Microsoft Support & Discussions

I just bought a brand new laptop from Dell, running Windows 8. When downloading various programs to set it up, I noticed that the downloads were a lot slower than I was expecting. I went to a speedtest website, to find out that my download speeds were dismal! .25mbps-.75mbps download!!! After looking for hours online, I decided to plug my laptop directly to the router and got ~35mbps!!! I tried my old (2006 Dell) laptop, and it had the normal download speeds so I know it isn't a distance issue or something wrong with my ISP. My preferred browser is Chrome, but I've also tried in IE. I've tried it in safe mode, and still had the slow download speeds. I've tr…

Hi, I have an asus notebook, it came pre-installed with windows 8, the hard drive died, I need to re load windows 8 onto a new hard drive but i have no product key as i cant access it on the system bios, very frustrated as asus wont give me an iso or key, tell me i have to send it in and pay them to replace the os, seems wrong after ive paid for windows 8 with the notebook, any one know where i download windows 8 iso? my product key is hard coded in the motherboard so it will be recognised (supposedly) and then its a genuine windows 8 download, all help appreciated as microsoft have also told me they cant help me its asus that must, but they dont , so... thanks …

Original title: Lost Days work to automatic windows update I woke up extra early today to write something one microstofts notepad up until 7 then I saved it to a folder. I shut down everything then when I came back I start it back up then updates automatically occurred. THen I try to open the document and its all blank!!!!!!!!!I have windows 8. Please help. Continue reading...

I have a program on a floppy (actually with a Microsoft label) which ran just fine under Windows XP Pro. When I put into my external A: drive, Windows 8 says "media not recognized". How can I get it to run? Continue reading...

I am facing the above mentioned problem for last few days. kindly advice me ,what to do. The system is getting restarted automatically after showing this error. Continue reading...

im illiterate to comp. i have a hp dm4 model 2195us my fingerprint reader hasnt worked for me at login screen detecting reader appears untill time to scan finger then message is reader not detected or another one saying reader not connected how do i make it work please Continue reading...

Short version: I have a laptop that I can't log on to with a local administrator account and the netlogon service is stopped, so I have no way to log on using active directory credentials (domain admin), start the netlogon or update the machine. What can I do? Longer version: A coworker in IT was trying to update an app on the laptop and was having problems, he decided that the fix was to run msconfig and restart the machine in diagnostic mode. Unfortunately, we do not know the password for the one local admin account on the machine (we thought we did) and since diagnostic mode disables the netlogon service we can't use our domain admin credentials either. The on…

Hello, I'm having an issue with windows explorer. I can access my photos from my iphone, and I can even copy several of them to my computer; however, when I try to copy the entire 3.5gb folder, the transfer will hang. Upon canceling the transfer, it just says "cancelling" and won't close until i exit the explorer window with the iphone drive open; this too stops responding, and must be forced to close. The screen flashes and windows explorer restarts. I tried transfering the folder to a portable drive; however, it crashed after transfering about 70% of the files. If I leave it alone after it hangs, it eventually says that a device connected to the computer is not fun…

I want to install iTunes on my computer but I having trouble. My computer runs Windows 7 and it's 64 bit. <IE8> Continue reading...

I have a lot of documents that are well in excess of 100 pages. As long as the documents are txt or rtf, the index can show results for a word or phrase search as long as the word or phrase is within that first 100 pages. That appears to be the limit. If the word or phrase only appears at some point beyond the first 100 pages of the document it will show no results for that document. (Also, even though I configured the index to search file contents of wps documents, my preferred word processor program, Windows 7 has never been able to search the contents of a wps file at all). Continue reading...

Hi, I am running Windows 8.1 Pro 64 bit, both on a desktop PC and on a Surface tablet. On both systems, I have 'Real Time Protection' enabled on Windows Defender, and I always install all MS Updates as soon as they're available, plus all my 3rd party software is fully patched too. Periodically (say once every 2 to 4 weeks) I manually run a "full scan" in Windows Defender. The past few months, these full scans keep coming up detecting malware (I've had a "GamaRue worm" a couple of times, and a password stealer trojan another time...) My question is: if Windows Defender's full scan is able to find and neutralise this malware, then how did its real time …

Windows Defender is turned off and isn't monitoring my computer. What should I do? Continue reading...

I have an external hard drive and when I plugged it in every file/folder suddenly became a shortcut to my recovery D drive. D:siijuix.exe. My file names are the same but I cannot open them. Error message is; the item ''siijuix.exe''at this shortcut refers to as being changed or moved. So this shortcut will no longer work properly. This siijuix file is showing on my D drive but it does not allow me open it and to contact the publishers. I can't find anything about this. Is there anything I can do to recovery my files? The external hard drive is showing the correct amount of space used. Any and all help would be greatly appreciated! Many thanks Lori Conti…

Dear Ppol, Every time i Start-up my Laptop, always shown this Msg " C:\Users\hp1\AppData\Roaming\newnext.me\nengine.dll " what should i do to rectify this. & what doesnt meant?..I need your Advice.. Im using Windows 8 Hp CORE I5 Continue reading...

This program has taken over my search actions, and I have found no way to get rid of it. Any help greatly appreciated Continue reading...

Recently an unknown precess called cvtres.exe is causing high cpu usage and as a result high cpu temp in my PC. supposedly its a process associated with Microsoft® Visual Studio® 2005,but it can be a Bitcoin Miner or any other Malware for all I knw.plz help guys. Hijackthis Log - Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:35:25 AM, on 23-Mar-14 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.16521) Boot mode: Normal Running processes: C:\Program Files (x86)\RocketDock\RocketDock.exe C:\Users\Stonecaper\AppData\Local\Temp\NVstream.exe C:\Users\Stonecaper\AppData\Roaming\KoshyJohn.com\MemClean\MemClean.ex…

I tried several suggestions from adviser's but what I got was pop up ads that flash or show up on bottom and I can't get rid of them either. So much for free help. the websites I 've been to will get you caught up in the same money for protection scheme then pay to have the problem removed. I would like to have a good software program that will remove this blankey blank problem. mostly I'm tired of my wife saying ," look at this , I can't stand this ! If I click off of it it starts a download. what's it downloading? where did it come from ___________________---------------------------------------------------. I need some good advice. And no I'm not getting a divorce, not …

Hey there guys, I'm looking for a distribution that is lightweight, boots very fast, shuts down quickly, and can be run off of a thumbdrive easily. I'm only using it for the internet, and skype, mostly, so if it comes pre-loaded with flash and java, or even skype, that would be fantastic. I was using Mint for the longest time, but I'm not really feeling it anymore. Any recommendations would be fantastic guys, thanks in advance. Continue reading...

Hi all, Debian 7.3 64bit Is there an easier way to stop/start the default iptables? (I haven't added any rules other than the default) On searching I found; HowTo Disable The Iptables Firewall in Linux HowTo Disable The Iptables Firewall in Linux RE: A note about other Linux distribution Code: If you are using other Linux distribution such as Debian / Ubuntu / Suse / Slakcware Linux etc., try the following generic proc 1) First, run # iptables-save > /root/firewall.rules 2) Then run following commands as root Code: iptables -F iptables -X iptables -t nat -F iptables -t nat -X iptables -t mangle -F iptables -t mangle -X iptables -P INPUT A…

Hello, there is a tut on how to reset roor pwd from recovery mode: Reset root password (Ubuntu Linux) without CD « FAQforge So i want to ask how linux computer can be secure when anyone anytime can reset root password? the sensitive data must be manually encrypted, because who gain access to linux hdd can read all data which are not encrypted by app like truecrypt, pgp, openssl? Continue reading...

Code: delivery 22: success: User_and_password_not_set,_continuing_without_authentication./<mailaddredd@hotmail.com>_65.55.92.***_accepted_message./Remote_host_said:_250__<201********937.6070.qmail@mail.mydomain.com>_Queued_mail_for_delivery/ So i want to ask what does this queued for delivery message means? / how can make it delivered And also if it isnt wrong that email is "continuing_without_authentication"? Thx Continue reading...

Ok, so maybe a new device isn't the answer. Maybe I should just upgrade my fastest laptop(I call him "Jr.") which is an HP/Compaq nc4400 with 2.0GHz Core 2 Duo processor with an SSD. Currently with my Kali Install I'm using 16GB of hard drive space, of this I think half is swap space so actually I'm using around 8GB. Can't afford a big SSD so I'd be looking at a 32GB(doable) or maybe a 60-64GB(might be doable) to replace the 120GB HDD that's in it. Also, if 32GB is large enough I may, just may be able to get two of em' so I could have one in my #1 and one in Jr. then I can put the 320GB HDD from #1 to my #2 and sell the 80 and 120GB HDD's. I don't store anything on my l…

Apple has added a new featured section to the iTunes Store that looks to show off the fine work produced by some of the high quality iOS independent game developers. The Indie Game Showcase has appeared with the weekly storefront refresh and this week is dedicated to, Simogo, developers of Device 6. Besides just the developer in questions games, the Indie Game Showcase also highlights some of their favorite games from other developers. Some of the absolute best apps and games in the App Store come from small app development studios, so we're really pleased to see Apple help highlight some of them. To take a look, fire up the App Store on your iOS device or in iTunes…

Rene and Peter talk about Macworld|iWorld 2014, the return of the iPad 4, the 8G iPhone 5c, Android Wear and iWatch, iOS 8, Mac interface, and more! Subscribe in iTunes: Audio Subscribe in RSS: Audio Download directly: Audio Show notes iPad 4 iPhone 5c iOS 8 Hosts Rene Ritchie Peter Cohen Join us live! The best way to enjoy the iMore show is by joining us live. Not only do you get in on all the un-edited action, including the pre- and post-show shenanigans, but you can interact with us in the chatroom and generally have more fun than the internet should allow. Same iMore time, same iMore channel every week: Thursdays at 1pm PT, 4pm ET, 9…

Virgin Mobile has once again slashed the price of off-contract iPhones, with an unsubsidized 16GB iPhone 5s available for $384.99. This is down from Virgin's previous low price of $460. The 32GB and 64GB models of the 5s also saw major price drops, going for $454.99 and $524.99, respectively. Meanwhile, the iPhone 5c has also seen a price cut from Virgin. The 16GB model can be purchased for $314.99, while the 32GB 5c is available for the same price as a 16GB 5s, $384.99. Are these price cuts enough to get you to switch to Virgin? Let us know below in the comments. Source: Virgin Mobile Continue reading...