Microsoft Support & Discussions

Today Only: Buy the RevJams FlipBack Smart Cover with Stand for iPhone 5/5S and save over 60% The FlipBack case is the smart and perfect choice for full protection of your device. Its 2 in 1 solution offers the standard protection of a case, plus a flexible cover that protects your iPhone's display and keeps your messages, calls and app updates private. List Price: $39.99 Today Only: $14.95 Learn More and Buy Now Find more great deals on iPhone accessories including cases, chargers and screen protectors at the iMore Store! Continue reading...

Time Machine is OS X Mavericks's built-in backup software. It was introduced with OS X 10.5 Leopard and has been there ever since. If you've never used it, please start. Time Machine is absolutely the easiest way to back up your Mac, and is great for recovering individual files you've deleted or restoring your entire hard drive in the event of a catastrophe. In this how to, I'm going to cover two aspects of using Time Machine — how to set it up initially and how to restore individual files. You can also use Time Machine to restore the entire contents of your hard drive with your OS X Recovery Partition. To set up a Time Machine backup Time Machine works with an…

ScreenGuardz Pure is a line of tempered glass screen protectors by BodyGuardz. They are available for a variety of devices including several iPhone and iPad models. Tempered glass is not only a hundred times more resilient than regular screen protectors, they also feel just like the screen since they're made from glass. I've been using a ScreenGuardz Pure on my iPhone 5s for about a week now. Let's take a closer look at how it's holding up... Tempered glass is much different than your run of the mill screen protector for many reasons. It's made out of the same material that many car windshields are made out of. That means it's strong and durable. BodyGuardz even ha…

I can't seem to get the printer to print anything could i get some help PLEASE!!! Continue reading...

I have lost the driver for the Mass Storage Controller for my Acer Laptop Extenza 5620Z running Windows XP. Every where I try to find a download they want me to bye their product. Does anyone know where I can get this driver? Continue reading...

I am trying to do a clean install of XP Home Edition to my desktop which has had XP fitted from new and is now running very slowly ( 2years or so since a clean install by an engineer). The whole system has been backed up to an external hard drive. Avast has been switched off. I am following 'Perform a new installation of Windows XP' as found on windows.xpl.tripod.com. The installation disc is the original MS hologram one from the PC desktop maker, loaded into ROM drive (CD/DVD:SM-BENQ) and I see 'What do you want to do?'. I also have a BENQ RW drive. Next I boot and find that I need to press F11 for boot device menu. 1st Floppy Drive, HDD etc are available. Highlight CD/D…

Win XP SP2: Win update won't work correctley & SP3 won't install? I've been here before sometime back; I seem to remember finally finding an update file that needed to be installed before SP3 will install & with the update system not working I had to discover this on my own, can't even remember how or where I found it other than MS discussions... Can anyone speak to this? Also, we all have later machines with Win 7 & 8 but some people don't want to switch certain older machines from Win XP (or kick them to the curb)! Personally I like it & will continue to use it, It's like throwing grandma out on the street! Will Microsoft PLEASE release A final release o…

Is there another way to run safety file checker without Windows CD (which I've mislaid)? Continue reading...

Paypal.com has just updated their website using some plugins that Surface RT doesn't run. I'm not sure which plugins is required but when I try to login, all I get is a blank screen. I'm a regular user of Paypal and disappointed that I can't access it from my Surface RT. I'm not sure if i'm the only person experiencing this problem. This is the website link that shoes up in address bar after you type www.paypal.com: https://www.paypal.com/uk/webapps/mpp/home Continue reading...

I have two email accounts. one is loading the other is not. anyone know why? Continue reading...

Are there other web browsers that can be downloaded on my surface rt? I use my tablet to do my work for school online and the webiste that we use does not allow me to open documents for my classes, it does not work with internet explorer but does with Firefox or chrome. Ive tried to download other web browsers but the download wont work. Continue reading...

I bought a Sony VAIO with Windows 8 Single Language pre-installed. I obtained a DreamSpark Key from my Institution and added it to my machine for making it Windows 8 Pro. Now I bought a new Laptop (with the previous one still in use and with me), can I use the same DreamSpark Key for installing the Windows 8 Pro on the new machine? I'm well aware of the EULA of the DreamSpark. Also when my subscription to the DreamSpark expires, will I loose my activation of the Windows 8 Pro? Thanks. Continue reading...

i have a toshiba c850. its pre loaded with windows 8 SL. how do i get/make the: 1.windows 8 SL dvd? 2. windows activation key for future use? will appreciate your support/assistance. abdulrasul Continue reading...

On the bottom left corner there is the Start button which brings me back and forth the apps screen and the desktop. To its right, there's a button, with a home icon in circle, which has always been loading. As in, when I mouse over the icon wanting to click it (to bring me to the normal home menu like in Windows 7), my mouse arrows turns into a rotating circle (which means it's loading). And it's loading from the moment I start up until I've used it for >5 hours (and yes it's still loading even till now). It's been like that since my second attempt at starting up the laptop. So yeah I've seen it work once, but only that once, on my very first encounter with both m…

How do I reinstall 'People' application in windows 8 which has been accidentally uninstalled by me ? Continue reading...

When i start my pc(Windows 8) , show me the message which is "there was problem starting C:\Users\biaswajit\AppData\Roaming\newnext.me\nengine.dll the specified module could not be found " --how can i solve this problem? <Original title:RunDLL error> Continue reading...

Hi guys, When I go to start>sticky notes, the only file is StickyNotes.snt. Then I get the message 'windows can't open this file'. I guess the exe. file is missing or something. Any thoughts? Thx! Continue reading...

Hi everyone, I've tried searching for a solution in many other forums but in order solve this problem I apparently had to have the exact same error message. However, I couldn't find a forum in which others had reported a problem exactly like mine. So far, every time I get this message on start up, on my desktop, I just click "Quit" and go on with my work. I've recently put my computer back to its factory state because it was extremely cluttered and nearly impossible to work with. Everything was working fine until three days ago when I had to go through another windows update and this message appeared. However, just before the update, I installed just a few pr…

I am using windows 7 ultimate .Up to now battery condition is good .today onwards battery level suddenly falls from 23% to 7%. how to repair this error without changing the again os. Continue reading...

When I try to send photos using Windows Live Mail the recipient gets a number of files (13 on one instance) that are nonsense. I have tried attach and insert and the photo option if it is listed. Several days ago I tried using our new printer (HPphotosmart 7520) for the first time to scan a picture and then send via e-mail. The e-mail never left my outbox. When I opened the file "word" had been used to try and send and there were a whole bunch of references that didn't make sense to me. Does this mean that all the photos I try to send are converted to Word ;therefore, I am sending "junk". I haven't always had this problem-maybe last 6 months (not sur…

My mouse wheel has started acting up. Doesn't happen all the time. When I scroll down using the wheel, it will scroll down but then bounce back up. The wheel doesn't move. How do I determine whether this is a hardware or software issue? Continue reading...

Microsoft is deliberately infecting 100,000's of computers with Windows XP with IE8 here in Australia with a virus programmed by Microsoft, and installed via Microsoft Security Updates. All security features are blocked by this Microsoft virus, and even the Microsoft Tech Support ( phone :132058 for Australians and New Zealanders ) cannot remove the viruses. Firewall blocked, System restore back beyond 7th February 2014 when I first contacted Microsoft Tech Support ( and many many tries thereafter ) blocked, the " Tools " no longer has Internet Options available, etc etc . All Security downloads and repairs CANNOT be downloaded or accessed. I can only access my internet…

I got the crypto virus, is there any way to un-encrypt my Word, Excel and PDF documents? Continue reading...

I have my MSE scan to start automatically on Friday afternoon. Typically I only use the computer for an hour or so after this and then the computer goes to sleep after 45 minutes of inactivity. Is there any way to automatically have it operate until the scan is complete and then go to sleep. Typically the scan takes 4-5 hours when the computer is on, but it can still be scanning 15-18 hours later if it goes to sleep. I know I can manually fix this, but can it be automated? Continue reading...

Every time I boot up my laptop (using windows 7) , my fans start going as if I was playing a game on the highest graphical settings. I have checked around the web and havent found a solution. Ive used hitman pro, which recognizes the svchost.exe to be potential malware, but after I quarantine it my computer cant/wont connect to the internet. I have also tried TDSSkiller but it didnt catch anything. The only thing that allows me to actually use my computer efficiently is when I stop the process using a task manager, something that I have to do each time I start up my computer. Please help! Continue reading...