. A google search regarded this as malware, but Windows Defender did not pick it up, either with a quick scan or full scan. Any comments on this? Thanks Continue reading...

I am receiving calls from India (from people who have difficulty with English) telling me there is something wrong with my computer and they will look at it and see if it will crash from this problem. I asked to speak to a manager, and he spoke better English, but the connections were terrible and I could not understand them. Were they Phishing, or is this legitimate? Thanks for the answer. ***moderator edit *** originally in Windows Phone. Continue reading...

I have started getting warnings telling me that Microsoft Essentials is switched off. the failure code is 0x800106ba. I switch back on but I get the failure again in an hour or so's time. I also notice that scanning has not happened to schedule and when I do a quick scan, ME switches off. I cannot find any malware but obviously something has happened in the last few days. Continue reading...

I'm running Windows Vista on an older computer, and Microsoft Security Essentials keeps stopping during scans, both quick and full scans (though oddly enough, it stops near the beginning of a full scan but near the end of a quick scan, dunno if that helps). I keep getting the message that the app's service has stopped, along with the error code 0x800106ba. I also have to turn real-time protection back on afterward. I've searched the forum for answers, but most of them involve Windows Defender, which I don't even have on my computer. Any help finding out what's going on would be appreciated. Continue reading...

After installing 8.1 and AVG anti-virus (w/tune-up), still contracted Activeris, PC Boost, Pro Cleaner and related bugs ! Help me please. Continue reading...

Ok. I'm clueless and I'm sure it's obvious. Somehow (and I have no clue how), all of a sudden my screen is moving around and is much bigger than the monitor. So, I cannot see everything at once and have to move around to see it. I cannot find any place to "fix" this. Can anyone help? BTW, I have Ubuntu, if that tells you anything. Maggietffh Continue reading...

Fixed my problem, please delete my thread... Continue reading...

I am completely new to blu ray. I have only two blu ray discs -- Brave and Thor: The Dark World. Both are recent discs. I have only one blu ray drive, which seems to be functional. I have no standalone player. I followed the directions here: How To Get Encrypted Blu-Rays Working In VLC ~ Web Upd8: Ubuntu / Linux blog apt-get install vlc libaacs0 libbluray-bdj libbluray1 download http://vlc-bluray.whoknowsmy.name/files/KEYDB.cfg to ~/.config/aacs/KEYDB.cfg (I'm using Debian Wheezy, and added Deb Multimedia Packages::Home to my sources.list to get DVD playback etc working.) The error I get is: Blu-Ray error: Your system AACS decoding library does not …