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Microsoft Support & Discussions

Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product discussions and help.

  1. Guest ashleysass
    Started by Guest ashleysass,

    I've gotten used to a Mac magic mouse, which is also similar to scrolling on an Apple touchscreen. I've been switching to my Windows computer and it's confusing me trying to switch back again. I was wondering if there was some secret way to invert the direction of the scroll wheel on the mouse. It just needs to scroll up instead of down, and down instead of up. I don't want the mouse to move down when I move it up. I just want to change the scrolling. Is that even possible with Windows XP? I looked through the Mouse option in the Control Panel and couldn't find it. Thanks for the help! Continue reading...

    • 0 replies
    • 174 views
  2. Guest PJB (UK)
    Started by Guest PJB (UK),

    I accepted yesterday's March Updates (they always seem to come on Wednesday, not Tuesday, in the UK) and they downloaded and installed OK--as far as I can tell; installation occurred during shutdown. Today, when I powered on the relevant PC, it went through BIOS and XP logo screens OK, but never reached the high-res background colour stage of the boot process; instead it auto-rebooted---and repeated this loop endlessly. Booting in Safe Mode made no difference. I was able to load XP only by telling the PC's BIOS to use my backup drive as the boot drive ... this backup drive is a clone of the normal boot drive; I re-clone it to match the primary disk about once a …

    • 0 replies
    • 265 views
  3. Guest Gwaltz
    Started by Guest Gwaltz,

    WMP currently won't export music files on my hard drive. Used to do this automatically. Also.does not provide information (albumtitle, song playing) when playing a cd. Any suggestions. Continue reading...

    • 0 replies
    • 160 views
  4. Guest Florida Lady
    Started by Guest Florida Lady,

    I tried www.simplestickynotes.com but I don't think it downloaded. I can't find an icon for it or that it is in my programs. Any suggestions?? Continue reading...

    • 0 replies
    • 180 views
  5. Guest rggraham1947
    Started by Guest rggraham1947,

    Fairly self-explanatory; I've been trying to create more space by uninstalling some programs and reinstalling them on another drive. I was making some progress (some programs just won't reinstall anywhere else) but, after this month's Microsoft updates, I'm back where I started. Documents & Settings is the biggest user, in any case. Any suggestions, please. Continue reading...

    • 0 replies
    • 157 views
  6. Guest Francis-B
    Started by Guest Francis-B,

    I am currently running Windows 8 (Standard Edition) - this was pre-installed on my computer, and as such the product key is stored on my BIOS. I would like to be running Windows 8 Pro. However before I spend $200 I want to know exactly how the upgrade system works - the rest of the internet is very unclear on this. I have the following questions: 1) If I purchase a Windows 8 Pro upgrade from the Microsoft Store (Search >> Add Features >> Buy Product Key Online), and then later I want to do a clean reinstall on Windows 8 pro, can I install Windows 8 Pro or do I have to install Windows 8 and then upgrade again? 2) If I have to upgrade again can I …

    • 0 replies
    • 158 views
  7. Guest DianaHarman
    Started by Guest DianaHarman,

    I need help. I've had this happen a few times and this computer is relatively new. I have the dump files in a zip folder, but I don't know how to get them on here so someone can look at them. Can someone please help me? Continue reading...

    • 0 replies
    • 153 views
  8. Guest SagarBudbadkar
    Started by Guest SagarBudbadkar,

    I am Facing this Error 0x80240031 exact at 50%.. not even before not even after ... I tried almost 50thimes got the same error ..I have a Lenovo Laptop G500s ... I contacted Microsoft for this issue ..from last 15days Microsoft guys tried there level best to solve my problem through remote desktop BUT NO LUCK ... I have a Pre installed win 8 laptop ... Microsoft gave me last option ie to reinstall the whole windows 8.. so I contacted Lenovo for the same ...so they have reinstalled it with a recovery CD .. But the great news is M STILL FACING THE SAME ISSUE ... even after reinstalling the whole OS ... Its a OEM Product so I cant even download a fresh win 8 or 8.1 from the…

    • 0 replies
    • 226 views
  9. Guest Kgadile E.
    Started by Guest Kgadile E.,

    Every time I try to install Torch using wi-fi, it takes almost 7min then it says: "we couldn't complete installations due to internet problems. What do you suggest I do with my settings because when I dissable: use proxy. It disconnects my browsers completely. Continue reading...

    • 0 replies
    • 149 views
  10. Guest AntonioHren
    Started by Guest AntonioHren,

    Okay so I have windows 8 and after installing Visual Studio i cannot get access to internet, I can connect to wi fi but not internet. When I try to connect to broadband i get error 651. Please help me I don't want to reset windows because of this. Continue reading...

    • 0 replies
    • 162 views
  11. Guest HazelSimmons
    Started by Guest HazelSimmons,

    How can I transfer contacts from Samsung II to my computer Continue reading...

    • 0 replies
    • 142 views
  12. Guest REBEKAUS
    Started by Guest REBEKAUS,

    Hello, I hope someone can help me. My computer completely drained of power because my adapter broke. After I bought another and recharged I now have a pink screen and all my pictures have blue and green fuzz. Does anyone know how to solve this? Thank you Rebecca Continue reading...

    • 0 replies
    • 136 views
  13. Guest LHoughton
    Started by Guest LHoughton,

    I have received emails from myself with my name in the subject line as well as from others with their names in the subject line. The email contains a link to go to........http://world-memorial.org/niw/fox newsx.php - I have not gone there and do not intend to do so in case it is a virus. How are these emails coming about, is it a virus or malware? Does it originate in my PC or someone else's? How to get rid of it? Linda H Continue reading...

    • 0 replies
    • 146 views
  14. Guest Mi42
    Started by Guest Mi42,

    Recently I keep finding httperr log (categorized as IIS file) or SQM (ex: fwtsqmfile00.sqm) data files in several computers of mine when I try to clean up the temp folder, etc. The location of the said log file is "C:\Windows\System32\LogFiles\HTTPERR\HTTPERR1.log" I have Windows 7. I have checked through the control panel's "windows feature on/off" and none of the "internet information services (IIS)" categories are ticked on. I have opted out of the "Customer Experience Improvement Program" (both through the action center UI & task scheduler)- which is described to use and send these SQM files. I have also disabled several tasks in the task schedule…

    • 0 replies
    • 592 views
  15. Guest gillacutte
    Started by Guest gillacutte,

    I have read that Windows 7 needs 128mb memory for video so a program can install. I am not sure what my memory is for the GeForce 2 program although the properties says 32 mb which I think is estimated. The DirectX 9 says there is 64 which I think is estimated. What is the amount of memory and is it only using what is needed to run Windows XP display. I am looking to try to install Windows 7 from Windows XP Home Edition on a Gateway Profile 4. Also curious which version of Internet Explorer gets installed for this upgrade? Continue reading...

    • 0 replies
    • 146 views
  16. Guest DexterCaven
    Started by Guest DexterCaven,

    Thank you it turns out my computer was slowly but surely being taken over by SNAP DO. Think I have managed to successfully remove all traces. Will monitor closely over the next few days. Thanks again. <split frim : http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/how-can-i-stop-error-message-delete-your-browsing/81836a9e-c835-490e-975d-e97178a55225 > Continue reading...

    • 0 replies
    • 152 views
  17. Guest Bill Turney
    Started by Guest Bill Turney,

    how do I remove awesomehp trojan please? <Original title:Help please> Continue reading...

    • 0 replies
    • 150 views
  18. Guest PaulKrauss

    i did all the steps on the page: http://windows.microsoft.com/en-us/windows/i-cant-install-microsoft-security-essentials including the last thing to try, the selective startup, but NOTHING works, it still fails the installation of the latest download, which is for windows 7, and i tried ALL the steps on the above microsoft solution-steps page so when all those FIRST 5 STEPS ON THAT PAGE FAIL, STEP 6 TELLS YOU TO CONTACT CUSTOMER SUPPORT, WHICH IS BACK TO WHERE I STARTED, SO IT LEADS ME IN A CIRCLE. SO I POST THIS "QUESTION" HERE: ALL THIS STARTED WHEN I UPDATED MY SOFTWARE WITH WINDOWS UPDATE LAST YEAR. IT RIED ALL THE STEPS SUGGESTED BACK THEN, BUT IT DI…

    • 0 replies
    • 168 views
  19. Guest cam841

    I was having problems with my att.net email. I was having flashing address bar with : us mg 205 email.yahoo.com. I ran my virus scan but nothing was detected. I finally called AT&T for help. I was told that I needed to install McAfee and use a different browser which I didn't understand because I have never had problems with them. I tried everything I knew to get rid of the att problem but nothing worked so I took his advice. BIG MISTAKE! Still can't use my email! Now I can't find my Defender anywhere so it must have been uninstalled by McAfee. I really want to use Windows Defender again. I'm getting error code 0x800705b4. McAfee is turned off and can't …

    • 0 replies
    • 164 views
  20. Guest geese
    Started by Guest geese,

    Hello, I am trying to add clocks for different cites on my desktop or taskbar. But when I do this, I can only choose the city shown in the available timezones. This is the best I can do: time.jpg I would like to change LA to Santa Clara, London to Cambridge and Kolkata to Bangalore. Is there anyway to accomplish this? Thanks, Geese Attached Images time.jpg (8.3 KB) Continue reading...

    • 0 replies
    • 135 views
  21. Guest Highjo
    Started by Guest Highjo,

    this is the first time I have run into issue like this one. I have a java application setting behind a apache2 using `mod_ajp on 8009`. I have noticed that I could not get the client's IP so I have created another virtual host file and switched to `mod_jk`. I have then disabled the virtual host using `mod_ajp`. So my `mod_jk` has been working fine until I started the security hardening from thefanclub I have applied the method shown on the notpad2.blogpost.com and I was still fine. This morning I have seen logs in the modsecu_audit.log file : Code: Action: Intercepted (phase 1) Stopwatch: 1394809780952048 3090 (- - -) Stopwatch2: 1394809780952048 3090; combi…

    • 0 replies
    • 168 views
  22. Guest hazel
    Started by Guest hazel,

    Aparently someone is sending emails to UK users, ostensibly ftom NICE, telling them that a blood test shows they have cancer. If you get one, don't worry. It's a scam. Continue reading...

    • 0 replies
    • 146 views
  23. Guest brittocj
    Started by Guest brittocj,

    Hello, Our servers are upto date with RHEL 5.10, 2.6.18-371 kernel. What will happen at server with next yum update? Will it upgrade to RHEL 6, or only kernel and other packages will be upgraded to next version? What should be the recommended way forward with RHEL 5.10 with 2.6.18-371 kernel servers? We are using Satellite server to freeze channels every quarter and using that channel to update / patch the servers using yum update command. Thanks in advance. britto Continue reading...

    • 0 replies
    • 139 views
  24. Guest nicodemus
    Started by Guest nicodemus,

    Hello, I was given a machine running Fedora 15, and the version of gfortran on it wasn't compiling properly due to incorrect libraries so I uninstalled it using Add/Remove Applications gui. I want to install the new gfortran version from the tar file I extracted on my desktop, but Add/Remove Applications can't find it. How can I install it from the command line? I don't want to upgrade the OS just yet. Thanks for your help and I hope I can contribute to the forum going forward. Continue reading...

    • 0 replies
    • 141 views
  25. Guest Richard Devine
    Started by Guest Richard Devine,

    Apple wants to help you get your selfie on and is highlighting suitable apps with a dedicated category in the iOS App Store. Currently highlighting a dozen apps, it was first noticed by Macstories' Federico Viticci: Apple created a custom section for selfies on the App Store pic.twitter.com/bcDSoC6SE4 — Federico Viticci (@viticci) March 14, 2014 I haven't actually been able to see it on my iPhone yet, but I have loaded it up on the iTunes Store on the desktop. Snapchat and Facetune are in there along with a bevy of other selfie-focused apps, including a "front flash" to help illuminate you. Or something. If you're into selfies, load up the App Store and see…

    • 0 replies
    • 334 views