Microsoft Support & Discussions

I have the latest version of Windows 8. Recently I received one of those messages from HP that I could be at risk for a virus and should turn on Windows Defender. I can not get it to turn on. I've tried the run administrator route. Uninstalling Norton Security and then trying again. I even went as far as doing the type and "Windows key + R" and all that. Nothing works. What do I do? Continue reading...

What do I do to get rid of Optinizer Pro? Installed Avast but it has not been any help. MSE has not done anything for weeks, and I am going crazy. Is there a suitable link? Continue reading...

Hello, A few days ago I was downloading some software to use on my computer. When it finally finished, I opened it and my Norton 360 picked it up as a virus and removed it immediately. Unfortunately it froze my computer right after and I had to force shutdown it. When it restarted I found that when I tried to open the metro apps it would open but close and return back to the start screen. I also found that some of my files couldn't be opened by double clicking and when I tried to use the "Open with" command, it simply did nothing. I'm currently using Windows 8.1 and any help would be greatly appreciated! Thanks! Continue reading...

anyone been HACKED by these cruds besides me? they've got their own Microsoft forward link. Continue reading...

I am booting from a Live CD (fedora14) and I need to access the /home/user1, /home/user2, etc. directories to back them up. However, when I try to access (via Nautilus) say, user1's files, I get a message box stating: "The folder contents could not be displayed. You do not have the premissions necessary to view the contents of "user1". Is there a way to access these files? Thanks. Continue reading...

Hi. I have accidentally installed syslinux on a windows 7 disk, on the first partition. It seems that, i don't know why, the sysnlinux installed on the "mbr" (the first sector) of the first partition, not the first sector of the whole disk. Anyway: The syslinux got installed on the boot partition of windows 7, the one containing the bootmgr file. So, i simply configured it to use chain.c32 to boot using the bootmgr, i placed the needed files to run COM32, and then i configured the syslinux.cfg with this parameters: Code: LABEL win7 MENU LABEL win7 COM32 chain.c32 APPEND ntldr=bootmgr But, when booting, it says: "Err: Couldn't read the first disk secto…

Hey all. :) Today when I started up chromium I noticed that on some webpages the text was going a bit blurry. The same happens in chrome as well but Firefox is fine. My resolution is fine and I don't remember doing anything that might have changed anything. With some pages it starts of fine but after a second or two it goes blurry. I've attached a screen shot with a example. left webpage is in Firefox, right webpage is in chromium. anyone know whats wrong? Screenshot from 2014-03-31 13:14:39.jpg Attached Images Screenshot from 2014-03-31 13:14:39.jpg (20.9 KB) Continue reading...

Hi, when I launch a java command, it gives me an memory allocation error. [rootWEDOCOL01 ~]# cat /proc/version Linux version 2.6.32-431.el6.x86_64 (mockbuild@x86-023.build.eng.bos.redhat.com) (gcc version 4.4.7 20120313 (Red Hat 4.4.7-4) (GCC) ) #1 SMP Sun Nov 10 22:19:54 EST 2013 [rootWEDOCOL01 /]# java -version Java HotSpot 64-Bit Server VM warning: INFO: os::commit_memory(0x0000000758c00000, 176160768, 2097152, 0) failed; error='Cannot allocate memory' (errno=12) Java HotSpot 64-Bit Server VM warning: INFO: os::commit_memory(0x000000060a400000, 350224384, 2097152, 0) failed; error='Cannot allocate memory' (errno=12) Java HotSpot 64-Bit Server VM warning: INFO…

Hi All, I have read several online threads regarding umask, and its a great way to enforce default permissions, but I need more! The process is, a user drop a file on my server via FTP, then a server process needs to read, and execute the file. The user account and the application account is different accounts, but the do belong to the same group. This means that I also cannot do a chmod 775 as the application user because I'm not the owner. In the end the only way was to schedule a cron as root to set chmod 775 permissions recursively on the directories. This is not my preferred method, and I would like something more concrete without dependencies like …

Today Only: Purchase the Ballistic Shell Gel (SG) Series Case for iPhone 5/5S and save 49% This hybrid case protects your iPhone with three separate layers. A silicone core wraps around the device, absorbing impacts, while a textured polycarbonate shell sits on top for additional protection and enhanced grip. Thick Ballistic corners shield the main impact points at all times, too! List Price: $34.99 Today Only: $17.95 Find more great deals on iPhone accessories including cases, chargers and batteries at the iMore Store Continue reading...

VFXWarrior has launched Ultrakam a new app system that designed to take your iPhone videos to a new level, allowing you to capture video at up to 2K resolution directly on your iPhone. The Ultrakam Camera app connects to both Ultrakam Remote Control and Ultrakam Monitor apps (if you happen to have multiple iOS devices) to work as a complete video capture suite. Ultrakam supports 2K video at up to 24 frames per second, as well as timelapse and slow motion. VFXWarrior recommends either the iPhone 5s or iPhone 5 for use with Ultrakam. On the iPhone 5s, Ultrakam supports both H.264 iFrame at 2240x1672 and M-JPEG at 1936X1446 for 2K film at 24 frames per second, while both …

The wallpaper and apps on my iPhone and why they're there, as of February 2014 And so it comes back around to me, this time to guide you through what I use on my iPhone 5s. It's a little more tricky than when I talked iPad for one main reason. I use my iPhone a whole lot more and for much different reasons. If I told you about every single thing on my iPhone, we'd be here a very, very long time. You'd get bored. That's because the majority of apps I try out – either for personal reasons or for my work here on iMore – are put onto my iPhone. Since it's always in my hand or my pocket it's a better device for this type of thing than my iPad. But, I do have a staple of …

The Tao WellShell is a simple Bluetooth-connected gadget that hit Kickstarter recently which detects how hard it’s being compressed. Based on exercise regimens displayed on your iPhone and iPad through their app, you can get in simple, effective reps just about anywhere. A lot of these exercises involve squeezing the WellShell between your hands, but there are many where you can squeeze it between your knees as well. The app ecosystem could allow Tao to connect to games and fitness trackers of all sorts. On its own, the WellShell can also act as a pedometer, heart rate, and sleep monitor. The biggest hiccup I see here are the voice prompts which, in a stern robot lad…

iSkelter's computer furniture is designed with the Mac and iOS user in mind - cutouts help you hold your iPhone, iPad, laptop and other accessories in place. What's more, it's all made out of compressed bamboo - strong, durable and sustainable. Funded by Kickstarter, iSkelter showed off their latest wares at Macworld|iWorld 2014 including a new desk that's available in either sitting or standing configurations. Continue reading...

I was trying out a few PDF to DWG programs for AutoCad. Two of the programs (VECTPDF and AUTODWG.COM) probably changed registry values. Since Autocad had another option on the menu bar. VECTPDF program needed PSTOEDIT and GHOSTSCRIPT to run. I tried the following-- Contacted these vendors - awaiting replay - 1st vendor said "we can not offer support for "other" programs Deleted HKEY current user\software\autodesk\autocad\rxx.x\acad-xxxxxx in registry Deleted c:\documents and settings\username\app data\autodesk\autocad2004 Removed all PDF to DWG programs in Control Panel FATAL ERROR UnHandled eo6d7363h exception at 7c812fd3h Any suggestions? I can…

I have 2 drives on my Windows XP computer. The one which now has XP installed on it is a 144 GB drive and my second internal drive has approx. 2 Tb. Now that I’m switching to Windows 8, I am debating on installing Windows 8 on the 2 TB drive. Is there any real advantage to putting Windows 8 on the larger drive or should I just keep Windows on the smaller one? If I install Windows 8 on my second drive currently empty except for a few backup files or if I, at a later time, reinstall Windows 8, will I have to install all of the XP updates before installing Windows 8? Or can I just use the original XP disks I received with my computer to install Windows XP then update …

Hi, In recent years I have replaced several Hard Disks in my computer. The Hard Disks fail, stop working.....etc. All of them were by Seagate or WD. Can anyone advise about a really reliable Hard Disk which can work many years without failing ?? I am ready to pay extra if the Hard Disk is truly good and reliable. I'm looking for 500 GB or 1 TR, preferably 500 GB. I have Windows XP SP3. Thanks in advance Continue reading...

I use Tiscali,for my emails but receive them through Outlook Express.I have just opened an account with outlook.com,but when I go onto Windows Live although I am receiving emails I cannot send them.When I look at the inbox,a message comes up " you need to download the folder to read these,but when I click on it ,another message comes up that I have run out of time.Any ideas,it is getting to the poit of me getting fed up Continue reading...

I have a Dell Latitude D630. I am trying to reinstall "Dell Drivers and Utilities" Unsuccessful! I'm getting the following message: "Could not create key s-1-5-21-3683378607-1778340000-2229963345-1005\software\Microsoft" Verify you have sufficient access to that key. My questions: I have logged in as an "Adminstrator" So, I do NOT understand what they are asking me to verify ... What do all these numbers mean??? I am afraid to use the Dell Windows operating system disk first, because I'm afraid it may "wipe clean" the entire system (Am I mistaken") Please help. (I am a "tech newbie") Thank you! Continue reading...

I am currently running Windows RT on a Lenovo IdeaTab K3011W-F (aka Lynx). This device was used by two individuals before, and so had a previous configuration. I performed a factory reset on said device, except now Windows refuses to activate, so I can't update/customize/upgrade, etc. It's not immediately prohibiting use, but eventually this can be seen as detrimental to the security of the system. I have traced the symptoms back to what seems like a reasonable explanation, which is that the Software Protection Service isn't running, and when it is prompted to run it returns an error stating: Error 5: Access is Denied. When I go to activate Windows from the "Cha…

From last couple of days I was not able to open App Store from my Surface RT, it just shows the starting image with that spin icon forever. I rebooted the tablet, the same problem. I have not installed any new apps these days. What shall I do? Continue reading...

Hi, I bought a new laptop and installed windows 8 which comes with inbuilt IE10.Now,the issue is that I am unable to connect to my office site which is a citrix xenApp server and corresponding client receiver/plugin(which I downloaded from Internet) is not getting connected to the server.It is clear that most people are facing citrix connectivity issues on windows 8 with IE10. I would like to install Windows 7 OS operating as a virtual machine with Windows 8 being the Base OS. Is this possible? or I found from results that downgrading from IE10 to IE9 on windows 8 (that come inbuilt with IE10) is impossible.But under tools menu->Developer tools,I…

If there is a child account on a Windows 8 device, and then the child gets his own device, can he or she download apps without parents permission? Continue reading...

Original Title: Pasword Admin Windows8 HI I have got myself in a bit of trouble and I have forgotten my Admin password. Every thing I try is asking for admin password then if I want to change it will need the Windows8 disc. Whene I purchased laptop windows was already installed so no disc. How do I get support on this problem?? At moment I am using a guest account. Thank you Continue reading...

There has been drop outs when using and Audio device via USB (and high CPU spikes during the drop outs for a brief moment.) This occures once, maybe twice within a minute. The hardware I am using is a Traktor Kontrol s4 which has a built in sound card. When I use my laptops soundcard there is no issue, but I am unable to use alot of the functionalities of my Hardware. I have seen a lot of post in the past about this issue and there was a hotfix for Windows 7... http://support.microsoft.com/kb/981214 This hotfix is the same issue I have on windows 8 but there is no download for windows 8. Is there a solution or hotfix for this problem? Thanks in advance. …